Superprof Reviews

"Title: Extremely Disappointing Experience - Do Not Recommend\r\n\r\nI recently had an unfortunate encounter with a tutor named Jeelani, and I feel compelled to share my experience to alert others and hopefully prevent them from going through the same ordeal.\r\n\r\nUpon accessing the provided link to meet Jeelani, I was redirected to a company called Wiingy. To my surprise, they offered to complete an assignment on my behalf, specifying a completion date of 19th October 2023, and charging a hefty fee of $266 Australian dollars for their services. Trusting in their promises, I proceeded to make the payment via my Westpac Bank MasterCard.\r\n\r\nRegrettably, Wiingy failed to uphold their end of the bargain. The assignment I had entrusted to them was not delivered, and all attempts to contact them via WhatsApp for clarification and assistance were met with silence. It became increasingly clear that they had no intention of fulfilling their commitment. They were unable to provide me with a tutor or any form of assistance, leaving me in a state of significant financial loss and frustration.\r\n\r\nTo my disbelief, when I inquired with Jeelani about her connection to Wiingy, she confirmed that she is related to the company. This revelation has led me to strongly suspect that there is an unsettling connection between Jeelani and Wiingy.\r\n\r\nIn light of this experience, I can only express my deep disappointment and frustration. It is my sincere hope that others can be spared from similar misfortune by avoiding Jeelani and any association with Wiingy. I believe, based on my experience, that Jeelani and Wiingy are not to be trusted and may indeed be operating with questionable intentions.\r\n\r\nIn conclusion, I implore anyone considering Jeelani's services or encountering similar circumstances to exercise extreme caution and avoid any dealings with this individual or entities related to them. My experience has been disheartening and financially damaging, and I would not wish it upon anyone else.\r\n\r\nIn summary: Do not trust Jeelani or Wiingy. My recommendation is to stay far away from them and seek legitimate and reputable alternatives for your educational needs."

"Reported to ACCC for deducting over $400 for tutoring sessions never performed \r\nABN has expired and no longer registered for GST\r\nmany fake tutor profiles , Laura is. Profile by someone who works for the business\r\nFRAUDULENT BUSINESS"

"Getting messages at 11pm with seemingly no way to remove my details or block them. Disgraceful. Glad I never entered my bank details. Glad I never will."

"I also found registration process rather confusing and subscription got automatically. I started my dispute via my bank and they sent me email explaining that they wont reply till this case going to be closed. Additionally they sent me screenshot... but as I say Karma always is back! WACH OUT PEOPLE SUPERPROFF ITS A SCAM!!"

"AVOID** Fraudulent website\r\n\r\nThis is an automated website with no customer service. I was misled by an advert for lessons that advertised as face to face but was only online. Not what I asked for.\r\n\r\nWhen I tried to cancel the subscription the money was still taken from my credit card and despite numerous emails there was no response.\r\n\r\nAVOID\r\n\r\nUpdate - 10th November.\r\n\r\nDespite the reply from Superprof on my TrustPilot review no one ever responds to the hello@superprof email. Contacted my credit card company to reclaim the money that was taken. In addition to this i've reported them to the ICO for failure to comply with GDPR. This company are not legitimate so i'd recommend reporting them"

"Just be aware your charged 50$ for a monthly subscription. The way they have it set up makes it very unlear what your sinin up for"

"I paid $39.00 upfront for a tutor but none of them were available! Then they refused to refund my money per their \"agreement\"!\r\nNow I have to spend my time and energy disputing the charge on my credit card!"