3.92 Rating 2,468 Reviews
68 %
of reviewers recommend
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Anonymous  // 01/01/2019
no comments
Posted 2 years ago
The document upload did not work for me. I sent the document now per email...
Posted 2 years ago
I have paid for an insurance with 3 weeks in advance and when I needed it to be activated, they wanted to charge me 500 more for a system's mistake, they made me wait 3 days just to tell me sorry but you have to pay any way, this was disappointing
Posted 2 years ago
they delayed the whole process by 1 day
Posted 2 years ago
Need insurance asap
Posted 2 years ago
Posted 2 years ago
I am not sure how to upload more documents
Posted 2 years ago
Unfortunately I have had difficulty in uploading documents as it is not specified what format they need to be in. No guidance for new cars with no registration card. Online support ignored me. Whatsapp support just tried to sell another policy without answering questions
Posted 2 years ago
Missing information
Posted 2 years ago
late to send the policy
Posted 2 years ago
Thanks for your efforts
Posted 2 years ago
Why to pay before issuing insurance certificate
Posted 2 years ago
Posted 2 years ago
I am not happy with the service.I purchased the policy but still not received the policy documents.I received i call from your agent that i mailed the documents but he did not mailed me till now.There is a lot of things that should be better in your system.
Posted 2 years ago
Policy not issued within 1 hour as claimed on the website.payment was done in morning and it is more than 6 hours now
Posted 2 years ago
I had to try couple of time to be able to buy the insurance
Posted 2 years ago
The initial quote from Oriental insurance was not processed, untill now the vouchers are not provided
Posted 2 years ago
After providing all docs and making the payment, Souqalmal team informs me that they cannot process the policy. Now i have to wait for the refund and then apply again thru some other insurer. Although your team was quick enough for providing me the feedback. However, my first experience was not good. You guys should check in advance whether the policy can be processed or not. It was a waste of my time. Regards
Posted 2 years ago is rated 3.92 based on 2,468 reviews