SSE Reviews

1.1 Rating 417 Reviews

2 %

of reviewers recommend SSE

Company Reviews

Questions

Metrics

1.1

Based on 417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5

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How quickly does SSE resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 61% of reviewers feedback is SSE takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

50.00%

Industry Average

“ Worst customer service I have ever had to deal with. ”

- Jay Fjellbrook

“ Poor service,staff refusing to let me speak to managers to deal with complicated issues they caused over meter numbers and accounts muddled when meter keeps going wrong . ”

- Lynne Billett

“ Customer service is the worst I have ever known. ”

- Anonymous

SSE Reviews

Customer Service - Average