“I had problems installing the software and requested assistance online. Up to today (17 days later) I have had no response.
I cannot say if the software works or not.”
Hi Elmarie,
I'm terribly sorry to hear you've had trouble reaching our support team. They normally respond within 24 hours. Do you happen to have a support ticket number I could reference to get to the bottom of this?
If you are still having trouble with installation, please email me at contact@pdfpro10.com and I will take care of the problem immediately.
Thanks,
Mark
“The download was easy and efficient. Getting to grips with editing PDFs is another story! Not for the fainthearted. Still working through it. My biggest frustration is finding out how to delete a change without deleting them all. Hmmm.”
Hi Francis,
Thanks for leaving a review! Excuse me if you've already tried this, but have you tried using the Undo button to the right of the printer icon in the upper left corner of the program? It should let you undo changes step by step. Alternatively, you can press CTRL + Z.
If this doesn't solve your problem I would be glad to continue troubleshooting with you.
Cheers,
Mark
Hi Susantha,
Is there a specific function I can help you with? Please email me a contact@pdfpro10.com, outlining what you are trying to do with your PDF document, and I will do whatever I can to help.
Cheers,
Mark
