“I ordered a rice cooker from SpreeTV with a promise of a delivery within 2 to 3 days. However, after a couple of days I received an email telling me that my product wouldn't be delivered on time due to an unexpected high demand. I accepted this, although I was disappointed that the company couldn't have been honest in the first instance; they did offer to refund my delivery charge however. I was impressed with their customer service following this gesture and was looking forward to receiving my little rice cooker. Unfortunately, I received another message today informing me that my order had been damaged and that it had been cancelled with a refund to follow. I definitely wouldn't use the company again and I would not recommend it. I don't like leaving negative reviews because I understand that mistakes are made occasionally. However, some companies fail to consider their customers, and this now happens far too often.”
“I had a withdraw of $400 1-31-25, here it is 3-22-25 and $0 has been put into my account. My account has been fully verified and I have had several withdraws but not in 2025. I get the standard responses from customer service, I have called and left a message with zero response. I have chatted with live support nearly everyday since the first of February with standard, malarchy excuses. I am no longer a Spree user.”
“Spree casino paid me in 2 days yall and it was a decent win in amount. No hassles just deposited. I’m sorry if anyone had issues and didn’t get paid but I tell you I got paid quick and in full. Thank you Spree Casino”
“I would put negative stars if possible they are ridiculous with excuses to the point where I gave up completely on trying to receive my $300 it's been 3 weeks”
“I thought this was a good site to play and win,well it started off good,I redeemed 100 - 125. 4 times in a few days,then the next day I won 984$ the next day 350$ , when I redeemed 900, all of a sudden my card's needed verification again,they didn't have a problem paying the lower redemption's, well since they started that I'm getting the run around about my redemptions and haven't received them,I won them Fair and square,they need to stop the BS and pay me,I wouldn't have received 1 redemption if my credentials weren't correct,I wouldn't recommend them, nothing but a HEADACHE!!!.”
“I have been playing this site for a couple of months and I've got to say it's the worst online casino I've seen..the odds to win anything are so awful....I've literally put a couple of thousand dollars into one particular game and can barely get a bonus at all ..I spend hundreds and hundreds before I can get one single bonus!! That's just crazy..the game certainly is rigged...take my advice and do not play Spree Gold ! I have never seen such a bad site 😔”
“Worst Casino, worst odds, if you want to throw your money away play here first. This place takes your money faster than any other casino and makes it almost impossible to get your money out. Also worst customer service on the planet. STAY AWAY AND SPREAD THE WORD. Thieves thieves thieves.”
“Let me start off by saying am I am gambling addict that has no control over my actions and nothing I do is of sound mind. I have tried Gamblers Anonymous, medication, and more and nothing helps besides bans. I wish I had control but I don’t. It’s a disease.
Spree is a sweepstake casino that circumvents laws and regulations related to online gambling. As such they can do whatever they want with no regulatory safeguards. They could change percentages on payback at will or anything else they want to do and you just have to take their word they won’t.
Spree is also based in a foreign country so do you really know who owns this casino or where the money goes?
Now to my story, when I first joined I won and cashed out but after that my disease took hold and I never cashed out again spending thousands upon thousands of dollars mindlessly, even if I won I couldn’t cash out because of my disease. All the red flags were there for Spree and they ignored them all as they just wanted to profit.
Even when I contacted them and asked for a ban and advised them this money was not spent of sound mind they refused any refund as they would rather profit off addiction. I didn’t ask for all my deposits back only the past week where my disease caused me to spend rent, grocery, and Christmas money and they refused. A company that heartless knowing the deposits were it made of sound mind is capable of anything.
My advice is avoid this sites, if you are able to gamble for entertainment only go to a regulated casino and play.
If you have also been a victim of this site, please do like I am doing and post your experience and contact your state attorney generals office and file a complaint as this company is not registered to do business in the states and is avoiding paying taxes.
It’s ashame that this business is the Grinch that stole Christmas.
It just shows Spree don’t care! They could refund but chose not too even though these purchases were not made of sound mind and they know it. Just proves what I said! Profit over people!
Also this company told me they would work on my refund and after two plus weeks came back with the same heartless decision they had before. They know I am an addict and they know this money was not spent of sound mind and they further just screwed with me by delaying my ability to dispute the charges with false hopes of refund just because again they only care about profits and not people! You don’t hold people of not sound mind to terms and conditions meant for people that gamble for entertainment purposes. I hope all this karma comes back to them ten fold!”
“If any tries to play or wants to play online casino slots, i wouldn't recommend using SPREE / spree.com. I've been trying to get my redemption since October. I've been sending emails and live chats. The only emails I get back are of the conversations we had in live chat. The redemption says DECLINED which I never did. Then showed it was posted in November the day before Thanksgiving which I never did or play online that site. SO PLEASE STAY AWAY FROM THERE !!!”
“Can I give a zero for customer service and account verification? I'm new to all this but I've followed all the rules, I've abided every time they go Please click this link and verify the card. I've done it many times and many times the link wouldn't work. My card matches my name and bank, there shouldn't be any issue. Now they do not respond. I highly suggest playing with their free coins and if you make bank... test out redeeming it. If it goes well, cool. If not, welcome to my hell!”
“Spree is the worst SC casino on-line !! I won did a redeem was paid to my Bank in 2 days ..so i played again lost lost lost then won a little did redeem and then they delayed redeem the asking for docs had to verify me .. terrible customer service you cannot speak to no one -- it is based in a foreign country Do your research do not spend a dime on this site ... I got so upset with back and forth waiting I just closed my account with them lesson learnt !!!!!!”
“Got my refund a couple times at first the the more times you try and get a refund the more difficult it becomes, they want pictures of your bank statements and ID they say thing on your ID and bank statements don’t Match whatever they can think of not to pay you.”
