Sourceitright Pvt Ltd Reviews

Name: Sourceitright Pvt Ltd
Address: Corporate House No 7, Arista @ 8 Building, Satyam Marg, Ahmedabad
Rating: 4.38

4.4 Rating 3,603 Reviews

86 %

of reviewers recommend Sourceitright Pvt Ltd

4.4

Based on 3,603 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Sourceitright Pvt Ltd 5 star review on 25th October 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not satisfied”

Helpful Report

Posted 5 months ago

Hello Mumthas, We are sorry that the product did not meet your expectations. Please contact us on 8141022000 whenever you are not satisfied with our fabric, and we will guide you on our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 5 months ago

“I purchased this cloth 2.5 meter n I received only 1 meter of this cloth whereas I paid for 2.5 meters. This has happened for the first time with your on line site n I being your regular customer am very disappointed. Pl look into this matter”

Helpful Report

Posted 5 months ago

Hello Raj, Thank you for taking the time to review. As discussed, your order was for one meter, and payment was also made accordingly. Please call us at 8141022000 next time you have an issue with your order, and our support team will be happy to assist you.

Posted 5 months ago

“Pls refund my money”

Helpful Report

Posted 5 months ago

Hello Saniya, Thank you for taking the time to review. As per the discussion with our support team, your refund has been initiated and will be reflected within two days in your account.

Posted 5 months ago

“Not good stuff”

Helpful Report

Posted 5 months ago

Hello, We are sorry that the product did not meet your expectations. Please do contact us on 8141022000 whenever you are not satisfied with our fabric, and we will guide you as to our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 5 months ago

“Print not good ,cloth very bad quality”

Helpful Report

Posted 5 months ago

Hello Sabna, We are sorry that the product did not meet your expectation.Please do contact us on 8141022000 when ever you are not satified with our fabric and we will guide you as to our return policy.We would appreciate another chance to earn your business. Thank you once again for your feed back.

Posted 5 months ago

“I ordered red colour materbut received pink one”

Helpful Report

Posted 5 months ago

Hello Samitha, We are sorry that the product did not meet your expectations. Colours tend to be perceived differently depending on the screen resolution of the device it is viewed. However, if you are not satisfied, then as per our return policy, you can courier the fabric back to us, and we will refund you the fabric cost. Please feel free to call on 8141022000 for any help. Thank you for taking the time to review

Posted 5 months ago

“I didn't get the product,they didn't call,nor tried to approach me,they only sent me the message that's it.I am very disappointed”

Helpful Report

Posted 5 months ago

Hello Roopa, Thank you for taking the time to review. We always aim to deliver a great experience and are gutted when we don’t meet expectations. We will use the feedback to improve and ensure this doesn’t happen again. We would appreciate another chance to earn your business.

Posted 5 months ago

“Courier did not deliver to my place. I had to go and collect. Not happy with quality of fabrics purchased. Very rough.”

Helpful Report

Posted 5 months ago

Hello Bhuvana, Thank you for taking the time to review. We always aim to deliver a great experience and are gutted when we don’t meet expectations. We will use the feedback to improve and ensure this doesn’t happen again. We would appreciate another chance to earn your business.

Posted 5 months ago

“Quality of the fabric is very low especially of 179 & 189 rs per meter. Need to improve”

Helpful Report

Posted 6 months ago

Hello Ashima, We are sorry that the product did not meet your expectations. Please get in touch with us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 6 months ago

“Pathetic service. Super slow delivery. No prooer communication for return pick up. Never buying from Source it Right again”

Helpful Report

Posted 6 months ago

Hello Mriganka, Thank you for taking the time to review. We are sorry to hear about your experience. We value your feedback and apologise for any inconvenience caused. Our team is committed to addressing your concerns and ensuring that we improve our services based on your feedback. Please be assured that we will take immediate action to rectify the situation and prevent similar issues from occurring in the future.

Posted 6 months ago

“Very poor service. I ordered simple cotton ikat fabrics small quantities and took almost 1 month for source it right, ship rocket and Blue dart combined to deliver it. I had to keep calling and mailing to find out the status. There was no response. I was told there isn't any staff to process the order. Well at least there should be someone to send 1 mail at least and inform that there is a delay and update by when the order can be expected. It was fully paid for and hence I could not cancel the order. Very bad experience. Shall not order from here again.”

