SoftMoc Shoes Reviews

1.4 Rating 117 Reviews

9 %

of reviewers recommend SoftMoc Shoes

Company Reviews

Questions

Metrics

1.4

Based on 117 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 26%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does SoftMoc Shoes deliver?

Helpful Report

(6 days ago)

SoftMoc Shoes delivers items by Postal Service and Courier.

Helpful Report

(6 days ago)

50.00%

Industry Average

“ Ordered placed for express same day delivery. ”

- Anonymous

“ I ordered a pair of sneakers and they used a sketchy delivery company I've never heard of as an express shipping option. ”

- Anonymous

“ SoftMoc hires the cheapest courier companies. I ordered a pair of shoes Friday morning 4:30am at work, the order quotted Monday shipped, so I placed being someone from my household would be home Monday, and I get home from work (split) to an email saying it was shipped and a missing package! delivery date of said item is dated 3 days after actual drop off, and the updates are not accurate, Item was stolen and SoftMoc offers 15% off 😂😂 ”

- Anonymous

SoftMoc Shoes Reviews

Delivery - Average