Sockeloen have a Customer Happiness Grade of C. Customers love their delivery and customer service but are unhappy with their returns process.
“
Best aerosocks .. .. I have tried many.
Top quality.... medium price.
”
- Lasse
“
Fast delivery, great customers support.
”
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“
Fast delivery and good quality products
”
- Mattias
“
Quality seems good, but I had to wait almost four weeks for the order to arrive. Prior to delivery, I got an email offer for 15% off a future order. As soon as I got the initial order, I decided to place another order with the 15% offer. Unfortunately the offer was already expired. It seems strange that the offer for another order would expire before I could even inspect the first order.
”
- Chris
“
The socks were impossible to put on. Too tight. And the returns labels are grossly overpriced with about 18€ through DHL and 28.88€ with Correos. I went to Correos privately and got ‘certificado’ delivery with insurance of 80€ for a total price of 11.74€
”
- Graeme
“
Goede service en kwaliteit
”
- FRANK B
“
Suuper leuk! Great product and fabulous customer service 😊
”
- Rahel
“
Naast de perfecte wielersokken is de service afdeling van Sockeloen ook uitstekend. Heel fijn geholpen met mijn vragen!
”
- Sharon V
