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Sockeloen Reviews

4.5 Rating 2,367 Reviews
D
Happiness Grade

Sockeloen have a Customer Happiness Grade of D. Customers love their delivery and customer service but are unhappy with their returns process and refunds.

B

Price - Excellent

75.00%
Industry Average
Great price, very comfortable.
- Gary
The product is 100% quality, love them so much but the price is very expensive here in Canada! Marc Andre
- Marc-andre
Sockeloen does not only produce the best socks EVER but they make you look awesome as well…. and yes….Speed comes with a price but they are totally worth it!!
- Eric
A

Delivery - Fast

94.74%
Industry Average
Somewhat of a delayed delivery via GLS however the company engaged promptly when I brought this to their attention.
- Mark P
Top products, delivery time on spot, quality of materials are the main reasons why I chose Sockeloen
- Anthony B
Super fast delivery
- Andreas S
F

Returns Process - Difficult

0.00%
Industry Average
The socks were impossible to put on. Too tight. And the returns labels are grossly overpriced with about 18€ through DHL and 28.88€ with Correos. I went to Correos privately and got ‘certificado’ delivery with insurance of 80€ for a total price of 11.74€
- Graeme
F

Refunds - Difficult

0.00%
Industry Average
Unfortunately, the Sockeloen aero socks were far too tight around my calves and are basically unwearable. I didn't receive a response about an exchange for over a week, and was told I would have to pay to ship the socks back to the Netherlands in order to receive a new set or a refund. Will not be buying again.
- Park
Order items from Instagram and there was no mention that the items are being shipped outside of the US and that are additional cost from the tariffs. Send 2 email to customer service but never heard back and the items are still not delivered. I would like for you to contact UPS and ask them to send to send package back and issue me a full refund. Thanks tou
- Lavi B
On the plus side, one model of my order was out of stock, but this was communicated very quickly and a refund was arranged as requested.
- Philipp
99.13%
Industry Average
uitstekend geholpen met een garantiegevalletje! top service
- Willem
Top service, eerste paar was het gescheurd/ stuk op de stiksels kreeg netjes nieuwe toegestuurd
- Niels L
Super service en hele goede kwaliteit
- Rutger R