Southampton Airport Parking Reviews

Name: Southampton Airport Parking
Address: Wide Lane, Southampton, SO18 2NL, Southampton
Rating: 3.73

3.7 Rating 80 Reviews

66 %

of reviewers recommend Southampton Airport Parking

3.7

Based on 80 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0344 481 7777

Email:

alex.nye@southamptonairport.com

Location:

Wide Lane, Southampton, SO18 2NL
Southampton
SO18 2NL

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Booking was easy, but cancelling now I dont have a flight with Flybe is frustratingly difficult. Unless Ive missed something and nothing online to let you do that automatically. Knew I should have booked differently as never successful for changes with Soton Airport direct. Now have to call customer services but cant get through today.”

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Posted 4 years ago

“Cancelled flight and no way of extending car park to ensure no excessive overcharge. I have tried to extend booking but booking reference doesn't work or is not recognised. I have tried telephoning but no one works on a Sunday The airport line has no means of assisting. Big failure”

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Posted 4 years ago

“Booked online -which was very convenient- tried phoning as the email parking ticket was blank but unfortunately got no reply. Turned up on the day and could not gain access (took take a ticket as ANPR did not recognise my car) and the same trying to exit. Very conveniently situated, minimal Customer Support which proved very frustrating.”

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Posted 5 years ago

Dear Mr Bromby, We sincerely apologise for the inconvenience caused. I have sent your feedback to our car parking and online teams who will be looking to improve the customer experience. Our online team are making sure all relevant contact details are up to date to ensure customers have the right information for car park support. Thank you for taking the time to provide us feedback. Kind regards, Southampton Airport Customer Services

Posted 5 years ago

“I found the call centre unhelpful when I wanted to establish whether I had paid or not. The help number on the website did not appear to be correct and I was told to ring another number. I finally talked to an airport staff member who was helpful and went to a lot of trouble and promptly came back to me with what I needed to know. The coach to the Long Term packing was excellent but when I came to get out with the car I was surprised to lean that I had to pay as I thought I already had. The only good news was that I paid by credit card and it was less that I was expecting to pay assuming that was the total cost and not an extra one.”

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Posted 5 years ago

“Most expensive uk airport parking! Dubious title!!! Annoys me immensely when I pay over& above at every holiday.!!! Are you really that desperate???”

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Posted 5 years ago

“Far too expensive for 38 hours parking.”

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Posted 5 years ago

Southampton Airport Parking is rated 3.7 based on 80 reviews