Sourceitright Pvt Ltd Reviews

Name: Sourceitright Pvt Ltd
Address: Corporate House No 7, Arista @ 8 Building, Satyam Marg, Ahmedabad
Rating: 4.38

4.4 Rating 3,603 Reviews

86 %

of reviewers recommend Sourceitright Pvt Ltd

4.4

Based on 3,603 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received a piece of cloth not fit to be used as shawl.. and of a different colour”

Helpful Report

Posted 3 months ago

Hello Varsha, We are sorry that the product did not meet your expectations. Colours tend to be perceived differently depending on the screen resolution of the device it is viewed on. However, if you are unsatisfied, as per our return policy, you can courier the fabric back to us, and we will refund you the fabric cost. Please feel free to call on 8141022000 for any help. Thank you for taking the time to review

Posted 2 months ago

“I ordered 4 metres of 2 fabrics and received only 3 metres and 2.75 metres. Even though they had charged me for 4 metres. The fabric was Rs 1000 per metre and I was cheated of rs. 2500”

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Posted 3 months ago

Hello Nishul, We are sorry that you received less than the ordered quantity. As per the telephonic discussion, once we receive the video, we will look into the matter and provide you with a suitable solution to resolve the issue. We value your feedback and are committed to ensuring customer satisfaction. Thank you once again for taking the time to review.

Posted 3 months ago

“Colour differs and not worth for cost. Customer service is very poor and no proper response. They even deduct money for return the product it's not fair. I don't know how I'm going to get refund from you people. it's totally a fraud website”

Helpful Report

Posted 3 months ago

Hello Nithyashree, Thank you for taking the time to review. We are sorry that the product did not meet your expectations. We make every effort to photograph the fabrics to capture their natural colour. However, due to factors not in our control, the colour you see on your screen may vary from the actual colour of the fabric. Minor variation in colour is unavoidable. Per the telephonic discussion, we have arranged for a reverse pickup and will initiate your refund once the fabrics are back with us. We value your feedback and would appreciate another chance to earn your business. Thank you for taking the time to review.

Posted 3 months ago

“I have booked Order #SRC280618 on 4th January. However, I have not received the delivery of the same, nor have I received any information regarding the dispatch of the same. The Bludart tracking does not work, possibly because the order has not yet been dispatched. Please do the needful.”

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Posted 3 months ago

Hello Uttara, We are incredibly sorry for this. We have already escalated this with our courier partners. We will keep you updated. Rest assured that you will receive your order.

Posted 3 months ago

“Fabric is very thin, one of the fabrics has a stain.Not worth of money u paid. Disappointed.”

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Posted 3 months ago

Hello Suvarna, Thank you for taking the time to review. We are sorry that the products did not meet your expectations. We tried calling you to look into the matter further but could not reach you. Please let us know the best way to contact you so we can resolve this issue as soon as possible. Alternatively, you may call 8141022000 between 10 am-6 pm on all working days. We assure you that our team will do everything possible to assist you.

Posted 3 months ago

“I haven’t received the material At all”

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Posted 3 months ago

Hello Sunitha, Thank you for taking the time to review. Your order delivery was impacted due to the floods in Chennai. We are very sorry for any inconvenience caused by the delay. According to the tracking status, your parcel has been delivered today. We

Posted 3 months ago

“Very bad service.I made prepaid order request and paid money on link sent by them Still they sent me cod asking 273 rs .I refused and sent back the cod.Still waiting for order for which I have paid money”

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Posted 3 months ago

Hello Sushma, Thank you so much for your feedback. We appreciate you taking the time to tell us about your experience. We sincerely apologise for this inconvenience. It was an uncommon instance, and we want you to know that you will receive the fabric you paid for.

Posted 3 months ago

“Poor quality”

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Posted 4 months ago

Hello Pushpalatha, Thank you so much, for taking the time to provide us with your feedback. As discussed, the gamathi fabrics that you ordered are, by nature, a little coarse and have a rustic feel to them. However, as you do not like them, we have initiated the reverse process for your order. Once we receive the returned items, we will process your refund promptly. We would appreciate another chance to earn your business.

