Hi Nigel,
Thank you for taking the time to share your experience with us. We sincerely apologise for the delay in your order arriving, as we understand how frustrating it can be to wait longer than expected.
At SuperPharmacyPlus, we are committed to providing timely service and appreciate your feedback, which helps us improve. If there’s anything further we can do to assist you, please don’t hesitate to reach out.
We hope to serve you better in the future.
Best regards,
The SuperPharmacyPlus Team
Hi Rosalie,
Thank you for your review and for highlighting both the product quality and pricing. We appreciate your feedback on the delivery speed as well.
We understand that slow delivery can be frustrating, and please know that we are continually working to improve our logistics to serve you better. Your satisfaction is important to us, and your input helps guide our efforts.
Thank you for choosing SuperPharmacyPlus, and we hope to provide you with a quicker delivery experience next time.
Best regards,
The SuperPharmacyPlus Team
“Nice pricing, though product is meant to be kept cool, even when being mailed out. I'm not sure a foil paperbag suffices, particularly for the price of the product. I expected better wrapping. Not sure of the efficacy of the product now.”
Hi,
We are sorry to hear that you had a poor experience. It looks like we have recommended Express Postage for this particular product. The product is still fine to be out of the fridge for