“I loveeee the mask with caffeine boost simply amazing! I stop using conditioner to use that, much better!
I have the flat iron is the funny one printed with kisses, I thought it didn’t work but then I notice I wasn’t using the temperature button so it worked 😂
I have the mermaid waves and I loved it.”
“I bought it for my daughter’s hair and to call it trash is an understatement it didn’t work like in the chair the first time I used it the words came off in her hair I hate there a no return policy I took it back 😒 and was given a new one let’s just say it’s still in the box worst money spent”
“I bought the flat iron in Nashville from a lovely girl Jasmine. I am a hairdresser and I knew what she was saying.i got the serum for free and I like be them I have used them since coming back home and still get the same results. Very happy”
“THIS IS SACM.the people lied to my face saying that if I bought a $60 dollar cream they will give me a $450 dollar heated hair brush for FREE.in reality they gave me a $40 heated hair brush instead which you can buy on Amazon.”
“You know a lot of people on here leaving bad reviews for a good product seem upset that they didn’t know how to use it the same way the sales people did . I bought my wife this flat iron from SA beauty and she actually took the time to learn how to use the tool.”
“I was all but accosted at a keosk in the Nashville mall. Worse than used car salesmen. My own fault…. I bought the bionic pro flat iron. Got home to find no receipt in the bag and I hate this flat iron. Don't but this product.”
“I bought the Pro Glider 2.0 at a kiosk in a mall. The device I brought home doesn't even have the features you see online. No temperature control. Even in the instructions it says set your tool to the desired temperature, but there is no temperature control on this device. Total waste of money.”
“Very bad customer service, the flat iron dose not work properly, the lady who represents the company Natalie works at stapeed Calgary ground alberta Canada claiming she is the manager, very rude, when I bought the product, I've been told that the product has lifevtime warranty but when I asked to change it for me after 2 years ( brand new never used just once) she refused.
Also this lady dose not care about the company reputation because I told her that I am going to write a bad review, she said I do not care.”
“I purchased the Straight Ahead flat iron from Nikol, and I’m genuinely impressed. It heats up quickly, is easy to use, and leaves my hair smooth and shiny without any frizz. When I use it to curl my hair, the curls last for 2–3 days, which is amazing. The quality is excellent — definitely worth the investment. Highly recommend both the product and the service I received from Nikol!”
“We met Mike from Straight Ahead Beauty and he was absolutely awesome! He explained everything in such a clear and friendly way, and really made us feel comfortable with the product. My sister and I bought the treatment and honestly – it’s like magic! We used it at home and the results were incredible – our hair is so soft, smooth, and healthy-looking. Mike gave us amazing service, and the product totally delivered. Highly recommended!”
“I had a deeply upsetting experience at the Straight Ahead Beauty store in Opry Mills Mall. While speaking with the store manager about a hair straightener, I mentioned that although it seemed like a good product, I already owned a quality straightener and didn’t need another. I also explained that I’m visiting from Australia and couldn’t take anything extra home due to limited luggage space.
Despite this, the manager insisted I return my current straightener (a GHD) and proceeded to offer their product, originally priced at $370 USD, for $89 USD. When I declined again, she laughed at me, clapped in my face, and dismissed me in a humiliating manner. Her behavior was incredibly disrespectful and unprofessional, and I left the store in tears.
This experience left a very negative impression of the store and the brand. No customer should ever be treated this way, especially after politely declining a sale.
For this reason, I would never purchase this product.”
“Unfortunately I let this lady in the mall use this straightener on my wig that I told them was fake before proceeding anything. She told me it was fine it was “no heat” my wig would be fine she could make it look better. Yeah she burned my wig off. And the owner won’t replace my wig wants to send me a product that burned my wig. I am bald no hair I used my only wig for self esteem it was an expensive wig. Completely heart broken over my wig.”
“Honestly bought it, brought it home, and the light won't even turn on. Feels cheaper than the one they used. Honestly let down and Im very upset they dont take refunds. This was a gift and it feels like a waste of a lot of money.”
“Horrible straightener from the Deptford mall. They give a demonstration with a much better quality product than the one you actually get home. It is horrible and cheap. Multiple passes through hair and it still does not look how I expect it to. My hair also was not hot to the touch and the one I have gets your hair very hot. This cart should be shut down in the mall lol”
“I bought mine from the deptford mall. It's nothing like the flat iron I bought years ago. I just wanted to try something new but this flat iron is horrible. It does not keep my hair straight and even if a little humidity touches my hair, it's curling up immediately. Unlike my other flat iron which keeps my hair straight after being wet. Would not recommend. I wasted $170. Wish I would have shopped around more.”
