Superfooduk Reviews

Name: Superfooduk
Address: 148 Great North Road, 148 Great North Road, Hatfield
Rating: 4.33

4.3 Rating 1,533 Reviews

84 %

of reviewers recommend Superfooduk

4.3

Based on 1,533 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

01707260233

Email:

parit@superfooduk.com

Location:

148 Great North Road,
148 Great North Road
Hatfield
AL95JN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time buyer from this company. The product I ordered was despatched within four days and received in Australia yesterday. Amazing service and was impressed with the t emails sent informing me of despatch and delivery times. I will definitely use your company again. Elizabeth Kirkpatrick Melbourne Australia”

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Posted 10 years ago

“Good prices an very prompt service as always. I'll be back!”

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Posted 10 years ago

“This is the first time that i have used this website as I vote with my feet against Amazons poor record at paying tax. The good came in reasonable time but I have been spoiled by the communications from other sites with more information on receipt of goods, delivery schedule etc which is reassuring. I would use them again as I like the free delivery.”

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Posted 10 years ago

“Good service & speedy delivery. Products arrived well packaged”

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Posted 10 years ago

“Excellent service”

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Posted 10 years ago

“Have been ordering the Goji berry juice from yourselves for the last few years and recently noticed i have been receiving old batches and the taste has changed. my last order i ordered 3 bottles and 2 of them were out of date this is not acceptable”

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Posted 10 years ago

“EXCELLENT SERVICE AS ALWAYS. WILL CONTINUE TO USE.”

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Posted 10 years ago

“I have no complaints with Superfood's price or quality; however, I do have an issue with your delivery proceedures. i have requested goods be delivered to a different address from my own. Superfoods failed to do this and have not responded to my emails. I have 180 vitamin c tablets on my shelf with another 180 on the way because your system defaults to the log in address rather than the requested delivery address. Please sort this out and send my order to the address requested on my orders and in the three emails.”

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Posted 10 years ago

Hello, We have taken a quick look into this and it looks like we dispatched your order on the same day by Hermes. Please note, your order has been sent to the correct delivery address and the tracking record shows that it was delivered on the 6th. We are extremely sorry to hear that your emails could not reach our customer service Inbox. Should you have any questions regarding this order, please do not hesitate to email or call us for further information. We apologize for the inconvenience caused. Kind Regards, Superfooduk.com

Posted 10 years ago

“Excellent service. All deliveries prompt and reliable. Only had one problem in the last few years and it was dealt with very satisfactorily.”

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Posted 10 years ago

“The order worked very well, will use you again.”

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Posted 10 years ago

“Arrived as expected, good price and well packaged”

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Posted 10 years ago

“The ordering process was fine, I then received a dispatch confirmation early Wednesday afternoon, yet Royal Mail did not take possession of the parcel until the Friday afternoon! The received goods were all fine and I shall order in future if the prices remain competitive.”

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Posted 10 years ago

“This website was found to be a lot cheaper than others. Goods turned up on time. All good.”

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Posted 10 years ago

“Web site is easy to use, and orders easy to place. Orders are dispatched promptly and are well packaged. For the few products I order, price is very competitive. Happy to recommend.”

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Posted 10 years ago

“I STILL haven't received my order any you send me a message wanting a review- seriously?!?!? Maybe worry more about getting your customers their orders!”

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Posted 10 years ago

We have taken a quick look into this and we have a record of your parcel being delivered on 2016-04-02. We apologize for the inconvenience . Kind regards Superfooduk.com

Posted 10 years ago

“After waiting 4 weeks for the order to arrive, I have asked for reimbursement 3 times. Now 6 weeks have passed, I dont have the goods and the money has not come back. My last e-mail was also not anwered within 5 days. I cannot recommend this company.”

Helpful Report

Posted 10 years ago

Hello, We are sorry to hear of the problems you have had with delivery. We have taken a quick look into this and it looks like we dispatched your order within two days DHL. However, courier was unable to deliver your goods and parcel is on the way back to us. Therefore, the full refund has been issued. Should you have any questions regarding this order, please do not hesitate to email us for further information. Again, we apologize for the inconvenience and delay caused. Kind Regards, Superfooduk.com

Posted 10 years ago

“fast delivery and does what it says on the box”

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Posted 10 years ago

“Very good! Fast delivery good service”

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Posted 10 years ago

“The website and order process was easy and delivery was fairly prompt even though it was over a bank holiday weekend. I haven't used my flour or pasta yet so can't review those but I'll definitely be looking to this site for future produce.”

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Posted 10 years ago

“great prices, good range of products”

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Posted 10 years ago

Superfooduk is rated 4.3 based on 1,533 reviews