Stuarts London Reviews

4.8 Rating 18,157 Reviews
98 %
of reviewers recommend Stuarts London
4.8
Based on 18,157 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Stuarts London Reviews
Visit Website

Phone:

0203 905 5552

Email:

customerservices@stuartslondon.com

Location:

35-37 Uxbridge Road, Shepherds Bush
London
W12 8LH

Write Your review

Tell us how Stuarts London made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
5
Verified Buyer
great shoes! Fast delivery!
Stuarts London 5 star review on 19th March 2022
Helpful Report
Posted 2 years ago
5
Jan Atienza
Beautifully curated items, super reliable & fast service!
Stuarts London 5 star review on 6th March 2022 Stuarts London 5 star review on 6th March 2022
Helpful Report
Posted 2 years ago
5
Andrew
Excellent quality product, out of the ordinary style. Great service. I will definitely be buying from Stuarts London again.
Stuarts London 5 star review on 5th February 2022
Helpful Report
Posted 2 years ago
5
Bob
Sent item quickly and I was so proud of seeing myself in a white FILA golf roll neck again after 30 years. I love it. !!!!
Stuarts London 5 star review on 3rd February 2022
Helpful Report
Posted 2 years ago
5
Mark Pease
Fantastic service, from purchase to my front door in 10 days down here in Australia šŸ‡¦šŸ‡ŗ definitely will be using Stuartā€™s of London again šŸ’ÆšŸ’ÆšŸ™
Stuarts London 5 star review on 26th January 2022
Helpful Report
Posted 2 years ago
5
Adrian
I've only ordered once and I will certainly do so again, I placed an order on Fri evening and the item was delivered by Mon afternoon, faultless.
Stuarts London 5 star review on 20th January 2022 Stuarts London 5 star review on 20th January 2022
Helpful Report
Posted 2 years ago
5
Verified Buyer
Awesome pair of Lois Jumbo Cords arrived next day & fitted exactly as stated. Highly recommended šŸ˜Ž
Stuarts London 5 star review on 18th December 2021
Helpful Report
Posted 2 years ago
5
C
In my recent search for a G9 Original Harrington Jacket, Dark Red, Size 46, I discovered that Stuarts London featured competitive pricing on the item. Remembrance Day (Veterans Day here in the US) was approaching, so I then inquired about whether Stuarts London offers a military discount on their product line. Emma promptly replied, and she graciously confirmed that such a discount would be available to me in conjunction with my military service. Once I was able to complete the ordering process, I immediately discovered that the item that I ordered was the wrong size, 44 versus the 46 that I intended to purchase. I then sent an email alert to Emma that included my request for her to ensure that the order included the correct size. Emma confirmed the order correction within hours of my request being transmitted to her desk. My order was placed late 18 November, it was processed through London on 19 November, and it was delivered to my door in Alabama, USA, the afternoon of 23 November. I was most pleasantly surprised. The customer service provided by Emma and the members of her team through whom my order was processed is indeed exceptionally noteworthy. As for the merchandise the fit, finish and dark red color of my new G9 are all top-notch and exactly as I had anticipated. As a side note, I was amused to find attached to the zipper tab a printed product data tag that included "PETROL" as the color choice versus the correct Dark Red. I look forward to enjoying my Original Harrington, Dark Red, G9, and I look forward to becoming a regular customer of Stuarts London.
Stuarts London 5 star review on 9th December 2021
Helpful Report
Posted 2 years ago
5
Andrew
Used Stuarts on multiple occasions and never been disappointed. The goods are always 1st class, but I have known the product Iā€™m buying to be fair. Shipped very promptly using DPD which I also rate. All in all first class all around service.
Stuarts London 5 star review on 1st November 2021
Helpful Report
Posted 2 years ago
5
Steve Pelletier
Arrived from the UK to Australia within 5 days....quicker than if I'd ordered them within Australia. Boot sizing can often be a bit tricky but these fit perfectly. Aside from a couple of Italian brands Danner boots are well made great addition
Stuarts London 5 star review on 26th October 2021 Stuarts London 5 star review on 26th October 2021
Helpful Report
Posted 2 years ago
5
Ibrahim
Ordered pair ASTORFLex boots seamless service arrived quickly Excellent service boots are Great !
Stuarts London 5 star review on 22nd October 2021
Helpful Report
Posted 2 years ago
5
Michael
Excellent service from you guys,at Stewarts, unlike some others who managed to loose my parcel,once again thanks šŸ‘
Stuarts London 5 star review on 15th October 2021
Helpful Report
Posted 2 years ago
5
Paul
Highly recommend. Quality shoe at a reasonable price. Great customer service. Fast free delivery and returns. Refund very quick. So good my son bought a pair. I ordered 2 pairs 12 & 11.5 to be safe. The fitting is an F which was perfect for my narrow feet. Iā€™m usually an uk12 these were too long and wide. 11.5 still a little long maybe an 11 would be perfect. However feet get hot so settled for the half size. So comfy and well made Do not need breaking in. bargain at Ā£148. Will be Purchasing more in the future.
