Superdry Reviews

3.3 Rating 253 Reviews

58 %

of reviewers recommend Superdry

3.3

Based on 253 reviews

Customer Service
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About Superdry:

SuperGroup is a distinctive branded UK fashion retailer offering quality detailed clothing and accessories. It operates a multi-channel business through a combination of Superdry and Cult standalone stores, and Superdry concessions.

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Email:

care@superdry.com

How do I contact Superdry?

Helpful Report

(1 week ago)

You can contact Superdry by Email.

Helpful Report

(1 week ago)

40.00%

Industry Average

“ I went to Superdry store in Heathrow Terminal 3 today 21/04/2025 in the evening and bought a shirt. The lady that served us was Sofia Her customer service skills were unsatisfactory. She is rude, didnt even smiled at me and despite me saying thank you no acknowledgement so far. This is not belittling her but at least she would improved her customer skills. An honest feedback from us. ”

- RM M

“ A horrible experience, avoid for the sake of a cheap coat. Most people are used to 30 days and they know this so set a deliberately (but of course JUST legal) returns policy of 14 days. In short they are no better than thieves with this. Surprise surprise is no customer service number and surprise surprise they do not tell you this on the receipt. Avoid all this hassle for the sake of an average, cheap piece of clothing. ”

- Anonymous

“ The online customer service was completely ridiculous. ”

- Anonymous

Superdry Reviews

About Superdry:

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Customer Service - Bad