Posted 4 months ago

“I already sent you a complaint mentioning that you sent me material 4 inches less than what I paid for and no reply received from your end. Extremely disappointed”

Helpful Report

Posted 4 months ago

Hello Sadiqa, Thank you so much for taking the time to share your experience with us. We apologise for what happened and understand it must have been very disappointing. We take issues like this very seriously and want to improve things for you. As discussed, once you send us the required video, we will look into it and give you a satisfactory resolution.

Posted 4 months ago

“Had ordered dress material for salwar but I got a blose piece”

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Posted 4 months ago

Hello Nidhi, Thank you for taking the time to review. As discussed, Your order was for one meter of the fabric only. The material was sent as per your order only. We apologize for any confusion or misunderstanding that may have occurred. We understand that you expected a larger quantity of fabric, but unfortunately, we only received an order for one meter. If you would like to place a new order for a different quantity, please let us know and we will be happy to assist you.

Posted 4 months ago

“I ordered for 8meters of fabric while what I received is 7.5”

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Posted 4 months ago

Hello Eco, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We tried calling you to look into the matter but could not connect. Please call back on 8141022000 so that we can look into the matter. Again, thank you for taking the time to review .

Posted 4 months ago

“I am not happy with the quality.”

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Posted 4 months ago

Hello Asha, Thank you for taking the time to review. We are sorry that the product did not meet your expectations. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 4 months ago

“I haven't received my order yet. Am still waiting for it. No proper response”

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Posted 4 months ago

Hello Shalaka, Thank you for taking the time to review. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed, or if not delivered it comes back to us. We apologise for the inconvenience caused. We tried calling you, but we could not connect. Rest assured, once this order is back with us we will call and reship. We apologise once again. We would appreciate another chance to earn your business.

Posted 4 months ago

“Not received my order”

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Posted 4 months ago

Hello, Thank you for taking the time to review. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed, or if not delivered it comes back to us. We apologise for the inconvenience caused. As discussed,once this order is back with us we will call and reship. We would appreciate another chance to earn your business.

Posted 4 months ago

“Good”

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Posted 4 months ago

Hello Rakhi, Thank you for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please feel free to call on 8141022000 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review .

Posted 4 months ago

“Worst customer service and worst third party courier service. I never received my parcel and had to follow up and cancel. Never will place an order again.”

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Posted 4 months ago

Hello Nancy, Thank you for taking the time to review. We are sorry to hear about your experience. We value your feedback and apologise for any inconvenience caused. Our team is committed to addressing your concerns and ensuring that we improve our services based on your feedback. Please be assured that we will take immediate action to rectify the situation and prevent similar issues from occurring in the future.

Posted 4 months ago

“no response from blue dart courier”

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Posted 4 months ago

Hello Selvi, Thank you for taking the time to review. We are sorry to hear about your experience. We value your feedback and apologise for any inconvenience caused. Our team is committed to addressing your concerns and ensuring that we improve our services based on your feedback. Please be assured that we will take immediate action to rectify the situation and prevent similar issues from occurring in the future.

Posted 4 months ago

“The colour was too dull and in the pictures it was bright red”

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Posted 5 months ago

Hello Ankita, Thank you for taking the time to review. We always aim to deliver a great experience and are gutted when we don’t meet expectations. We will use the feedback to improve and ensure this doesn’t happen again. We would appreciate another chance to earn your business.

Posted 4 months ago

“I never got my order. It wasn't delivered”

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Posted 5 months ago

Hello Kanthi, Thank you for taking the time to review. We always aim to deliver a great experience and are gutted when we don’t meet expectations. We will use the feedback to improve and ensure this doesn’t happen again. We would appreciate another chance to earn your business.

Posted 4 months ago

“Once order placed no any information no mail and order deliver too late”

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Posted 5 months ago

Hello Pallavi, Thank you for taking the time to review. We always aim to deliver a great experience and are gutted when we don’t meet expectations. We will use the feedback to improve and ensure this doesn’t happen again. We would appreciate another chance to earn your business.

Posted 4 months ago

Sourceitright Pvt Ltd is rated 4.4 based on 3,603 reviews