Stuarts London 5 star review on 23rd September 2021 Stuarts London 5 star review on 23rd September 2021 Stuarts London 5 star review on 23rd September 2021
Helpful Report
Posted 2 years ago
5
Kay
This shop had just what I wanted. Price was good and ordering was easy. Arrived at my work the next day before me!! Thank you
Stuarts London 5 star review on 31st August 2021
Helpful Report
Posted 2 years ago
5
Stuart
Very,Very Good AKA Stuarts London Is a NAME\Website U Can Trust(!!!!),..... Ordered Saturday Morning & Recieved Tuesday Morning Nice and Early From DPD! Stuarts London Email U to Let U Know When It's Comming The Day Before The Delivery Date, So Your Able to Go Out\Work Round Your Personal Time on that day WITH NO SIGNATURE NEEDED!,.. Anyhow Look Forward to Ordering Again From You!
Stuarts London 5 star review on 23rd August 2021
Helpful Report
Posted 2 years ago
5
Pazi
Arrivato in 20 giorni nonostante il periodo covid e ferie. Complimenti avanti cosƬ. Stuart un negozio di riferimento.
Stuarts London 5 star review on 10th August 2021
Helpful Report
Posted 2 years ago
5
Jiayi
Very good! Beautiful clothes, good price and super fast delivery!!
Stuarts London 5 star review on 9th August 2021 Stuarts London 5 star review on 9th August 2021
Helpful Report
Posted 2 years ago
5
Yoshiyuki Yamashina
Quick nice and trust
Stuarts London 5 star review on 20th June 2021
Helpful Report
Posted 2 years ago
5
Ian
Love my engineer boots. Prompt delivery and great service.
Stuarts London 5 star review on 3rd June 2021
Helpful Report
Posted 2 years ago
5
Hasnain Ali
This was my first order, ordered armani shirt and i got it here in USA next week delivery. Very happy will order more soon.
Stuarts London 5 star review on 29th April 2021
Helpful Report
Posted 3 years ago
5
""
Fantastic service and great product. Impressed with the quality and fit of the boots, they are wildly comfortable and look fantastic.
Stuarts London 5 star review on 22nd April 2021
Helpful Report
Posted 3 years ago
5
Hanna Richardson
How did these great sneakers arrive so quickly from London??? Itā€™s a happy mystery.
Stuarts London 5 star review on 19th April 2021
Helpful Report
Posted 3 years ago
5
Darren
Easy to use app, great quality goods, quick dispatch. All round great experience.
Stuarts London 5 star review on 17th April 2021
Helpful Report
Posted 3 years ago
5
Nicholas
Shoes came when dpd said they were going to deliver the item. I bought a pair of Sanders and Sanders, black, chukka boots priced at Ā£200 with 20percent off on the Easter weekend. Paying Ā£160 in total. Great discount on a luxury item. (I had already bought the brown polo snuff version first.) Item box was in great condition and the shoes were brand new and you could tell they were fresh out of the factory. They fitted very well and are comfortable and stylish. Ordering half a size up with these Sanders were recommended on other reviews. These were correct. Very happy. I will take advantage of their next 20perc off sales. Kind regards Nick, Bradford
Stuarts London 5 star review on 13th April 2021
Helpful Report
Posted 3 years ago
5
Shaun
Superstar bought in sale and 20% discount. Bargain. Just my style. Understated design & off white colour . Class.
Stuarts London 5 star review on 10th April 2021
Helpful Report
Posted 3 years ago
5
""
Eclectic selection of high end clothing and footwear. Had my eye on a pair of Paul Smith grey suede Gerard Chelsea boots for some time and ultimately found them on Stuartā€™s in their sale, at a hugely discounted price. Ordering was easy and delivery in a beautifully packaged box quicker than even advertised. Went back to Stuartā€™s with an eye on their collection of Sanderson belts ...
Stuarts London 5 star review on 2nd April 2021
Helpful Report
Posted 3 years ago
5
Tom Deathe
Excellent service and well priced as I love wallabies as they are difficult to purchase in Australia keep them coming please boys 10/10
Stuarts London 5 star review on 2nd April 2021
Helpful Report
Posted 3 years ago
5
Verified Buyer
Very good quality espadrilles. Fast delivery too. Would be shopping again soon.
Stuarts London 5 star review on 9th March 2021
Helpful Report
Posted 3 years ago
5
Trevor Ramsay
Excellent products and outstanding prices. You've won me šŸ‘
Stuarts London 5 star review on 8th March 2021
Helpful Report
Posted 3 years ago
5
Angela
Bought Armani J21 regular cut Jean's as a 50th birthday present for my brother. He s a fitness fanatic -body builder- these jeans fit him like a glove , perfect size, width & fit. Well packaged, free next day delivery- superb service, brilliant quality. I would definitely use Stuarts, London again, highly recommend to my friends/ family. 1 Exceptionally Happy Brother. X
Stuarts London 5 star review on 4th March 2021 Stuarts London 5 star review on 4th March 2021
Helpful Report
Posted 3 years ago
Stuarts London is rated 4.8 based on 18,157 reviews