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Store Supply Warehouse Reviews

4.7 Rating 9,252 Reviews
93 %
of reviewers recommend Store Supply Warehouse
4.7
Based on 9,252 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Store Supply Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
“Just a little trouble at the end”
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Posted 1 month ago
“good”
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Posted 1 month ago
“Shipping expensive”
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Posted 1 month ago
Thanks for your feedback. We know pricing is an important factor for our customers and we do our best to make sure you are getting the highest quality product for the lowest cost available. Your comments have been passed on for review as we continually review our pricing throughout the year to stay competitive in the market. We appreciate your business and hope to serve you again in the future.
Posted 1 month ago
“Called and had all of my questions answered. Thank you!”
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Posted 1 month ago
“FAST”
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Posted 1 month ago
“N/a”
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Posted 1 month ago
“I have no complaints or comments.”
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Posted 1 month ago
“Very o”
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Posted 1 month ago
“Good”
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Posted 1 month ago
“Love the flat rate shipping! Called with a question about our account, spoke with Clare, cleared it up and placed the order. Easy!”
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Posted 1 month ago
“My purchase arrived quickly. Product as described.”
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Posted 1 month ago
“your prices are by far the best of anywhere. Your customer service dept seems to be very responsive. The only downfall i can mention is the shipping. I ordered 11 2 x 6 grid panels. it took 4 or 5 attempts to recieve them all. Everyone was real helpful and they completely refunded all of my shipping cost but i did miss a trade show due to the shipping issue. I shouldve had all 11 early last week and i only had 4. still waiting for the last 1 to arrive”
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Posted 1 month ago
Thank you for taking the time to write your review. We are sorry your experience has been less than ideal on this order and truly apologize that the shipping delays caused you to miss a show. We do see that you have called in and spoken to a member of our management team and received the credit and replacements you mentioned. We appreciate you giving us the opportunity to make things right and hope to serve you again in the future.
Posted 1 month ago
“Easy to use the website!”
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Posted 1 month ago
“Good all”
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Posted 1 month ago
“Found exa tly what was needed”
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Posted 1 month ago
“easy”
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Posted 1 month ago
“Excellent”
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Posted 1 month ago
“Well, I never received my first order, although this company had a photo of my delivery by fedex. I received no emails from the supplier or fedex about order tracking/delivery. Called the supplier, told me they'd send the package out again. I thought they were doing it out of the goodness of their heart, but no, they sent me another order form and are charging we twice for the product and shipping. Will never order from this place again ... not even sure if they're a real company? I'll have to keep checking my credit card statement closely.”
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Posted 1 month ago
Thank you for taking the time to let us know about your delivery issues on your order. We do see you called in a spoke to a representative this morning around 730am and a replacement order was entered at no cost. It looks like the order that was charged was placed online at around 930am. We do not save credit card information internally for customer safety so we would not have been able to recreate an order and charge you without your knowledge. We will go ahead and cancel the 2nd order that was placed and paid for online. A member of our management team will also be reaching out to you. We apologize for the issues, will get it fixed, and hope to serve you again in the future.
Posted 1 month ago
“We have ordered things from Store Supply Warehouse and have been happy with our orders!”
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Posted 1 month ago
“All good”
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Posted 1 month ago
Store Supply Warehouse is rated 4.7 based on 9,252 reviews