Sussex Promotions Ltd Reviews

Name: Sussex Promotions Ltd
Address: Snelsins Road, Snelsins Road, Cleckheaton
Rating: 4.90

4.9 Rating 403 Reviews

98 %

of reviewers recommend Sussex Promotions Ltd

Company Reviews

Questions

Metrics

4.9

Based on 403 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01273 493618

Email:

andrew@spromo.co.uk

Location:

Snelsins Road,
Snelsins Road
Cleckheaton
BD19 3UE

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quotes sent out by your web site never arrived and had to be manually emailed instead Order was lost and had to be rebooked, Confusion about whether artwork had been approved or not. I was assured that this kind of thing doesn't normally happen at Sussex Promotions”

Helpful Report

Posted 7 years ago

Hi Richard, thank you for your feedback which I will discuss with the team responsible for your order, some of the problems seem to be gremlins within email communications. Hopefully your mugs arrived ok and everyone is happy with them following the artwork changes. Neil will be happy to discuss the order and the subsequent service & communications received wiith you further at BNI I'm sure. Thank you, Andrew

Posted 7 years ago

Sussex Promotions Ltd is rated 4.9 based on 403 reviews