Helpful Report

Posted 6 months ago

Hello Indriya, Thank you for taking the time to review. We are sorry to hear about your experience. We value your feedback and apologise for any inconvenience caused. Our team is committed to addressing your concerns and ensuring that we improve our services based on your feedback. Please be assured that we will take immediate action to rectify the situation and prevent similar issues from occurring in the future.

Posted 6 months ago

“Very bad quality of the fabric which i get”

Helpful Report

Posted 6 months ago

Hello Mousumi, We are sorry that the product did not meet your expectation. Please contact us at 8141022000 whenever you are not satisfied with our fabric, and we will guide you regarding our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 6 months ago

“I collection is excellent but delivery service very poor. I received order very late. Please work on it”

Helpful Report

Posted 6 months ago

Hello Mandeep, Thank you for taking the time to review and for your kind words. We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.

Posted 6 months ago

“Item was not delivered yet and no proper response”

Helpful Report

Posted 6 months ago

Hello Chaitanya, Thank you for taking the time to review. We are sorry to hear about your experience. We value your feedback and apologise for any inconvenience caused. Our team is committed to addressing your concerns and ensuring that we improve our services based on your feedback. Please be assured that we will take immediate action to rectify the situation and prevent similar issues from occurring in the future.

Posted 6 months ago

“Also in the name of artificial raw silk, the fabric is too stiff and not upto the mark.”

Helpful Report

Posted 6 months ago

Hello Subhro, We are sorry that the product did not meet your expectations. Please do contact us on 8141022000 whenever you are not satisfied with our fabric and we will guide you as to our return policy. We would appreciate another chance to earn your business. Thank you once again for your feedback.

Posted 6 months ago

“Slub rayon blavk that I recently ordered from the company was a v poor quality...the moment I put it in water for shrinkage...it bled like anything...customer service so poor...it took 15 days for the product to reach me...v disappointed”

Helpful Report

Posted 6 months ago

Hello Meher Creations, Thank you for taking the time to review. We are sorry to hear about your experience. We tried calling you to look into the matter further but could not reach you. Please let us know the best way to contact you so we can resolve this issue as soon as possible. Alternatively, call 8141022000 between 10 am-6 pm on all working days. We assure you that our team will do everything possible to assist you.

Posted 6 months ago

“I ordered.2.5 m cloth I have received only 1.75m. Plus such a delayed service!! It's totally hopeless.”

Helpful Report

Posted 6 months ago

Hello Santosh, Thank you for taking the time to review. As discussed, you had ordered only 1.45 meters. We have a third-party courier, and sometimes, due to unavoidable reasons, delivery is delayed. We understand this can be frustrating, and we apologise for any inconvenience caused. Rest assured, we are continuously working with our courier to improve the delivery process and minimize any potential delays.

Posted 6 months ago

“After the message that the material has been shipped, I get a call stating that one material is damaged and can I send the remaining items. It was so frustrating. Sorry so I cancelled the entire purchase.”

Helpful Report

Posted 6 months ago

Hello Hemalatha, Thank you for taking the time to review. We are sorry to hear about your experience. We value your feedback and apologise for any inconvenience caused. Our team is committed to addressing your concerns and ensuring that we improve our services based on your feedback. Please be assured that we will take immediate action to rectify the situation and prevent similar issues from occurring in the future.

Posted 6 months ago

“Too much delay in shipping”

Helpful Report

Posted 7 months ago

Hello, Thank you for taking the time to review . . We rely on a third-party courier service, and sometimes, delivery may be delayed due to unforeseen circumstances. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it may have caused you. Please be assured that we are constantly working with our courier partners to enhance the delivery process and reduce any potential delays. We would be grateful for another opportunity to earn your business.

Posted 6 months ago

“The material was pathetic, returned it but no response so far Abt refund”

Helpful Report

Posted 7 months ago

Hello Vinod, Thank you for taking the time to review. The delay in the refund was because we had yet to receive the bank details from your end. Your refund has been processed and will be credited to your account within the next 3-5 business days. We apologise for any inconvenience caused by the delay and appreciate your patience in providing us with the necessary information.

Posted 6 months ago

Sourceitright Pvt Ltd is rated 4.4 based on 3,603 reviews