Dear Lorraine,Thank you so much for your wonderful 5-star rating of SuperPharmacyPlus! We truly appreciate your support and feedback.
We are thrilled to hear that you had a great experience with our online service and delivery. Providing a hassle-free and efficient service is always our top priority.
Once again, thank you for choosing SuperPharmacyPlus. We look forward to serving you again in the future!
Thank you so much for taking the time to leave us a 4-star rating and for your wonderful feedback on SuperPharmacyPlus. We truly appreciate your support.
We are thrilled to hear that you loved our free postage for orders over $100. At SuperPharmacyPlus, we strive to provide the best value and convenience to our customers. It is great to know that our prompt delivery met your expectations.
Your satisfaction is our top priority, and we will continue to work hard to ensure that your shopping experience with us remains exceptional. Thank you once again for choosing SuperPharmacyPlus.
Thank you so much for your amazing 5-star rating of SuperPharmacyPlus! We truly appreciate your kind words and are thrilled to hear that you found our prices competitive and were impressed with our speedy delivery. It's fantastic to know that you would definitely recommend our products. We look forward to serving you again in the future!
Dear Helen, Thank you so much for your fantastic 5-star rating of SuperPharmacyPlus! We truly appreciate your feedback and are delighted to hear that you found us to be a good company to deal with. We pride ourselves on providing an exceptional ordering experience, and we're glad to know it was easy for you to place your order.
Moreover, we want to express our gratitude for highlighting that our orders arrive on time and promptly. Ensuring timely delivery is one of our top priorities, and your positive experience is confirmation that our efforts are paying off.
Once again, thank you for your support and for choosing SuperPharmacyPlus. If you have any further questions or need assistance with anything, please don't hesitate to reach out. We look forward to serving you again!
Dear Jenny, Thank you so much for your 5-star rating and feedback on SuperPharmacyPlus! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. It's wonderful to know that you found our purchasing process easy and that the delivery was prompt. We strive to provide excellent service to all our customers, and your satisfaction means the world to us.
Thank you so much for your fantastic 5-star rating of SuperPharmacyPlus! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us.
We're delighted that you found our prices, products, and communication to be great. Delivering your order swiftly to New Zealand is always our priority, and we're glad we could meet your expectations.
Your kind words and feedback mean a lot to us. We're absolutely thrilled that we were able to provide you with the service you were looking for.
Once again, thank you for choosing SuperPharmacyPlus. We look forward to serving you again in the future!
“I chose to order from SuperPharmacyPlus due to their competitive pricing and seemingly fast shipping times. Unfortunately, I received the wrong order, which was particularly disappointing as my purchase was time-sensitive. Instead of immediately correcting their mistake, I was required to return the incorrect item through their returns portal, as if the error was on my part. This was frustrating, as the mix-up occurred in their warehouse. The customer service experience was unsatisfactory, and I ultimately had to purchase the product from another source due to the urgency of my need.”
Dear Poppy,
Thank you for taking the time to share your experience with us. We're truly sorry to hear about the mix-up with your order and the frustration it caused, especially given the time-sensitive nature of your purchase.
We understand how disappointing it can be when things don't go as planned, and we apologise for any inconvenience our returns process may have caused. Your feedback regarding our customer service is valued, and we will certainly address this internally to ensure we improve our processes moving forward.
We're committed to providing better service, and we hope to have the opportunity to serve you more effectively in the future. Thank you again for your feedback.
Kind regards,
The SuperPharmacyPlus Team
Dear Frances,Thank you for your fantastic 5-star rating of SuperPharmacyPlus! We are thrilled to hear that you were satisfied with our service. Providing quick service and making it easy to order online is our top priority, so we're delighted that it met your expectations.
If you have any further needs or questions, please don't hesitate to reach out. We look forward to serving you again in the future!
“Bought 6 bottles of tablets. After a few days I received notification that they had only 3 bottles available and they no longer supply this. I informed them to send the 3 but this changed to having only 2 in stock. After the long wait, the items were out of date. Staff are rude.”
Hi there,
Thank you for sharing your experience with us. We sincerely apologise for the issues you encountered with your order. It’s disappointing to hear about the stock discrepancies and any rudeness from our staff, as that is not the level of service we strive to provide.
We understand how frustrating it can be when orders do not meet expectations and when communication from our team falls short. Your feedback is invaluable, and we will make sure to address these concerns with our team.
We appreciate your patience and hope you will consider giving us another chance in the future.
Warm regards,
The SuperPharmacyPlus Team
“I use the B3 products - Insolar. I’ve made my own moisturizer for at least 3 decades maybe 4. Although I wanted the B3 ingredient I was apprehensive about using the actual moisturizer. However I’ve found the reaction with my skin is very positive.
I do agree with another reviewer who complained about the pump ceasing to work with a third of the cream remaining. It’s time consuming and awkward removing the cream from the jar and it’s far too much volume to waste.”
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