“My advice is to never buy online from Stirling Sports, and instead to shop instore.
I ordered two sweatshirts online for $100. I made sure to read the 'Returns and Exchange FAQ's' to make sure that I could take them in to my local store in Taupo, and swap for a bigger size if necessary. However, when I went to the store to try and exchange one of my items for a bigger size, the store manager informed me that because of the GST, she would lose money, and that she therefore could not do the swap. I found it hard to understand, as the exact same items were priced exactly the same instore???Very disappointed and wont be shopping online again.”
Hi Karen
We're very sorry for the experience you received from our Taupo store. We have escalated this to the store owner and field manager, can you please send us an email to online@stirlingsports.co.nz with your Order ID and we will come back to you further regarding this.
Kind Regards,
Stirling Sports Online
