“Bought 6 bottles of tablets. After a few days I received notification that they had only 3 bottles available and they no longer supply this. I informed them to send the 3 but this changed to having only 2 in stock. After the long wait, the items were out of date. Staff are rude.”
Hi there,
Thank you for sharing your experience with us. We sincerely apologise for the issues you encountered with your order. It’s disappointing to hear about the stock discrepancies and any rudeness from our staff, as that is not the level of service we strive to provide.
We understand how frustrating it can be when orders do not meet expectations and when communication from our team falls short. Your feedback is invaluable, and we will make sure to address these concerns with our team.
We appreciate your patience and hope you will consider giving us another chance in the future.
Warm regards,
The SuperPharmacyPlus Team
Hi Liz,
It appears that this order was placed over the weekend and that Click and Collect via the online website is only processed Monday to Friday. It appears that it was made available Monday morning. We apologise if this wasn't clearly communicated at the checkout.
Kind Regards
English