“These people do a shoddy job offer a so called 2 year warranty and do not respond to messages left on their answer machine. Basically they charge top prices for poor workmanship and materials take your money and run. Do not use”
“my mum had work done by yourselves end of last year. The engineer was unprofessional and did a shoddy job. My mum wasn't asked where she wanted the wire for the TV, he went ahead and drilled it into the wall at the side of the TV with a thick black wire (she didn't get asked whether she wanted a black or white wire nor where she wanted the wire, he did this without asking). now shes left with an unsightly wire sticking out the wall at the side of her TV! He made no attempt to hide the wire behind the TV where there is plenty of space and hes left her with barely enough wire for it to plug into her tv! There's a large hole left around the wire on the outside of her house and the aerial is now not working properly, leaving her without channels for hours at a time! I spoke to someone on 22nd December who told me it would get rectified beginning of this year. I have yet to hear anything. I have left numerous voicemails, text messages and Facebook messages and have been ignored so now I am resorting to this. My mum is now out of pocket £200 and it looks like will have to pay out again to get this all fixed!! Absolutely disgusting!!”
“Fitted Arial and a few months later when it went wrong I tried calling numerous times but keep getting fobbed off.
They like taking your Money but don't like coming back ...
Thanks Daryl you scammer...”
“Made repairs on my elderly mother's aerial.
When she had problems a few months later they consistently lied every time she rang saying they would call her back and never did leaving her without TV. Dreadful service. DO NOT USE THIS FIRM. My mother is on her own has little money and is vulnerable but they think it is ok to rip her off and lie to her.”
“Refusing to repair a faulty LNB fitted 2 months ago. Lies, no reply to texts, putting the phone down. No show engineer, no explanation except Larry didn't know who fitted it! Left with no TV and the cost of getting it repaired. A County Court Judgement will be raised for this very nasty Rogue Trader.”
“Fitter was ok
After service was terrible
I asked if I could speak to the fitter about something he did with the aerial, the man who answered The phone was abrupt and said,if I want them to come out again he would charge me.
Would not recommend.”
“Be very careful when dealing with this company. They ripped my parents off and are now trading as 5 star aerials, presumably to escape all the poor reviews on Google.They falsely advertised as having 5 star rating on google when in fact they have 4.2”
“Told me a time, phoned to say they would be late, then phoned again to say it would be next day but the boss would phone me. He did, and when I said I had phoned another company he put the phone down on me. Bloody unprofessional, not the way to do business.”
“Work only carried November 2018 at an initial cost of £477.60. The owner agreed that I had been over charged and gave me a refund of £100. The Aerial is again faulty only 4 months since being done. I was informed an engineer would be with us Friday 5/4/19 waited in all day, no engineer. They apologised and stated engineer would be with us morning of Saturday 6/4/19 again waited in all day no engineer. Speedy Aerials don’t seem to honour any form of warranty. I gave them the oppurtunity to put things right and this is how we have been treated. Perhaps it’s due to having a small refund. I will now have to have a engineer do the job properly at extra cost to myself. I communicated with the company by telephone, email and live chat. The owner actually spoke to me telling me they would be with us. I initially thought this was a decent guy, when I received the refund. But obviously not.”
“Speedy Aerials installed my new dual LNB with the wire of the outer core touching the inner core thus having no signal on my equipment. They refused to come to find the fault unless I paid them another £60.00 call out fee. So, I had to employ another company to find the fault and put it right. I now have a County Court Judgement against them for £186.19”