“The charging cables are not very reliable and I often have to use a different cable to get my phone charged as I need it for work every day over 6 hours.”
We’re glad you reached out — your cable should perform flawlessly, especially with the hours you rely on it every day.
Our cables are built for heavy, everyday use, and we’d like to make this right. We’ve already reached out to arrange a replacement — just reply to our email and we’ll take care of the rest.
— Ava
“It's a good idea, but it does not stay in place. First product sent wouldn't/couldn't connect through the suction process at all. Customer service was helpful, but the the replacement product hasn't been that much better. Phone falls during use with Statik still attached bc suction just isn't strong enough to hold the device and a phone.”
Hi, thank you for your honest feedback. We're truly sorry to hear that the suction hasn't held up as expected — that's not the experience we want for our customers. We'd love to make this right for you. Please reach out to us at support@statik.com and we'll find the best solution.
Best regards,
Ava
“Overall, I am not completely wowed with my purchase. The first order took quite a few weeks to arive and once received, I found that I needed to spend more money to get them to work more efficiently, with an upgraded charginmg block. I also found out that I needed the 360 Pro series to use in my car for android auto. More money spent.
If I would have stayed with the cabling that I already had, I wound not have spent any additonal money and would have been just as happy.”
Hi David, thank you for taking the time to share your experience. We're sorry to hear that the setup required additional accessories beyond what you expected — we understand how frustrating that can be. Your feedback will help us improve how we communicate product requirements. If there's anything we can do to help, please don't hesitate to contact us at support@statik.com.
Best regards,
Ava
Hi, we sincerely apologize for the long wait and the lack of communication during your order. This is not the standard we hold ourselves to, and we completely understand your frustration. If you'd like to discuss this further, please reach out to us at support@statik.com.
Best regards,
Ava
“Highly anticipated. Ordered on the 3rd of Feb. It's now the 11th and it's still in transit somewhere in California. Had I known that it was coming from China I would have never have purchased it. Won't make that msitake again.
Dont tell ya that when you read all the glitzy adds.”
Hi Robert, we're sorry for the delay and for any lack of transparency regarding your order's shipping. We completely understand your disappointment, and your feedback will help us improve how we communicate these details upfront. Please contact us at support@statik.com if you'd like us to look into your order.
Best regards,
Ava
Hi Bob, we're very sorry to hear you haven't received your order yet — that's not how we work and we want to resolve this as quickly as possible. Please contact us directly at support@statik.com with your order details and we'll look into it right away.
Best regards,
Ava
