Supanet Reviews

Name: Supanet
Address: Time Technology Park, Time Technology Park, Burnley
Rating: 4.44

4.4 Rating 624 Reviews

87 %

of reviewers recommend Supanet

Company Reviews

Questions

Metrics

4.4

Based on 624 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

07870162472

Email:

gary.holden@tpad.com

Location:

Time Technology Park,
Time Technology Park
Burnley
BB127TW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“you helped me when I am not a customer and a repair service QUE PCs if you need me to go to customers to fix computer problems please contact me on 01209 614 720 do not use my data for other uses like selling as T/C apply but yes great help and quick”

Helpful Report

Posted 8 years ago

“after spending huge amount on phone calls trying to get through to technical support live chat solved problem in minutes thankyou”

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Posted 8 years ago

“Resolved my probelm very quickly”

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Posted 8 years ago

“Very quick response, simple to understand”

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Posted 8 years ago

“marco was patient and understanding. A credit to supanet. Sorted my issue. Thanks.”

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Posted 8 years ago

Many thanks for your feedback, I'll be sure Marco knows of your kind review. Supanet Customer Services

Posted 8 years ago

“Nice customer service. Quick response. Although waiting for an issue to be resolved everyone I have spoken to has been knowledgable and professional. Especially Marco and Matt!”

Helpful Report

Posted 8 years ago

Hello Nina Thank you for your lovely Supanet review, we're always happy to help! I'll make sure that both Marco & Matt know their help has been appreciated too. Please don't hesitate to contact us again if we can be of any further assistance. Many thanks Suapnet Custeomr Services

Posted 8 years ago

“promising to ask for it to be sorted by Robert”

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Posted 8 years ago

Hello thank you for your 5* review, I've checked your account and everything seems to be in order. Please don't hesitate to contact us again if we can be of any help in the future. Supanet Customer Services

Posted 8 years ago

“Quick and helpful response which got my problem resolved”

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Posted 8 years ago

Hello Barry Thank you for contacting us and for your kind feedback. Please don't hesitate to contact us again if we can be of further assistance. Supanet Customer Services

Posted 8 years ago

“Marco was verry helpful today and he make me understand regarding the broadband”

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Posted 8 years ago

Thank you for contacting us today and for your kind comments, I'll make sure these are passed on to all that helped. Many thanks Supanet Customer Services

Posted 8 years ago

“Very friendly and helpful, always quick to respond. I find Supachat much quicker than being put on hold if calling the phone number. Thank you”

Helpful Report

Posted 8 years ago

Hello Khen Thank you for your feedback it is much appreciated, please don't hesitate to contact us again if we can be of any further assistance. Many thanks Supanet Customer Services

Posted 8 years ago

“Fixed my issue as best he could in a friendly manner”

Helpful Report

Posted 8 years ago

Hello Mandy Thank you for your feedback, I'll be sure this is passed on to the person that dealt with your enquiry today. Please don't hesitate to contact us again if we can be of any more help. Supanet Customer Services

Posted 8 years ago

“was having trouble accessing my billing account. was quickly and efficiently sorted through online chat with marco. many thanks”

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Posted 8 years ago

“re activated my email”

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Posted 8 years ago

“A technical adviser sorted out my problem online”

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Posted 8 years ago

“Very prompt, helpful live chat service.”

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Posted 8 years ago

“The agent was extremely friendly and although we were on Live Chat, that came across in the way he dealt with me.”

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Posted 8 years ago

“Quick and efficient response by Conner”

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Posted 8 years ago

“They made me happy because once I found out why I couldn't receive emails (Because supanet stopped someone hacking my account) I was pleased that they stopped this at source and once I contacted Marco he was able to help me sort out how to change my password and was able to receive emails once more. I am very impressed with the service in this instance and thank Marco for being very polite and professional.”

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Posted 8 years ago

“Very efficient.”

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Posted 8 years ago

“Marco was very helpful and quickly understood my issue.”

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Posted 8 years ago

Hello Anne Thank you for your lovely comments, I'll be sure they are passed on to Marco. Please don't hesitate to contact us again if we can be of any further help. Supanet Customer Services

Posted 8 years ago

Supanet is rated 4.4 based on 624 reviews