Steven Brown Art Reviews

2.7 Rating 135 Reviews
40 %
of reviewers recommend Steven Brown Art
2.7
Based on 135 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

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Steven Brown Art 5 star review on 30th April 2022
Michelle Lovelock
Steven Brown Art 5 star review on 30th April 2022
Michelle Lovelock
Steven Brown Art 1 star review on 5th June 2021
Vickie Barrett
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
Steven Brown Art 1 star review on 22nd September 2020
Mrs Martin
1
Anonymous
Anonymous  // 01/01/2019
5
Michelle Lovelock
Beautiful stunning canvas
Steven Brown Art 5 star review on 30th April 2022 Steven Brown Art 5 star review on 30th April 2022
Helpful Report
Posted 1 year ago
1
Vickie Barrett
Customer services is very poor. I purchased a large canvass and noticed it was a miss print and the ears were chopped off. Despite being a regular customer who has purchased 11 prints and canvases they refused to replace the miss printed canvas. Needless to say they have lost my future custom and I will never recommend to anyone again. Totally disgusting attitude from this company.
Steven Brown Art 1 star review on 5th June 2021
Helpful Report
Posted 2 years ago
1
Mrs Martin
I have bought numerous Steven Brown items over the years including a canvas, cutting board, 6 small mugs 3 large mugs, biscuit tin and have been pleased, but recently one of the smaller mugs has had a crack by the handle and was replaced no problem- now another mug has now gone with the same defect apparently these expensive mugs are not built to last and as I have had it 9 months I cant expect them to last. Well considering I have mugs and other porcelain and China items which have lasted up to one hundred years -I believe I have a faulty batch -the mugs are not stamped so quality, or lack of it, is the issue here. Ask anyone from the Potteries where quality is stamped. Very unhappy with the attitude of customer service. Apparently quality and safety do not matter or happy customers for that matter, shocking.
Steven Brown Art 1 star review on 22nd September 2020 Steven Brown Art 1 star review on 22nd September 2020 Steven Brown Art 1 star review on 22nd September 2020 Steven Brown Art 1 star review on 22nd September 2020
Helpful Report
Posted 3 years ago
1
James Owens
I purchased Home - Collector's Edition Print - A1 / Black Frame. I did not realise that the glazing had not been put on my frame until months later. I contacted Steven Brown Art to be told that due to Covid -19, the frame makers were not working at that time. As Steven Brown Art have recently been advertising this product, framed, I contacted them again and this time I was told that I had made my purchase under the 'Old' Steven brown Art therefore the 'New' Steven Brown Art were not able to help. This despite that they are still selling A1 frames to date. It appears to me that Steven Brown Art are happy to take your money then do not care about any problems (of their making) that you may have. The level of customer support shown to me is not acceptable and the only course of action I now have is to show Steven Brown Art the same level of customer care by NOT making any more purchases from this disgraceful company.
Steven Brown Art 1 star review on 2nd August 2020
Helpful Report
Posted 3 years ago
Steven Brown Art is rated 2.7 based on 135 reviews