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Store Supply Warehouse Reviews

4.7 Rating 9,268 Reviews
93 %
of reviewers recommend Store Supply Warehouse
4.7
Based on 9,268 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 88%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Store Supply Warehouse Reviews
Anonymous
Anonymous  // 01/01/2019
“Thank you for being so speedy in shipping your items-I had my order in about 2days!!!”
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Posted 1 month ago
“Fast and efficient service!”
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Posted 1 month ago
“If we could give Store Supply 10 negative stars we would. Ordered racks for a tent sale. The order was shipped through FedEx. The order was delayed and FedEx skipped us, as per usual. It isn't clear on the website you can request a different shipper. Called customer service - and they made arrangements for us to pick up our racks at the FedEx depot that evening. Additionally, we spoke with the COO - and what we thought was a conversation about how terrible FedEx is in our area and a refund of the shipping costs, in fact was a complete refund of the order and a return to Store Supply. We only found this out after spending over 2 hours at the FedEx depot looking for our racks. Our sale had to be rescheduled and our graphics - with the new dates - reordered. This whole situation cost us a significant amount of time and money. We will NEVER do business with Store Supply again!! From now on - we wil only order through ULine - they use UPS and A Duie Pyle, and are incredibly good at customer service. We advise anyone reading this review to do the same, especially if you are a small business. Don't risk your business with these people.”
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Posted 1 month ago
Thank you for taking the time to share the details of your experience. We sincerely apologize for the frustration, confusion, and disruption this situation caused your business. We understand how significant any delays with shipment can impact your business. The service level provided by FedEx was not only disappointing and frustrating for you, but for us as well and we have taken the steps to address this particular situation with our representative. We value your feedback regarding carrier options and communication, and we will be reviewing this situation internally as well. We’re truly sorry that this experience did not meet the level of service we strive to provide and hope to earn back your business and serve you again in the future.
Posted 1 month ago
“No problems”
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Posted 1 month ago
“Fast shipping easy to deal with”
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Posted 1 month ago
“Store Supply Warehouse is a great company to work with. Items are always shipped out promptly. This is the kind of company I like to support. I have not used the clear acrylic shelf or the wire grid shelves yet but can tell they will suit my needs perfectly. All arrived in perfect condition.”
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Posted 1 month ago
“Easy site to use. Fast shipping. good products.”
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Posted 1 month ago
“Great product. My only complaint is the instructions are not included in the product. I would like to have printed instructions included in the product.”
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Posted 1 month ago
“Whenever I place an order with Store Supply Warehouse, I receive exactly what I ordered and in record time. The quality and price are exceptional. Thank you for your five star service.”
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Posted 1 month ago
“Genrally happy with all purchases with your company!”
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Posted 1 month ago
“Easy to find what I need at a good price!”
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Posted 1 month ago
“Will see”
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Posted 1 month ago
Thank you for taking the time to share your feedback. We value hearing from all our customers and would love to learn more about your experience as we are always looking to improve. Please feel free to reach out to our customer service team at 800.823.8887 or contactus@storesupply.com with any details you’d like to provide. Thank you for your continued business!
Posted 1 month ago
“My first choice to order from”
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Posted 1 month ago
“Fast and easy ordering, as always.”
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Posted 1 month ago
“Easy to navigate the site and order what I needed. Thank you”
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Posted 1 month ago
“I have been ordering by bags from here for over 15 years now! No issues ever with quality or shipping!”
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Posted 1 month ago
“Easy”
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Posted 1 month ago
“Quick and easy to find the item I wanted. Clear description. Ordering was easy.”
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Posted 1 month ago
“Love Store Supply Warehouse! You always have what I need, quick to order and fast for delivery. Thank you!”
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Posted 1 month ago
“Short and sweet”
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Posted 1 month ago
Store Supply Warehouse is rated 4.7 based on 9,268 reviews