Sussex Promotions Ltd Reviews

Name: Sussex Promotions Ltd
Address: Snelsins Road, Snelsins Road, Cleckheaton
Rating: 4.90

4.9 Rating 403 Reviews

98 %

of reviewers recommend Sussex Promotions Ltd

Company Reviews

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Metrics

4.9

Based on 403 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 493618

Email:

andrew@spromo.co.uk

Location:

Snelsins Road,
Snelsins Road
Cleckheaton
BD19 3UE

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Sussex Promotions Ltd 5 star review on 25th March 2022

Imogen Bird

Sussex Promotions Ltd 5 star review on 12th March 2021

Mike Manaley

Sussex Promotions Ltd 5 star review on 12th February 2021

Victoria Vasiliauskaite

Sussex Promotions Ltd 5 star review on 7th July 2016

Gatwick Diamond Business

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dan Muddle is a delight to deal with. I always get a fast response which is always straightforward and to the point.”

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Posted 7 years ago

Thank you Jay for those kind words, they are very much appreciated and I will be sure to share with Dan. Have a great weekend. Thank you, Andrew

Posted 7 years ago

“Quick responses from friendly staff. Competitive lead times.”

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Posted 7 years ago

“Fantastic communication and help - made me feel like an important and valued customer at all stages of the process.”

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Posted 7 years ago

Ahh, thank you Alison for that review, everyone is hopefully made to feel the same way by the team but it's really appreciated to hear that's the way the team made you feel!

Posted 7 years ago

“Always swift communication and great quality product”

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Posted 7 years ago

Thank you for the review Anna. Best regards, Andrew

Posted 7 years ago

“Using Sussex Promotions has been a real positive. The team are always able to help get the little things sorted. Demands from "crazy" customer (my description of me ) never phases them. Neil tracks down some obscure giveaways for me and Gemma has always delivered on time as promised - even when I gave them next to no time to produce the orders. Thanks Guys Mario di Lieto - MD Lumipaper Ltd”

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Posted 7 years ago

Hi Mario Thank you for your review and very kind words about the service offered by Neil & Gemma, I know how hard the team works to try to get everything right and it’s so nice when someone takes the time to recognise their efforts. Best regards, Andrew

Posted 7 years ago

“Sussex Promotions are so supportive of the charity. The quality of their work is fantastic and the deliver is very quick.”

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Posted 7 years ago

Thank you Terrina, we're very pleased to help!

Posted 7 years ago

“My enquiry was managed professionally, knowledgeably and promptly. I received plenty of samples to help me make my decision. Advice and information given was helpful, enabling me to select the final shirt to order with confidence. My order was completed on time and we look forward to wearing our new corporate shirts in a couple of week's time.!”

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Posted 7 years ago

Hi Wendy, thank you for taking the time to write a review, its very much appreciated. Do send us a photo of you all wearing the new shirts! All the best, Andrew

Posted 7 years ago

“Professional but friendly service right from the start. Goods delivered on time and as agreed. A job very well done. Will be my go to place for promotional items. Forget the rest...these are best.”

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Posted 7 years ago

Wow, thank you Helen! That's a fantastic endorsement and very much appreciated. All the best, Andrew

Posted 7 years ago

“Always very friendly and helpful staff!”

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Posted 7 years ago

Thank you Andra for your review.

Posted 7 years ago

“Andrew was excellent at answering my millions of questions and giving helpful advice on how we should design our new pens. We now have high quality, professional looking pens which everyone is pleased with. Thank you Sussex Promotions for all your help.”

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Posted 7 years ago

Thank you Amy for your review, I was very pleased too with the final outcome with the engraving! Got there in the end! All the best, Andrew

Posted 7 years ago

“Lots of time was spent with us getting to where we wanted to be and with expert help and advise along the way. We've always been pleased with the service provided and will be coming back again in the future.”

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Posted 7 years ago

Good morning Dean, thank you for the review, I'm really pleased the pen was a success after the deliberations! Mugs & Bags too. Good luck with the conferences and speak soon, thanks, Andrew

Posted 7 years ago

“Great service. We dealt with Alan initially who was very accommodating of our needs and answered any questions and provided us with a quote very quickly. Gemma in the office confirmed colour schemes and arranged samples as needed very effectively. Products arrived quickly and are great quality. Would definitely use again and recommend to others. Thank you.”

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Posted 7 years ago

Hi James, thank you for taking the time to write up a review, very much appreciated and I will be sure to share with the team. Best regards, Andrew

Posted 7 years ago

“Quick Delivery and processed everything we asked for which was great. Was a couple of faulty products but out of the amount we received this is not a bad thing”

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Posted 7 years ago

Thank you Josephine for your review. Best regards, Andrew

Posted 7 years ago

“Excellent fast service”

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Posted 7 years ago

“Great customer service, attention to detail and quick responses to questions or concerns.”

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Posted 7 years ago

Thank you for those kind words James, I'll share with the team at tomorrow's team meeting. Best regards, Andrew

Posted 7 years ago

“Always respond quickly and items look great. Staff are always really helpful and friendly. Only 4 stars because there was a few requested amends that weren't picked up during the proofing stage otherwise it would have been 5.”

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Posted 7 years ago

Thank you for taking the time to review Maddy, very much appreciated and I'll look into that proof! Best regards, Andrew

Posted 7 years ago

“Provided estimates at short notice and regularly updated costs according to changing spec. Delivery was professionally managed and delivered final products ahead of schedule. Great communication throughout and great end product with very positive feedback from our stakeholders.”

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Posted 7 years ago

Hi Hon, thank you very much for taking the time to write a review of your experiences with Sussex Promotions and provide some really useful positive feedback which I will share with the team, really appreciated. Best regards, Andrew

Posted 7 years ago

“Been using this company for at least 9 yrs and can't fault them in quality and price”

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Posted 7 years ago

Hi Louise, thank you for the review! All the best, Andrew

Posted 7 years ago

“They are fast, efficient and very adept at finding a solution for all my promo product needs”

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Posted 7 years ago

Hi Freddie, Happy New Year! Thank you so much for taking the time to leave us a review, very much appreciated. Hope to see you soon! Best, Andrew

Posted 7 years ago

“No problem with product however it was delivered before I had approved artwork. Luckily it was as I wanted.”

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Posted 7 years ago

Hi Kevin, Just wanted to say thank you for the Review. I’ve spoken with Gemma in production and she confirms that the printers did proceed without an artwork approval which was their bad! As you say thankfully all was correct! Have a great year and thank you for your order! Best regards, Andrew

Posted 7 years ago

Sussex Promotions Ltd is rated 4.9 based on 403 reviews