Supanet Reviews

Name: Supanet
Address: Time Technology Park, Time Technology Park, Burnley
Rating: 4.44

4.4 Rating 624 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

Questions

Metrics

4.4

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

Write Your review

Tell us how Supanet made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service”

Helpful Report

Posted 7 years ago

“I got a rebate. Not at the first time of asking but at the second. Generally I find supanet at best difficult. To start with I was supplied with faulty equipment which was replaced with faulty equipment so by the time I did get the correct stuff I was already fed up with Supanet. I then tried to invoke the cooling off period to cancel but was told I could not as time had run out. How the hell do you run out of time when the service you have been paying for for two weeks is unavailable? I like the "spirit" of agreements, it seems that Supanet love the letter and I think perhaps they have written their codes to just about fit inside the legal requirements.”

Helpful Report

Posted 7 years ago

“by offering me a cheaper , deal i have been with you many years ,and alwas have good service f blacker”

Helpful Report

Posted 7 years ago

“Ibrahim excellent service”

Helpful Report

Posted 7 years ago

“Excellent service & Alexa was very helpful”

Helpful Report

Posted 7 years ago

“Abby made us happy, quickly!”

Helpful Report

Posted 7 years ago

“Abrahim very helpful. Resolved my speed issues. Very happy with the service provided.”

Helpful Report

Posted 7 years ago

“Ibrahim did a very good job for me. Full marks.”

Helpful Report

Posted 7 years ago

Hello Pam Thank you for your five star review and your feedback on how helpful Ibrahim was. Your feedback helps us continually improve the levels of support we offer. Many thanks Supanet Customer Services

Posted 7 years ago

“My Live Chat call was answered promptly by Abby. She investigated my account and saw that the issue had been reported last week and an order raised. She has re raised the order and told me it should be fixed in 24 hours”

Helpful Report

Posted 7 years ago

Hello Alan Thank you for your kind review and comments, I'll be sure they are passed on to Abby so she knows her efforts were appreciated. Please don't hesitate to contact us again if we can be of any help. Many thanks Supanet Customer Services

Posted 7 years ago

“prompt and efficient response to my query”

Helpful Report

Posted 7 years ago

“Abby got me up and running after my move to a new house. Thanks Abby!”

Helpful Report

Posted 7 years ago

“Moved my line to a new house”

Helpful Report

Posted 7 years ago

“Very prompt and efficient service”

Helpful Report

Posted 7 years ago

“Abby was great thanks. Only took a few minutes. I had already checked for viruses.”

Helpful Report

Posted 7 years ago

“Had a live chat with Alexa who was very polite and accommadating”

Helpful Report

Posted 7 years ago

“ibrahim resolve my issue”

Helpful Report

Posted 7 years ago

“I was dealt with by Abby who I found to be very helpful and efficient”

Helpful Report

Posted 7 years ago

“Allowed me back to access my email account”

Helpful Report

Posted 7 years ago

“Abby solved my problem straight away. She was friendly and very efficient. she was also patient and didnt mind waiting while I blundered through !!”

Helpful Report

Posted 7 years ago

“ibraham sorted issues very quickly great service”

Helpful Report

Posted 7 years ago

Supanet is rated 4.4 based on 624 reviews