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sportsbet.com.au Reviews

3.3 Rating 569 Reviews

60 %

of reviewers recommend sportsbet.com.au

Company Reviews

3.3

Based on 569 reviews


Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

1800 990 907

Email:

customerservice@sportsbet.com.au

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sportsbet.com.au 1 star review on 21st April 2024

sportsbet.com.au 5 star review on 2nd March 2023

sportsbet.com.au 5 star review on 2nd March 2023

sportsbet.com.au 1 star review on 24th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contacted SB via live chat I asked why my son gets a few bet return offers every day and I get none Explanation given was the the promotions team give offers “at their discretion “ I said that it seemed unfair that some customers get these offers and others don’t I have been with them for years and it appears that loyalty is not rewarded “at their discretion “ Not happy at all”

Posted 3 years ago

“I use to like this company, however my most recent experience was so bad they just disgust me now. I placed a proposition bet on a highly contested political event in my opinion they resulted my bet as a loss before the entire election process had concluded and before the investigations and legal actions have been exhausted. When I asked them if they could keep the bet open as it was still highly contested the representative didn’t seem to care about what I was saying at all. She just said in an aggressive condescending tone that I could read about their policy on this bet on their web site and that if things change on a certain key date (jan 6) they would consider honouring these bets but until then my bet is resulted as a loss. I especially didn’t like this because they were so quick to pay out a bet for the other political candidate early and made a point of bragging about their decision by posting it for like a day on a banner to see when you open their app. These things bothered me enough to make me want to officially register my dissatisfaction and opinion with a manager. So I requested a call back from a manager to discuss it. I was given a “ticket number” and they never called back I called back a day later and sighted the ticket number and was again told a manager would call the next day. I got no call! In my opinion they just don’t care! I basically stopped using them entirely and now favour a competing business for placing my bets.”

Posted 3 years ago

“Sportsbet is a joke. If you deposit funds into their account you cannot withdraw it again without first betting with it (turning it over). If you do not turn it over within six months they keep your money. Even if do turnover the funds and then don't use the account for six months they start charging $10 per month inactive account fee. So basically if Sportsbet don't keep your deposited funds because you haven't bet they blatantly take it anyway after six months. The inactive fee is not disclosed in Sportsbet's terms and conditions either. Once your money goes into Sportsbet's accounts it never comes back out. Do not use this corrupt corporate money taker!!!”

Posted 3 years ago

“They don't like losing and withdraw your promotion availability if you have a good run , doesn't matter to them if you've actually lost 8/10 years betting with them . Heard LOTS of similar stories . Why do they offer odds boost or money back 2nd 3rd if they can't handle losing every so often ? Then you have to listen to their adds bragging about these promotions .”

Posted 3 years ago

“Fixed rigged get a real job you scumbags.”

Posted 3 years ago

“Won't pay out their own specials due because their in a multi not singles, scummy company never waste my money with them again. Their are far better companies to bet with out their.”

Posted 3 years ago

“Won a bet today and they didn’t pay me out after sending 5 emails still nothing they just ignored me”

Posted 3 years ago

“They do not like anyone who wins. I had one bet and they locked my account. They sighted they have the right not to allow anyone to use there platform. NEDs is way better”

Posted 3 years ago

“I opened an account and had one bet a couple of months ago and then they locked my account. I phoned customer service and no answer just we have the right to refuse you. Pathetic customer service and would not recommend an account with them unless you like to give them your money. They don't like people winning.”

Posted 3 years ago

“scammers. scammers. scammers. they emailed me and offered me a bet well knowing the horse was never going to race as it was already racing the following morning. any money placed is now in Tianrus (sportsbet employee) words confetti.”

Posted 3 years ago

“Stealing my bets, some of my bets are disappeared. Watch out, guys, they are very doggy”

Posted 3 years ago

“Absoluty rubbish. I went into my account and it said there was an issue with verification so I checked my emails and text messages and had nothing there. I went back to the app and searched settings- and nothing. I went to deposit more money and it didn't let me, I went to WITHDRAW my money, and it didnt let me. I ended up losing money and deleted the app to try again and it did nothing. DO NOT use this app, its a complete scam and I lost my money from this bloody app.”

Posted 3 years ago

“What a disgrace for a betting company to not pay a third dividend when there is a late scratching that reduces the field to 7 when vic tab and Bethany pay 3rd dividend. You are a disgrace of a company pure cheating will keep posting this to whoever will listen and burn your disgraceful company into the ground... David v Goliath again ... hung your head in shame”

Posted 3 years ago

“Avoid ,better bookies out there. They used to be good. Will only use them for the tipping comps and bet elsewhere from now on.”

Posted 3 years ago

“Strictly for bingo players. Won't accept big bets. I tried to put $2k on a favourite the day before the race and they would only accept $800. Gone to another company”

Posted 3 years ago

“Sportsbet offers cashout on certain events. This is displayed on the event betting slip when you make the bet. However, when I bet big amounts on a small event that is likely not very well policed, the best is always 'unavailable for cashout' as soon as the match starts until it ends. I am convinced that any big bets that get placed on smalled events that do not likely attract a lot of punters, the market decides to freeze all cashouts across the board. It is false advertisement as I ONLY ever place bets that have a cashout option.”

Posted 3 years ago

“horrible agency”

Posted 3 years ago

“Why does it have a 4 star review when all the reviews are bad? I went to put down money on a market and just as I went to, they removed it. I would have won some decent money if I had put the bet through. They don't seem to have any reason why they removed the market.”

Posted 3 years ago

“worst!! it says cash out, but never available during the match.. before bets, there is a cash out sign on the corner, but unavailable after match starting :(”

Posted 3 years ago

“clarification of a draw in afl multibet. Sportsbet need to decide if a draw (as last week in AFL) is given as a win or loss. How can a multi bet have 9 green ticks after correct selections, the draw given as a win, and the carrot all along is a full payout until the last game. Then Sportsbet cut the winnings in half, so why deceive a punter and show a full payout when you have no intention of honouring it. Very dishonest. It appears Sportsbet do as they like, rather than pay out what the multi bet registers. You’ve lost me!!!”

Posted 3 years ago

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sportsbet.com.au is rated 3.3 based on 569 reviews