“Ordered goods on 24 Feb, received the email that they'd received my order. Despite website promise of rapid despatch on 48 hour tracked, nothing received by 5th March. Have tried contacting them though their website twice in the last 3 days, no response, now taken up issue with Paypal, through whom I made the purchase.”
“Received 2 items I ordered but one is not suitable so need to return. Despite the reassurance of 100 days to return items, no one will respond to my messages sent, requesting a returns form, 3 so far!! No contact phone number. Would not recommend. Very poor.”
“Great value for money handy to have a strap for the paddles. The 2 bags I've tested in the sea I submerged them under the water they float back up and stay 100% dry inside.”
“I found the website to be well presented and easy to use. The item I ordered was delivered in excellent condition and promptly. I item price was good. I would recommend Survival Duck and use this company again in the future.”
