StackSocial Reviews

"I miscalculated by not performing adequate research prior to utilizing their service.\r\n\r\nI should have examined the company more closely. Reviews would have warned me about their scam.\r\n\r\nI was fortunate that Chelsy Desmarais 54 AT (G) mail .COM responded to my complaint.\r\n \r\nTheir team took my concerns seriously. They acted swiftly to address the problem. I received my refund last week thanks to their help.\r\n\r\nThis quick reimbursement was a tremendous relief, showcasing that it is dedicated to its customers."

"I purchased MS Office from Stack Social and it does not work. MicroSoft says that Stack Social sells Activation Codes that have previously been activated by other customers. They offered to send another link and code when I reported the problem. That code also failed to activate the sof. They refuse to refund my money. They are theives, liars and crooks. DO NOT BUY FROM STACK SOCIAL UNLESS YOU WANT YOUR MONEY STOLEN!"

"Buyer beware! I purchased a copy of Office 2021 Professional from Stack Social (via Yahoo) for $49.99. When I used the product code they provided after paying, and I followed their \"Redeem Product\" link, I ended up with Office 365, with a request for a subscription payment. I deleted the newly downloaded Office 365 software and tried again. Same incorrect results. I reported this problem to Stack Social Customer Support. They continue to tell me via e-mail to \"try again\". Three weeks later, I *STILL* don't have a functional copy of Office 2021 Professional for which I paid (proof of which is in the enclosed image). Worse yet, I was instructed by Stack Social Customer Support to fully delete my existing copy of Office 2010 Professional before installing the new software. (They said it would interfere with and\/or prevent the proper installation of 2021 Professional.)\r\n\r\nStack Social (vendor for the MS Office product through Yahoo Lifestyles) is very slow in responding (sometimes taking days to reply), and they continue to tell me to do the same steps that fail every time. I now get several errors when attempting to download Office 2021 Professional. The latest errors tell me \"This program has already been downloaded\", and I'm directed to a link for my \"Microsoft Account\". When I click on that link (mind you, this is AFTER I'm logged in), I briefly see \"Office 365\" (which I did NOT purchase!), and then get \"We can't find your account\" errors, and I'm given NO option to download any software.\r\n\r\nI've been asked to provide proof of purchase, which I've done EVERY time. Stack Social staff continue to tell me to repeat the same steps that do NOT work.\r\n\r\nI'm now in a position where I don't have use of my original Office 2010, and because Office 2010 isn't supported by Microsoft any longer, their \"Authentication\" steps won't work to reactivate Office 2010 software I bought new along with my [then] new computer. I have the product code and activation key for Office 2010 Professional, but the Microsoft \"authentication server\" says it's no longer supported and no activation key will be provided.\r\n\r\nI don't have Office 2021 Professional I purchased from Stack Social, and find myself in a very difficult position of not being able to support my clients because I can't re-install my original copy of Office 2010 Professional.\r\n\r\nSupport from Stack Social has been dismal to non-existent. They are VERY slow to respond (sometimes taking days), and a resolution has NOT been forthcoming from their Customer Support people. In fact, when I *do* get an e-mail reply, it's been from different people each time. If I could give them ZERO stars (or even NEGATIVE stars) .. I would. Will the loss of $50 be serious? No. What IS serious is the fact I no longer have any functional \"Office\" software .. which I'll now be forced to purchase a new copy .. and I will NOT buy it from these people!! (I have no choice. My Excel files have embedded macros that require Microsoft .. which I now regret. At the time I created the spreadsheets, MS was the only program with that functionality. \"Compatibles\" won't work for me.)\r\n\r\nStackSocial doesn't allow \"returns\" of their software, and after nearly a month they STILL have not resolved the situation .. even though the mistake is THEIR fault!\r\n\r\nBottom line: Do NOT purchase Office 2021 Professional from Stack Social. It's bait-and-switch!!"

"If I can give 0, I will. Bought an foldable SUV tent in early September(9\/3), arrived 2 weeks later (9\/19). So finally had a chance to go out camping on 10\/2(which is within 2 weeks their return period), ironically this tent has NO INSTALL instruction. This tent claimed take 5 min to set up, took me 2-3 hours still couldn\u2019t figure out without a piece of instruction. Tried to review online video, which is totally useless. Eventually gave up, wrote them an email asking for return. Nope, they didn\u2019t allow me to return and instead tried to contact the company, who sell the tent. No reply until middle of Oct and company finally replied that they will send me an instruction. Now it is Oct 17, it occupied my SUV, completely block the back view since I don\u2019t know how to fold it back. Couldn\u2019t use my SUV. Luckily I have another car that I can use, how about I have one car? Their return policy is only 2 weeks (better read it before ordering) and it seem they tried to sell catch eyeball new idea but not screen the seller."

"I was sold expired WooCommerce plugins through the third party they were using. The third party refused to refund and said the plug-ins would be updated the next week. Over a week later the plugins were still expired. They have since stopped responding to my support emails to refund my payment."

"I was sold expired WooCommerce plugins through the third party they were using. The third party refused to refund and said the plug-ins would be updated the next week. Over a week later the plugins were still expired. They have since stopped responding to my support emails to refund my payment."

"BlackFriday PromoCode Fail Paid Full\u2026\nBlackFriday PromoCode Fail Paid Full PRICE. StackSocial won't refund back to Visa payment\nI placed the order and enter the promotion code listed but It didn't work and when click apply then all of sudden it ORDERED for me automatically and pay FULL Price!! Yes it didn't ask me payment methods page at all!!! Took Visa payment that was recorded on a previous payment.\n\nItem: \"The complete DevOps certificates courses & practice test bundle\" Original $39 dollar after black Friday week discount code is $12. They charged $39 to my Visa and would not refund me. They said they can give me $39 credits back. HOWEVER, store credit can not use Black Friday code AT THE SAME TIME.\nSo I cost me $39\/each credits to pay the same course instead of $12\/each!!!\n\nI am here to tell you YOU GUYS ARE BEING warned. Black Friday WEEK Discount CODE will not work and it will automatically take your PREVIOUS VISA PAYMENT information and charge to the same VISA card.\n\nFurthermore.. THey WON\"T call you back nor they have a phone number to call. StackCommerce Support is worst .. takes two days to reply anything\nand their email called themself \"Support Heroes\" ????\n\nI sent the support ticket 1 minute right away I saw they charged my Visa. It took them days to reply to me back.. Then I provided Screen Capture to proof and they wait 2 days to email me back. This is ongoing for 1 week+ already. I am not get their HELPs!"