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Store Supply Warehouse Reviews

4.7 Rating 9,086 Reviews
94 %
of reviewers recommend Store Supply Warehouse
4.7
Based on 9,086 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Store Supply Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
“Better today”
Helpful Report
Posted 1 hour ago
Thank you for taking the time to share your feedback. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We’re here to help and look forward to hearing how we may continue to improve.
Posted 5 minutes ago
“Not happy that I had to go in and replace my order from yesterday after I received confirmation that it was placed and combined. I received email at 2:00am saying both orders were cancelled?”
Helpful Report
Posted 5 hours ago
“Ok.”
Helpful Report
Posted 14 hours ago
Thank you for taking the time to share your feedback. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We’re here to help and look forward to hearing how we may continue to improve.
Posted 4 minutes ago
“:d”
Helpful Report
Posted 22 hours ago
“the payment methods had vague reasons for why it wouldn't work and one message wanted me to go to another website to verify the card...usually if my bank is unsure they text me. i know i've ordered from here before so wasn't concerned but probaby would have abandoned cart if it was a new company”
Helpful Report
Posted 23 hours ago
Thank you for taking the time to write your review. We appreciate you letting us know the issues you experienced with the functionality of our website and truly apologize for the issues with the credit card processor. We have forwarded your information to our website team for analysis/repair. Your feedback is essential to improving the overall experience going forward. We hope to serve you again in the future.
Posted 4 minutes ago
“no”
Helpful Report
Posted 1 day ago
Thank you for your rating! Although you didn't leave a comment, we appreciate you taking the time to rate us. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We hope to serve you again in the future!
Posted 5 minutes ago
“I wish boxes were on Faire so I didn’t have to pay tax.”
Helpful Report
Posted 1 day ago
Thank you for your feedback! We appreciate your interest in purchasing products through Faire and understand the convenience that platform offers. We’re always exploring opportunities to make purchasing easier for our customers. In the meantime, if your business qualifies for a sales tax exemption, our customer service team would be happy to help you with the process of submitting your exemption documentation for purchases made directly through our website. We appreciate your business and hope to continue serving your packaging needs!
Posted 1 day ago
“Would not accept my credit card. Had to use another card”
Helpful Report
Posted 2 days ago
Thank you for taking the time to write your review. We appreciate you letting us know the issues you experienced with the functionality of our website and truly apologize for the issues with the credit card processor. We have forwarded your information to our website team for analysis/repair. Your feedback is essential to improving the overall experience going forward. We hope to serve you again in the future.
Posted 1 day ago
“Ok”
Helpful Report
Posted 2 days ago
Thank you for taking the time to share your rating. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We’re here to help and look forward to hearing how we may continue to improve.
Posted 1 day ago
“none”
Helpful Report
Posted 3 days ago
Thank you for taking the time to share your rating. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We’re here to help and look forward to hearing how we may continue to improve.
Posted 1 day ago
“OK”
Helpful Report
Posted 4 days ago
Thank you for taking the time to share your rating. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We’re here to help and look forward to hearing how we may continue to improve.
Posted 1 day ago
“No tagging guns are available for purchase.”
Helpful Report
Posted 5 days ago
Thank you for your feedback. We apologize for the confusion and frustration. Our tagging guns are available; however, a temporary system glitch caused them to incorrectly appear as unavailable. We appreciate you bringing this to our attention and apologize for the inconvenience. We value your business and appreciate the opportunity to clarify!
Posted 1 day ago
“Pppp”
Helpful Report
Posted 5 days ago
Thank you for your review! Although you didn't leave a comment, we appreciate you taking the time to rate us. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We hope to serve you again in the future!
Posted 1 day ago
“Good”
Helpful Report
Posted 5 days ago
Thank you for taking to share your rating. We would love to learn more about your experience as we are always looking to improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. Thank you for your continued business!
Posted 1 day ago
“IF IT COMES TO THE CORRECT ADDRESS.”
Helpful Report
Posted 5 days ago
“To make this purchase, I was routed to the payment screen three times. First, when I tried to pay with my credit card (a good and active card). Then it routed me to the Pay Pay menu since I have a paypal account. Then after entering all my payment data data once again, rather than sending me to checkout, it routed me to the paypal payment menu once again. Not efficient.”
Helpful Report
Posted 5 days ago
Thank you for taking the time to write your review. We truly apologize for the back and forth your checkout process happened. We will send over your information to our web development team to look into what happened and get a fix into place as quickly as possible. We appreciate you letting us know and hope to serve you again in the future.
Posted 1 day ago
“dfd”
Helpful Report
Posted 6 days ago
Thank you for taking the time to share your rating. We value hearing from all our customers and would love to learn more about your experience so we can address any concerns and improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. We’re here to help and look forward to hearing how we may continue to improve.
Posted 1 day ago
“got stuck on phone number box when trying to check out with credit card. had to use apple pay and didn't want to”
Helpful Report
Posted 6 days ago
“did not have exactly what I wanted.”
Helpful Report
Posted 6 days ago
Thank you for your feedback! We’re sorry to hear that we didn't carry all the items you were needing. We’re always working to expand our selection, and input like yours helps us prioritize what to add next. If you let us know what size you were looking for, we’d be happy to check availability or suggest alternatives. We appreciate you giving us a try!
Posted 1 day ago
“It wouldn't let me link to my Paypal”
Helpful Report
Posted 6 days ago
Thank you for taking the time to write your review. We appreciate you letting us know your concerns regarding the functionality of our website and truly apologize for the inconvenience with paypal not functioning properly. We have forwarded your review to our website development team. Your feedback is essential to improving the overall experience going forward. We hope to serve you again in the future
Posted 6 days ago
Store Supply Warehouse is rated 4.7 based on 9,086 reviews