“I have no experience with expensive beauty products, but I was pretty satisfied with what I received. I was in the mall park at Arlington with my family, and we stumbled upon this lady explaining to us how the bionic pro iron flat was more efficient and easy. And it was really nice for someone who constantly burned itself with the iron flat. At first we weren’t interested because we weren’t in urgent need of an iron flat, especially from an expensive brand. So she offers us a deal of a bionic pro iron flat for around $200 with another free bionic pro iron flat and a free caffeine burst hair mask. So we thought it didn’t hurt to accept it and try for that price, the price of 3 items for $200 compared to the website that goes up to $600 for only one item. The lady even said you can get a similar one for a cheaper price, which is true. But I guess it is one of those that each business offers different or unique things that different people can find helpful or appealing. I noticed they have custom iron flats with different styles, like the one I have that is a marble white; it is very pretty. ”
“I'm pretty sure this is a SCAM. When I used the brush straightener on my hair it didn't do anything or was as good at the lady did it. It doesn't seem to get hot enough. Also I'm pretty sure it's a SCAM. They reel you in with a "free" sample and then immediately guide you to their chair and start a demonstration however they don't even use the thing they'd sell you. They'll try to throw in a "deal" or something but the brush straightener is something you can buy on Amazon for 40 bucks it's crazy. I wasted 120 bucks all because of my negligence so don't do what I did. They threw in a shampoo and conditioner and said if I bought that they'd give me a $450 hair brush straightener instead FOR FREE?? I don't know about you but how are they making a profit on that? They'd be losing money. So yeah it's a SCAM.”
“Beware buyers. If you don't register your flat iron and save the receipt Straight Ahead will not honor your lifetime warranty. I learned the hard way after my Hybrid Pro Titanium Flat iron stopped working. I wrote to them by email and filled out the warranty exchange and they would not honor their lifetime warranty. I even asked if they could give me a discount. I sent them a picture of my flat iron and offered to ship it back to them so they could see that it didn't work. The replacement is close to $600 and I can't afford that right now. Super disappointed.”
“I recently attended a seminar at my beauty school, and it was truly enriching. The team taught us about advanced hair care and techniques for using tools like the flat iron and blow dryer, going far beyond the basics we learn in class. Purchase their tools and I have to say I am amazed. this knowledge will be invaluable once i graduate, equipping us as professionals with advanced skills not just for styling, but for building a successful career. I’m grateful for the insight and feel more prepared to become a well-rounded professional!”
“I visited Cross Creek Mall in Fayetteville NC today and I was very aggressively approached by a vendor associate named Kat? Black hair, black framed glasses. She basically dragged me to her station. I decided to just be polite and hear her out but when she told me that the product was $390 I politely declined about four times before saying absolutely not. She was in my face and kept shoving the product at me. By the last time I declined she physically pushed me out of the chair. I hoped that I just had a bad experience because of her but it seems like this company is encouraging this kind of behavior. She's lucky I didn't press the issue of her putting her hands on me. That's unacceptable behavior and reflects very poorly on your company.”
“Straight Ahead visited our cosmetology school and provided an outstanding seminar on using their products. The presentation was informative, and the instructors were knowledgeable and approachable. I feel more confident using their tools with my future clients. I highly recommend it!”
“So I didn’t bought my products from the mall I actually got them from a Beauty School that the company came to demonstrate. When I’ve been reading all these reviews, I was shocked, and even though all these people bad experience, those are end users customers that need to be educated how to use straighteners correctly. I have to say that Straight Ahead have a line for consumers and a line to professionals just like L’Oréal professionals and regular L’Oréal, after receiving my tools from the Beauty School I’m going to when I got home and open them. I was amazed. The products are just as promised and even past my expectation I’m using These tools, all my clients in the school and I love it so much”
“Total scam! I used it today and the results was NOTHING like you get when demonstrated. It pulled my hair out. I couldn’t even finish one third of my hair before switching to my other hair straightener. The switch and bait tactical is unreal! Of course on the receipt it’s non refundable- this company needs to be sued!”
“I bought a Straight Ahead flat iron. The woman that sold it to me said you can return it at anytime and it has a lifetime warranty. I brought it home, tried it and it pulled a bunch of my hair out. I tried to return it. I called, emailed, messaged kn the website and they refused to return it. It's junk, it's more harmful than anything. I would not recommend anyone even try this brand hair products. It's a huge waste of money!”
“A girl named Mia at the kiosk in the mall pressured me into buying a hair straightener. She touched me without permission and started straightening my hair. Every time I tried to leave, she kept lowering the price and promising me more benefits to get me to buy it. As soon as I bought it, I felt regret. She never mentioned the no refund policy. Less than five minutes later, I tried to return it, but she said they don’t accept returns at all. Despite it being within five minutes of the purchase, she refused to give me my money back. This is a scam.”
“They sold me a used product and also started putting hair extensions in my hair then tells me 350 for the hair there should be a class action for this very soon spread the word to get heard on Twitter or anywhere”
“I was told I was getting the quantum infrared steam straightener a 500 straightener when I got home I read reviews and how people got bait and switch scam I ran to get mine out of the box and it is a plan straightener. Just like everyone said SCAMMED I’m so disappointed in this company and just like everyone else receipt says no refund no exchange no warranty!! The lady said full refund if not satisfied exchange if anything ever goes wrong and look how good your curls come out from the steam !!!! What steam when got a plan straightener for rip off price🤬 my husband said go have them do your hair with the one you just bought what good would that have done when receipt says NO REFUND no one should ever buy your products”
“Just like everyone is saying. They are not giving you the products they are advertising. Plus the "no refund" on the receipt AFTER you purchase! I am disputing with my credit card company. Hopefully they will stop the transaction.
DO NOT BUY!
***NO STARS***”
“I had exactly the same experience. Advertised under 'Soleil' banner but a completely different product when purchased. I will be contesting this payment with my bank and company. Beware do NOT buy this product.”
