StockX Reviews

1.8 Rating 390 Reviews

19 %

of reviewers recommend StockX

Company Reviews

Questions

Metrics

1.8

Based on 390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does StockX deliver? How long does StockX take to deliver? Does StockX deliver on time? How is accuracy and good condition of items delivered by StockX?

Returns

How is StockX returns process?

Customer Service

How can I contact StockX? How quickly does StockX resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of StockX.

Visit Website

How does StockX deliver?

Helpful Report

(1 week ago)

StockX delivers items by Courier and Postal Service.

Helpful Report

(1 week ago)

50.00%

Industry Average

“ DO NOT BUY FROM THEM!!! DECEITFUL!!! When placing an order it tells you the seller has 2 business days to ship to StockX. It's been 2 weeks and seller just is in the process of shipping to StockX. It's outrageous to wait a month for sneakers. They also charge Processing Fee $4.95 and Shipping fee $14.95. You could forget about reaching a live representative!!! And yeah sit around and wait for them to reply to your email. You'll turn blue. Do yourself a favor & order from legit companies like Nike, Dick's sporting goods, Footlocker, Champs... ( 3-5 days delivery FREEEEEE!!!!) ”

- Anonymous

“ We sold them and they refused to give us our payout claiming that we didn’t have an official UPS dropoff receipt - even though we provided them with a proof of delivery to the buyer. ”

- Anonymous

“ As instructed by my bank to refuse delivery and send the other 2 items back, they have become a constant virus to me. ”

- Anonymous

StockX Reviews

Delivery - Average