Superdry Reviews

3.4 Rating 252 Reviews

59 %

of reviewers recommend Superdry

3.4

Based on 252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5

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About Superdry:

SuperGroup is a distinctive branded UK fashion retailer offering quality detailed clothing and accessories. It operates a multi-channel business through a combination of Superdry and Cult standalone stores, and Superdry concessions.

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Email:

care@superdry.com

How do I contact Superdry?

Helpful Report

(1 month ago)

You can contact Superdry by Email, Telephone and Live Chat.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ A horrible experience, avoid for the sake of a cheap coat. Most people are used to 30 days and they know this so set a deliberately (but of course JUST legal) returns policy of 14 days. In short they are no better than thieves with this. Surprise surprise is no customer service number and surprise surprise they do not tell you this on the receipt. Avoid all this hassle for the sake of an average, cheap piece of clothing. ”

- Anonymous

“ The online customer service was completely ridiculous. ”

- Anonymous

“ Poor customer service. ”

- Very Disappointed

Superdry Reviews

About Superdry:

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Customer Service - Bad