Sourceitright Pvt Ltd Reviews

Name: Sourceitright Pvt Ltd
Address: Corporate House No 7, Arista @ 8 Building, Satyam Marg, Ahmedabad
Rating: 4.38

4.4 Rating 3,603 Reviews

86 %

of reviewers recommend Sourceitright Pvt Ltd

4.4

Based on 3,603 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst material”

Helpful Report

Posted 7 months ago

Hello Sasmita, We are sorry that the product did not meet your expectations. Per the telephonic discussion, we will initiate a reverse pick up of the product and process a refund for you. We value our customers' satisfaction and take their feedback seriously. We apologise for any inconvenience caused. Our team is dedicated to providing quality products and services to our customers. We appreciate your business and hope to serve you again in the future.

Posted 6 months ago

“Till Date my problem not solved.. kindly 🙏 solve it first..I order 4 items..but in parcel item is 1.. and..cost is 3234/- Four items cost.”

Helpful Report

Posted 7 months ago

Hello Sourav, Our courier partners are investigating the matter. In the meantime, as discussed, we have dispatched the replacement of the missing fabrics to ensure you receive your order as soon as possible. We apologise for any inconvenience this may have caused and appreciate your patience while we resolve the issue.

Posted 6 months ago

“I ordered four different fabrics on September 5, 2023. I have already made the payment. but I received only one of the ordered items on September 18th. I put up a complaint the very same day and uploaded video and images of the product I received on the 19th itself. So far, I haven't received any satisfying responses. They claimed that they require 4-5 working days to check it with their courier partner.”

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Posted 7 months ago

Hello Rajani, Our courier partners are investigating the matter. In the meantime, as discussed, we have dispatched the replacement of the missing fabrics to ensure you receive your order as soon as possible. We apologise for any inconvenience this may have caused and appreciate your patience while we resolve the issue.

Posted 6 months ago

“U have to maintain availability of all fabrics”

Helpful Report

Posted 7 months ago

Hello Tamasa, Thank you for taking the time to review. Since we have an online store, it is challenging to maintain the availability of all our products. However, we constantly update our inventory to ensure accurate information on product availability. Additionally, we have a customer support team available to assist you in case a product you are interested in is temporarily out of stock.

Posted 6 months ago

“Very bad quality”

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Posted 7 months ago

Hello Samiya, We are sorry that the product did not meet your expectations. As per the telephonic discussion, we have arranged for a reverse pickup and will initiate your refund once the fabrics are back with us. We value your feedback and will use it to improve our products and services in the future. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 6 months ago

“Quality is not ensured as mentioned, hence product returned”

Helpful Report

Posted 7 months ago

Hello Viaya, We are sorry that the product did not meet your expectations. Per the telephonic discussion, we have arranged for a reverse pickup and will initiate your refund once the fabrics are back with us. We value your feedback and will use it to improve our products and services in the future. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 6 months ago

“Low quality product....”

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Posted 7 months ago

Hello Lalrohlui, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 6 months ago

“I have not received the product yet”

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Posted 7 months ago

Hello Veena, Thank you for taking the time to review. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed, or if not delivered it comes back to us. We apologise for the inconvenience caused. We tried calling you, but we could not connect. Rest assured, once this order is back with us, we will call and reship. We apologise once again. We would appreciate another chance to earn your business.

Posted 6 months ago

“Its true I had ordered. But no attempt was made to deliver. Hence cancelled the order. Unhappy experience...”

Helpful Report

Posted 7 months ago

Hello, Thank you for taking the time to review. We have a third-party courier, and sometimes, the delivery person does not attempt to deliver, so you may experience delays in receiving your package. However, we are constantly working with our courier to ensure that such instances are minimised and that your packages are delivered in a timely manner. Rest assured, we are actively monitoring the situation and taking necessary steps to improve the delivery process.

Posted 6 months ago

“Most iritating delivery system”

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Posted 7 months ago

Hello Jhuman, Thank you for taking the time to review. We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.

