“James was very informative, patient, and professional. I don’t know about the quality of the products Stanton sells, but I can tell you that James went above and beyond to ensure my family was satisfied. He’s just great!
(The CarrilloFamily)”
“They make evening appointments but have no doctor to do evening appointments!! I drove 45 minutes for this appointment. Very inconsiderate and unprofessional!!!”
“Mi primera vez en este lugar, y fue una experiencia bastante agradable, la señorita Elizabeth fue muy amable y paciente conmigo, excelente atención. El lugar muy limpio y ordenado. Lo recomiendo 100%”
“The staff were very friendly and professional as I checked in for my appointment. I didn't have long to wait to be examined by the eye doctor. Alexis was very personable and helped me find eyeglasss frames I liked. I only placed the order for my glasses today, so I don't know what my experience with the glasses themselves will be until I get them. However, so far, so good!”
“The Stanton Optical in Killeen, Tx needs some serious overhauling on the way they do things. First of all; they have no check-in method. You walk into that store during a crowd and the staff has no idea who is next. And next; when your glasses order says "Ready for Pickup", you go to the store and the staff is looking for your glasses in every corner of the store and can't find them. They have no orders stocking method. Boxes in a lab room strolled all over the place in no particular order. Then the staff member got tired of looking for my glasses and she started helping another customer without any explanation whatsoever to me and just left me sitting there wondering what is going on in this place. Stanton Optical has seen the last of me!!”
“I was happily and pleasantly surprised by the overall customer service and help of everyone here. They were all kind and helpful, also they explained all the equipment to me to make sure I was aware of what was happening.
The process did not take too long, and everyone who works made my mom and I feel extremely welcomed. Overall, I am happy that we came here for my glasses. Will definitely continue to come here.”
“The eye exam is not accurate. And recommend brand on the prescription. But the lens give blurry and headaches. I am purchasing another brand but the supplier need doctor to allows me to use that brand which I have been using for over 20 years!!!!”
“I would give Stanton Optical NO stars review. After 2 months, I still had not received by glasses. Could not get thru to the local store, I would not recommend them to anyone.”
“This was the worst! I have a lot to say about the crapy manager, false advertising and fake doctor. Being forgotten. Not being allowed to use a restroom when I have paid over $350.00 and they can't even have the decency to allow me to use a bathroom”
“My experience with Stanton Optical was amazing from start to finish. The young lady who did the eye exam on my boys to Jennifer who checked me out. When I went in I didn’t have appointments at all but I was helped immediately once I walked in. The customer service was top notch and the full staff is very knowledgeable and helpful throughout the process. I appreciate how Jennifer and Dill recommended that I purchase yearly supply of my children’s contacts instead of 6 months bc my insurance wouldn’t cover the next 6 months so that was very helpful to me.”
