Store Supply Warehouse Reviews

Name: Store Supply Warehouse
Rating: 4.66

4.7 Rating 9,269 Reviews

93 %

of reviewers recommend Store Supply Warehouse

4.7

Based on 9,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Store Supply Warehouse 5 star review on 11th October 2026

Shanelle Campbell

Store Supply Warehouse 5 star review on 29th August 2026

Kati Stage

Store Supply Warehouse 1 star review on 3rd March 2026

Fred Teale

Store Supply Warehouse 5 star review on 3rd March 2026

Brenda Severson

Brenda Carpenter

1078

Anonymous

Anonymous // 01/01/2019

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“My rating is lower because of an issue that we had with our order. Our packaging arrived very damaged. So damaged that not all of the contents made it to us. When I requested assistance from customer service, the team was very responsive and helpful. Unfortunately, the remedy of expedited/overnight shipping offered didn't happen. Additionally, one of our items was lost in shipping and had to be re-ordered and expedited. I don't believe these issues lie fully with Store Supply Warehouse - FedEx played a role. I would suggest investing in higher-quality cardboard that doesn't disintegrate during shipping. The products themselves are great and met our needs.”

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Posted 2 months ago

We're truly sorry to hear about your experience and understand how frustrating it must have been to receive an incomplete order. This is not the level of service we aim to provide, and we sincerely apologize for the inconvenience. We are glad to hear our cs team was able to work with you directly over the phone when you called in to resolve this situation. Thank you for bringing this to our attention and your concerns have been forwarded to management for review—we hope to serve you again in the future.

Posted 2 months ago

“It did say free flat rate shipping - but I paid for shipping. Either way good price and good customer service.”

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Posted 2 months ago

Thank you for taking the time to write a review. We appreciate your feedback. Our messaging is an offer for flat rate shipping as we do not offer free shipping. The flat rate shipping is a set price based on the subtotal of your cart. We apologize for the misunderstanding and hope to serve you again in the future.

Posted 2 months ago

“Fast quick excellent quality thank you”

Store Supply Warehouse 5 star review on 1st September 2026

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Posted 2 months ago

“n/a”

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Posted 2 months ago

Thank you for taking the time to share your feedback. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We’re here to help and look forward to hearing how we may continue to improve.

Posted 2 months ago

“Delivery is usually fast - which is what I always need!”

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Posted 2 months ago

“GOOD SERVICE QUICK WEBSITE”

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Posted 2 months ago

“Quick and easy”

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Posted 2 months ago

“I don't order much as I don't have a business, but what and when I order, it is always prompt and correct.”

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Posted 2 months ago

“Easy to shop, customer service is helpful.”

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Posted 2 months ago

“user friendly”

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Posted 2 months ago

“Good”

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Posted 2 months ago

“good would have been great but I could not figure our how ti do my custom bags”

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Posted 2 months ago

“It's easy to order on line.”

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Posted 2 months ago

“SSW is always great, easy to order, fast shipping and if something is missing in order they are quick to handle it!”

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Posted 2 months ago

“N/A”

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Posted 2 months ago

“Quick service”

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Posted 2 months ago

“love you guys!”

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Posted 2 months ago

“Store Supply always meets my needs for display and packaging, definitely my “go to” for my small business.”

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Posted 2 months ago

“Very Good”

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Posted 2 months ago

“Good”

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Posted 2 months ago

Store Supply Warehouse is rated 4.7 based on 9,269 reviews