SSE Reviews

“ If for some unaccountable reason the previous occupier opted for a business tariff you will automatically be assigned to a tariff which is not protected by the ofgem price cap. ”

“ Phoned to complain about the price of Gas and the cost of living, customer agent didn't want to know, his answer not my problem, our prices are set by Regulator, take it up with them, I said, your great help, asked to speak with a manager, because the agents are working from he said I'll have to get a manager to phone you back. I'm still waiting, my advice, stay well clear. ”

“ Also if you come to the end of your telephone package deal, they double the price without telling you but keep the direct debit the same then wait a year and tell you you owe them hundreds of pounds. ”

“ Absolute shambles of a company 3 months waiting for a refund and several calls and emails and WhatsApp been told 3 times refund is issued and not a thing zero communication. Do not use this useless company ”

“ I'm owed more that £700 in credit and the day i call to clarify the credit going up on my app they say the refund has been placed on hold and then the amount is incorrect. ”

“ I called them to rectify this, it took over half an hour on the phone for them just to tell me I should call my bank and they'll get the refund for me. ”

“ What amazing service is all I can say, and a big thank you to the workers who turned up in the middle of the night, dug up the pavement and fixed whatever needed doing. ”

“ Being a vulnerable customer, found the customer service to be half and half. ”

“ Excellent customer service and great communication. ”