Posted 7 months ago

“Worst fabric”

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Posted 7 months ago

Hello Nishita, Thank you for taking the time to review. We are sorry that the product did not meet your expectations. We tried calling you to look into the matter further but could not reach you. Please let us know the best way to contact you so we can resolve this issue as soon as possible. Alternatively, you may call 8141022000 between 10 am-6 pm on all working days. We assure you that our team will do everything possible to assist you.

Posted 7 months ago

“Exchange policy not good. Colour is not good”

Helpful Report

Posted 7 months ago

Hello Sharief, Thank you for taking the time to review. We do not have an exchange policy. We have an easy return policy wherein you can return the fabric, and we refund. We make every effort to photograph the fabrics so as to capture their natural colour. However, due to factors not in our control, the colour you see on your screen may vary from the actual colour of the fabric. Minor variation in colour is unavoidable. We would appreciate another chance to earn your business.

Posted 7 months ago

“Almost all fabrics are out of stock or running out Very bad service”

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Posted 7 months ago

Hello Pratima, Thank you for taking the time to review. Most of our fabrics get sold within a short time of going live on our website. We apologise if you had to face any inconvenience due to the limited availability of certain fabrics. We are constantly improving our inventory management to ensure a seamless shopping experience for all our customers.

Posted 7 months ago

“I didn't receive my order yet”

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Posted 7 months ago

Hello Firdousa, Thank you for taking the time to review. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed, or if not delivered it comes back to us. We apologise for the inconvenience caused. We tried calling you, but we could not connect. Rest assured, once this order is back with us we will call and reship. We apologise once again. We would appreciate another chance to earn your business.

Posted 7 months ago

“Order not received yet”

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Posted 7 months ago

Hello Piari, Thank you for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons delivery is delayed. We apologize for the inconvenience caused. We have already escalated this with our courier partners and are trying to get it delivered ASAP. We apologize once again.

Posted 7 months ago

“Not even a single delivery attempt was made and the order still hasn't been delivered. I have given the delivery company alternative phone numbers and spoke to them to reattempt delivery. Even then no attempt was made.”

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Posted 7 months ago

Hello Vineetha, Thank you for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons, delivery is delayed. We apologize for the inconvenience caused. We have already escalated this with our courier partners and are trying to get it delivered ASAP. We apologise once again.

Posted 7 months ago

“Not happy with the product quality”

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Posted 7 months ago

Hello Lalitha, We are sorry that the product did not meet your expectations. As per the telephone discussion, you do not wish to return it. We appreciate your understanding. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you on our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 7 months ago

“I’m not planning to order again after ordering for the forth time.. the order takes too long to arrive not like before!! I also order from other websites from india they take around 4 days for international shipping. Also there isn’t any updates provided about the order status throughout the days.”

Helpful Report

Posted 7 months ago

Hello Shaikha, We are extremely sorry for the delay in your order. We understand the inconvenience this may have caused and we are actively working to resolve the issue and ensure prompt delivery. We assure you that this will not happen in the future. We sincerely value your business and appreciate your patience and understanding. Our team is taking immediate action to improve our processes and prevent future delays. Thank you for bringing this to our attention and giving us the opportunity to make it right.

Posted 7 months ago

“I dont get my order loss my money”

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Posted 7 months ago

Hello Athira, Thank you for taking the time to review. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed. We understand this can be frustrating, and we apologise for any inconvenience caused. Rest assured, we are continuously working with our courier to improve the delivery process and minimize any potential delays. We would appreciate another chance to earn your business.

Posted 7 months ago

“I haven’t received it yet”

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Posted 8 months ago

Hello Sania, Thank you for taking the time to review. We have a third-party courier and sometimes due to unavoidable reasons, delivery is delayed. We apologize for the inconvenience caused. We have already escalated this with our courier partners and are trying to get it delivered ASAP. We apologise once again.

Posted 7 months ago

Sourceitright Pvt Ltd is rated 4.4 based on 3,603 reviews