Sussex Promotions Ltd Reviews

4.9 Rating 403 Reviews
98 %
of reviewers recommend Sussex Promotions Ltd
4.9
Based on 403 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read Sussex Promotions Ltd Reviews
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Phone:

01273 493618

Email:

andrew@spromo.co.uk

Location:

Snelsins Road,
Snelsins Road
Cleckheaton
BD19 3UE

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I was very impressed with the communication and efficiency of your team ...really good 😌 The little mugs were perfect and just what we wanted as was the logo created between us, however my only criticism was the logo and print could have been bigger, I did query this but was told I had the maximum already Many thanks to you all and would definitely recommend your company
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Posted 2 years ago
We are very pleased with the product. Company were very helpful in laying out exactly what I wanted. Hopefully they will be successful.
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Posted 2 years ago
Very happy with the service and product. Everything with the order was thorough and done carefully to avoid any errors. The only thing I would say is the delivery came on time as proposed, but the proposed delivery time was longer than I initially expected, so if we needed the product urgently, we would have to order in advanced. Nonetheless, thanks!
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Posted 4 years ago
Great service, very helpful
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Posted 4 years ago
Thank you Debbie for taking the time to leave a review. All the best, Andrew
Posted 4 years ago
Andrew and his team were very helpful in getting us ideas for our promotion and also in putting up with several changes to products and quantities. Quick to turn things ronud and very pleased with final product. Andy Ward - Chairman Friends of Hove Rugby Charity
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Posted 4 years ago
We wanted a button made to show the two foundations which work together on projects in Ghana. I am pleased the staff at Sussex Promotions helped me get the layout and colour right, the shipment came quickly, and the quality is just what I expected. Using a local business to me is always a plus!
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Posted 4 years ago
Dan and the team are always on hand, and always helpful and professional.
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Posted 6 years ago
Thank you Lauren for your review, much appreciated, Andrew
Posted 6 years ago
Understood what I wanted, designed it , made it delivered it, all in quick time. Always do well.
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Posted 6 years ago
Thank you Dave, we appreciate the business & you taking time to leave a review. All the best, Andrew
Posted 6 years ago
Neil Sullivan was great and very helpful with all my requests!
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Posted 6 years ago
Thank you Florence, I will be sure to let Neil know! Best regards, Andrew
Posted 6 years ago
The whole process was easy from obtaining a quote and placing and order, through to approving proofs and receiving delivery.
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Posted 6 years ago
Very please with the quality of the product, and was delivered on time.
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Posted 6 years ago
Always respond quickly and items look great. Staff are always really helpful and friendly. Only 4 stars because there was a few requested amends that weren't picked up during the proofing stage otherwise it would have been 5.
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Posted 7 years ago
Thank you for taking the time to review Maddy, very much appreciated and I'll look into that proof! Best regards, Andrew
Posted 7 years ago
No problem with product however it was delivered before I had approved artwork. Luckily it was as I wanted.
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Posted 7 years ago
Hi Kevin, Just wanted to say thank you for the Review. I’ve spoken with Gemma in production and she confirms that the printers did proceed without an artwork approval which was their bad! As you say thankfully all was correct! Have a great year and thank you for your order! Best regards, Andrew
Posted 7 years ago
The USBs look great and the staff we dealt with were very helpful, even looking up our previous order so it would be the same style even though we have a new logo.
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Posted 8 years ago
Thank you Sophie.
Posted 8 years ago
Good service, repeat product came as expected. Would recommend
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Posted 8 years ago
Thanks for the review Giulia! Best wishes, Andrew
Posted 8 years ago
Very Happy with Quality of Umbrella. Service was also very good. Will use again.
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Posted 9 years ago
Thank you Paul, have a great Christmas. Best Wishes, Andrew
Posted 9 years ago
Great team, great product range and competitive pricing.
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Posted 9 years ago
Hi Liam, thank you for the review and have a great Christmas. Best wishes, Andrew
Posted 9 years ago
As always a speedy and comprehensive process.
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Posted 9 years ago
Hi Danielle, many thanks for your comments and rating, much appreciated. Best wishes, Andrew
Posted 9 years ago
Thank you for requesting feedback. As always the recent service was prompt and very courteous. Sadly on this occasion part of our uniform order was supplied at a different size to what I had requested. Whilst I appreciate you requested your invoice to be signed off before production , unfortunately I missed the sizing error that Sussex promotions had made. I have written to see if you can assist resolve this but I am still awaiting a reply. I hope you can assist us with this error. Thank you in advance !
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Posted 9 years ago
Hi Chrissie, thanks for your comments, I believe you & David are in communication resolving the above. I will call you to confirm shortly. Many thanks, Andrew
Posted 9 years ago
What a brilliant service Sussex Promotions provide! The staff are friendly and extremely helpful (despite me constantly changing my mind) - it was a real pleasure speaking to them. This is the third time I have used Sussex Promotions to provide t-shirts and bags for our Careers Fair and they have delivered the highest quality on every single occasion. I would recommend them highly and will definitely use again!
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Posted 9 years ago
Thank you Mike, I'm delighted to read your comments and will share with the team. Best wishes, Andrew
Posted 9 years ago
Sussex Promotions Ltd is rated 4.9 based on 403 reviews