Sunmaster Holidays Reviews

2.1 Rating 82 Reviews
28 %
of reviewers recommend Sunmaster Holidays
2.1
Based on 82 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
6 - 12 Hours
Visit Website

Write Your review

Tell us how Sunmaster Holidays made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Sunmaster Holidays 1 star review on 7th September 2022
Anonymous
Sunmaster Holidays 1 star review on 7th September 2022
Anonymous
Sunmaster Holidays 1 star review on 13th June 2020
Anonymous
Sunmaster Holidays 1 star review on 13th June 2020
Anonymous
Sunmaster Holidays 1 star review on 13th June 2020
Anonymous
Sunmaster Holidays 1 star review on 13th June 2020
Anonymous
Sunmaster Holidays 1 star review on 13th June 2020
Anonymous
1
Anonymous
Anonymous  // 01/01/2019
Never had a bad deal. Booked loads holidays with sunmaster. Never had any problems. 🙂🙂
Helpful Report
Posted 1 year ago
I've used Sunmaster at least a couple of times now & they have been superb for me. Easy to deal with booking online, then when confirming booking over the phone, every detail was explained clearly & precisely. I would definitely recommend Sunmaster to anyone. Thank You for organising Holiday.
Helpful Report
Posted 2 years ago
sunmaster booked a few times easy to deal with very helpful if you have any problems will be booking again soon thanks
Helpful Report
Posted 2 years ago
Iv booked a few holidays with sunmaster. Always very friendly. Explained what I needed to do post covid. Eg Spanish locator form. Whe I got sent my documents my transfer voucher was missing the return voucher so I emailed them and within 30 minutes I had an email back with new voucher. Very helpful company
Helpful Report
Posted 2 years ago
Really easy process and Ik was able to call if I had any further questions. It wasn’t a haste at all and the staff was really friendly.
Helpful Report
Posted 2 years ago
Never had a problem with sun master, I've been on many holidays over the years and always had an excellent service , always had good value for money
Helpful Report
Posted 2 years ago
Been having holidays with Sunmaster for years always excellent service and prices.Book 2 holidays this year cancelled due to coronavirus.Had no problem getting full refunds.Waiting for when it's safe again would definitely use Sunmaster 5*+😎👍
Helpful Report
Posted 3 years ago
I couldn't have asked for better communication when it came to dealing with sunmaster. I got a refund due to the current covid circumstances and kept me up to date with all progress. Very reassuring in such a hard time. Will certainly book again with them in the future xx
Helpful Report
Posted 3 years ago
very impressed we booked our holiday while sunmasters offices were under water with the floods , we travelled on the first flight out of birmingham after the Calima sandstorm, and landed in tenerife to find the island had been hit with the corona virus... nothing phased us or spoilt the holiday . perfect service . thank you.
Helpful Report
Posted 4 years ago
Used Sunmaster four times been brilliant every time and beat everyone on price 😁
Helpful Report
Posted 4 years ago
Very efficient, reminders when balances are due , all documents available to print off, booked without this company twice would definitely recommend.
Helpful Report
Posted 4 years ago
An excellent holiday experience with sunmaster, from booking , flights and accommodation throughly enjoyed every minute 👍
Helpful Report
Posted 4 years ago
Didnt have any problems with sunmasters and they where cheaper than any other tourist company.
Helpful Report
Posted 4 years ago
I got my all inclusive holiday from Sunmaster and they were cheaper than anywhere else. Everything went smoothly and I give them 5 stars - top class service! Will book with them again.
Helpful Report
Posted 4 years ago
I booked holiday to Santorini with Sunmaster 3 star hotel with swimming pool.When we arrived to the hotel we find out there was not swimming pool as it show on the web site.I call Sunmaster spoke to Anna extremely helpful and next day we were upgraded to 5 star beautiful hotel with2 swimming pools.She was very professional,great communicating skills and kept updating us through the day.We can't be more grateful, she made our holiday very enjoyable. Anna is a star of your team,Keep carry on good work.
Helpful Report
Posted 4 years ago
I’ve just got back from a sunmaster holiday. It went so smoothly from start to finish. I couldn’t get my 1st choice hotel so the guy on the phone suggested the one I stayed in. Absolutely fantastic! Much better than the one I initially wanted to stay in. No complaints here great company and always very helpful when I rang. Using them again in September. 10/10
Helpful Report
Posted 4 years ago
Went on AL Holiday using Sunmaster twice. Once to Egypt, once to Turkey. Both times all was great, no problems whatsoever! We’re party of four (2 adults and 3yo twins), and we really appreciate the fact that Sunmaster don’t charge for kids stay(only for the flights obviously), that really makes a difference. All in all we’ll use them again this year! Highly recommend Sunmaster to all families out there!
Helpful Report
Posted 5 years ago
2nd year in a row booking with this company everything ran smoothly
Helpful Report
Posted 6 years ago
Sunmaster Holidays is rated 2.1 based on 82 reviews