Startline Motor Finance Reviews

Name: Startline Motor Finance
Rating: 3.94

3.9 Rating 295 Reviews

75 %

of reviewers recommend Startline Motor Finance

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3.9

Based on 295 reviews

Customer Service
Communication Channels	Telephone, Email

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01414066629

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Startline Motor Finance 5 star review on 11th November 2024

Anonymous

Startline Motor Finance 5 star review on 5th June 2024

Michelle Dunkley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service really happy , excellent communication and great finance would highly reccomend”

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Posted 6 days ago

“I’m happy how flexible I was able to change dates of payments with ease”

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Posted 1 week ago

“Find the whole experience and start to finish very easy start line with very helpful getting my finance really happy with my deal great company will recommend to your friend”

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Posted 1 week ago

“The process was quick and easy,always felt in control of things,good communication.”

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Posted 2 weeks ago

“I would give 0 stars if I could. My experience with Startline Motor Finance has been extremely stressful and disappointing. I financed a vehicle through them and the car has now failed its first MOT since I purchased it due to serious faults, including severe corrosion. The vehicle has been off the road since April, leaving me without use of the car while still dealing with finance payments, inspection costs, MOT costs, towing costs, and the stress of trying to resolve the matter. In my view, the vehicle was faulty and not fit for purpose. The repair costs are expected to run into several thousands of pounds, yet Startline have refused to offer meaningful help or take responsibility. What makes this worse is that Startline suggested using independent inspectors, but the inspection outcome relied heavily on what I believe was a seriously mistaken mileage position. It was treated as though the vehicle had done around 30,000 miles in one year, which was then used to justify the serious corrosion and faults. I believe this has unfairly affected the outcome, because the car failed its first MOT after I bought it and the level of corrosion suggests there were serious underlying issues. Despite raising a complaint and providing evidence, including the MOT failure and reports, I feel Startline have been dismissive and have failed to properly consider the fact that this was the first MOT since purchase and that the car has suffered major faults so soon. I have been left with a car I cannot use, significant financial loss, and no proper support from the finance company. Based on my experience, I would not recommend Startline Motor Finance.”

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Posted 2 weeks ago

“Brilliant service from Startline polite and everything you expect from this guys thanks again I’m one happy customer”

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Posted 3 weeks ago

“Got my car hassle free and easy”

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Posted 1 month ago

“Good customer service”

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Posted 1 month ago

“Overall happy with the service”

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Posted 1 month ago

“A really good company and are so helpful. I highly recommend them”

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Posted 1 month ago

“Great company, thank you very much”

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Posted 1 month ago

“I sincerely appreciate Mrs. Zamora Lisette for her dependable support. She resolved my withdrawal issue promptly and ensured the entire process was smooth and stress-free.”

Startline Motor Finance 1 star review on 24th May 2026

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Posted 1 month ago

“Excelent service,explained everything clearly,nice to deal with,no issues,happy with service and information i was told,would like to use again in the future”

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Posted 2 months ago

“I had a really smooth experience with Startline Motor Finance. The application process was quick, the communication was clear, and the team were genuinely helpful from start to finish. They explained everything in simple terms and made sure I understood my options before agreeing to anything. My finance was approved faster than expected, and the whole process felt stress-free. Id happily recommend Startline to anyone looking for fair, straightforward car finance.”

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Posted 2 months ago

“Good service and everything explained clearly.”

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Posted 3 months ago

“Stay well clear of startline. Shocking service, terrible rates. Good luck getting any help if you ever need it.”

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Posted 3 months ago

“They accepted me even though I was in bad credit. Very good customer service,always picking up the calls on time and answer any questions patiently.”

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Posted 3 months ago

“Great service and completed very fast and explained the whole process Will use again”

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Posted 3 months ago

“I had all my paperwork done timeosly. Finally when i went to view the car, took less than 15 minutes to have money transferred to the dealer when i gave thumbs up. I was driving away from the dealership in less than 30 minutes , that was efficiency.”

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Posted 3 months ago

“Brilliant service so far”

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Posted 3 months ago

Startline Motor Finance is rated 3.9 based on 295 reviews