“Emma R and Melina, were very prompt in answering questions regarding parts I was looking for, answered my questions, and informed me there was plenty in stock for me to order from. Via Chat”
“Tuve un pequeño problema con unas piezas defectuosas. Me dijeron que se las enviará y hubo un problema de logística, pero ellos decidieron reembolsarme todas las piezas y que me quedara con ellas. Un trato espectacular con el cliente.”
Muchas gracias por compartir tu experiencia con nosotros Luis. Nos alegra mucho saber que, a pesar del inconveniente, hemos podido resolver la situación de manera satisfactoria y que hayas quedado contento con nuestro servicio!
“Melina was very kind to me and when she noticed that I was from another country she asked me if I preferred to speak in my native language. I think it is a plus that she can communicate in English or Spanish. In addition, she solved all my concerns.
Greetings,”
English