Sockeloen have a Customer Happiness Grade of D. Customers love their delivery and customer service but are unhappy with their returns process and refunds.
“
Great price, very comfortable.
”
- Gary
“
The product is 100% quality, love them so much but the price is very expensive here in Canada!
Marc Andre
”
- Marc-andre
“
Sockeloen does not only produce the best socks EVER but they make you look awesome as well…. and yes….Speed comes with a price but they are totally worth it!!
”
- Eric
“
very transparent website fast delivery you have to pay a little more for quality
”
- Primož K
“
Somewhat of a delayed delivery via GLS however the company engaged promptly when I brought this to their attention.
”
- Mark P
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Top products, delivery time on spot, quality of materials are the main reasons why I chose Sockeloen
”
- Anthony B
“
The socks were impossible to put on. Too tight. And the returns labels are grossly overpriced with about 18€ through DHL and 28.88€ with Correos. I went to Correos privately and got ‘certificado’ delivery with insurance of 80€ for a total price of 11.74€
”
- Graeme
“
Unfortunately, the Sockeloen aero socks were far too tight around my calves and are basically unwearable. I didn't receive a response about an exchange for over a week, and was told I would have to pay to ship the socks back to the Netherlands in order to receive a new set or a refund. Will not be buying again.
”
- Park
“
Order items from Instagram and there was no mention that the items are being shipped outside of the US and that are additional cost from the tariffs.
Send 2 email to customer service but never heard back and the items are still not delivered.
I would like for you to contact UPS and ask them to send to send package back and issue me a full refund.
Thanks tou
”
- Lavi B
“
On the plus side, one model of my order was out of stock, but this was communicated very quickly and a refund was arranged as requested.
”
- Philipp
“
Makkelijk bestellen, snelle levering, goede service
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- Wouter D
“
the product is valid, I had to change size and the service was quick and precise
”
- Fabio
“
Hey Sockeloen,
I bought my first shoe cover (mtb) from you 2 weeks ago. I love the look and the material feels great!
It feels aero, it looks aero and the best part is that the dirt can be wiped off easily at the end of the ride.
LOVING IT!!! THANK YOU FOR THE GREAT PRODUCT AND SUPER SERVICE. Keep up the good work.
”
- Suandi
