“The products are good quality and the shipping is lightning fast but the communication and customer service are terrible.
I was offered a 30% discount code on my last order but the math wasn't mathing and the discount was $100 less than it should have been. Despite multiple emails explaining the issue, I didn't receive an acknowledgement of any kind which is more than just a bit frustrating.
If they fix the communication issues and make up for the miscalculated discounts, I'd be more than happy to give a 5 star.”
Dear Jacek,Thank you so much for taking the time to leave us such a wonderful review about your experience with Steroids Canada! We truly appreciate your feedback and are thrilled to hear that we have met your expectations.
At Steroids Canada, customer satisfaction is our top priority, and we are glad that our efforts have made you happy. We strive to provide excellent service, quality products, and a seamless ordering process.
We want you to know that if you ever need any further assistance or have any questions, please don't hesitate to reach out to us. We are always here to help you in any way we can.
Once again, thank you for your kind words and for choosing Steroids Canada. We truly value your support and hope to serve you again in the future.
“Appears to be legit. Product did eventually come. Had to inquire as to its status and never did receive any order, shipping, or delivery notifications at all. Ship time took slightly longer than expected. Packaged well and discretely. Will see how future business goes”
Thank you so much for taking the time to share your feedback about Steroids Canada. We truly appreciate your support and the kind words you've shared with us.
We're thrilled to hear that our efforts to make our customers happy have not gone unnoticed. It's our top priority to provide excellent service and top-quality products, and we're glad to know that you've had a positive experience with us.
We understand that there may be times when things don't go as smoothly as expected, and we apologize if you've encountered any inconsistencies. We constantly strive to improve and provide the best possible service, so your feedback is invaluable to us.
If there's anything specific we can assist you with, please don't hesitate to reach out. Our friendly customer support team is always here to help and ensure your complete satisfaction.
Thanks once again for your feedback, and we look forward to serving you in the future.
Best regards,
bob
Steroids Canada
“Awesome service. However, I received the wrong order and was never refunded or exchanged. So I just said screw it. But I would really like this resolved. Hoping the 3 star will trigger this to the right person and someone will get in touch and I can give a better review.”
