Supanet Reviews

Name: Supanet
Address: Time Technology Park, Time Technology Park, Burnley
Rating: 4.44

4.4 Rating 624 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

Questions

Metrics

4.4

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

Write Your review

Tell us how Supanet made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My query was dealt with quickly and efficiently”

Helpful Report

Posted 8 years ago

Hello Thank you for your review, we're here to help so please don't hesitate to contact us again should you need. Many thanks Supanet Customer Services

Posted 8 years ago

“very good very helpful”

Helpful Report

Posted 8 years ago

“Very quick and helpful”

Helpful Report

Posted 8 years ago

“Very Helpful Could not ask for any better”

Helpful Report

Posted 8 years ago

“Quick service, and explained what the problem was”

Helpful Report

Posted 8 years ago

Many thanks for your kind comments, please don't hesitate to contact us again if we can be of any further help. Supanet Customer Services

Posted 8 years ago

“My worries and doubts were greatly helped when Marco - one of your team - spoke to me . He was a tremendous help. BG”

Helpful Report

Posted 8 years ago

Hello Brian Thank you for your kind comments and your feedback on the help you received today. Please don't hesitate to contact us again if we can be of any further assistance. Supanet Customer Services

Posted 8 years ago

“Cain dealt with my problem very quickly and efficiently, and advised me of action I could take to avoid the problem in the future.”

Helpful Report

Posted 8 years ago

Hello William Thank you for taking the time to leave Supanet a review and for your kind comments on the help that Cain offered, I'll make sure he is made aware that his efforts were appreciated. Many thanks Supanet Customer Services

Posted 8 years ago

“Query answered efficiently with online chat - pleased you have introduced this service as waiting on the phone is sometimes a lengthy affair”

Helpful Report

Posted 8 years ago

Hello Thank you for your kind review and comments. Please be assured we're continually working to reduce any wait times as best we can. At busy times of the day our live chat can often be the quickest way to contact us. Many thanks Supanet Customer Services

Posted 8 years ago

“A really fast online help line. I've used it twice recently- Marco both times. He's really helpful and efficient.”

Helpful Report

Posted 8 years ago

Hello Ian Thank you for your kind review of Supanet and the help you've received recently. I'll be sure to pass your comments on to Marco. Thanks again, Supanet Customer Services

Posted 8 years ago

“Answered my queries quickly”

Helpful Report

Posted 8 years ago

Thank you for your feedback, I'll ensure the agent that assisted you is made aware their help was appreciated. Supanet Customer Services

Posted 8 years ago

“Marco very helpful in trying to diagnose issues with internet access.”

Helpful Report

Posted 8 years ago

Hello Paul Thanks for your review of Supanet and the feedback on Marco's help especially. Please don't hesitate to contact us again if we can be of any further assistance. Supanet Customer Services

Posted 8 years ago

“Great response even on a bank holiday 😆”

Helpful Report

Posted 8 years ago

“Very quick to answer using online chat and good results”

Helpful Report

Posted 8 years ago

Thank you for your kind review, please don't hesitate to contact us again if we can be of any help. Supanet Customer Services

Posted 8 years ago

“My request for Live Chat was answered very quickly and Marco was excellent in keeping me up to date with what was happening. His understanding of the problem was first rate and he was considerate of my lack of knowledge. He has provided a full clarification of what I need to do and will send me a copy of the actions required.”

Helpful Report

Posted 8 years ago

Thank you for your kind feedback, I'll ensure Marco is made aware his efforts were appreciated. Please don't hesitate to contact us again if we can be of help. Supanet Customer Services

Posted 8 years ago

“reduced my bill a little bit”

Helpful Report

Posted 8 years ago

“Because I had a live chat with Marco . I was concerned about the news that my Broadband price is going up ! Gladly Marco was a great help.”

Helpful Report

Posted 8 years ago

“the man responded very quickly to my question”

Helpful Report

Posted 8 years ago

“The live chat service was very good and Marco answered all my enquiries thoroughly and helpfully. This was the first time i'd used a live chat service on any occasion and found it a very useful tool. Thanks!”

Helpful Report

Posted 8 years ago

“You have changed my phone line and broadband on the same day. Excellent service.”

Helpful Report

Posted 8 years ago

“You were able to answer my questions fully.”

Helpful Report

Posted 8 years ago

Supanet is rated 4.4 based on 624 reviews