Sockeloen have a Customer Happiness Grade of D. Customers love their delivery and customer service but are unhappy with their returns process and refunds.
“
Great price, very comfortable.
”
- Gary
“
The product is 100% quality, love them so much but the price is very expensive here in Canada!
Marc Andre
”
- Marc-andre
“
Sockeloen does not only produce the best socks EVER but they make you look awesome as well…. and yes….Speed comes with a price but they are totally worth it!!
”
- Eric
“
Top products, delivery time on spot, quality of materials are the main reasons why I chose Sockeloen
”
- Anthony B
“
Super fast delivery
”
- Andreas S
“
Best cycling socks, reasonably priced and fast delivery!
10/10 would recommend!
”
- Bastiaan
“
The socks were impossible to put on. Too tight. And the returns labels are grossly overpriced with about 18€ through DHL and 28.88€ with Correos. I went to Correos privately and got ‘certificado’ delivery with insurance of 80€ for a total price of 11.74€
”
- Graeme
“
Unfortunately, the Sockeloen aero socks were far too tight around my calves and are basically unwearable. I didn't receive a response about an exchange for over a week, and was told I would have to pay to ship the socks back to the Netherlands in order to receive a new set or a refund. Will not be buying again.
”
- Park
“
Order items from Instagram and there was no mention that the items are being shipped outside of the US and that are additional cost from the tariffs.
Send 2 email to customer service but never heard back and the items are still not delivered.
I would like for you to contact UPS and ask them to send to send package back and issue me a full refund.
Thanks tou
”
- Lavi B
“
On the plus side, one model of my order was out of stock, but this was communicated very quickly and a refund was arranged as requested.
”
- Philipp
“
Super service en hele goede kwaliteit
”
- Rutger R
“
Prima service
”
- Rob K
“
Prima service en communicatie bij eventuele foutjes.
”
- Jell3 H
