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swiftwick.com Reviews

4.8 Rating 6,931 Reviews
94 %
of reviewers recommend swiftwick.com
4.8
Based on 6,931 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read swiftwick.com Reviews
Hard to rate Swiftwick when I've only purchased one sock so far.
Helpful Report
Posted 4 hours ago
Slow response time but was told I tried reconnecting when they were at a marathon. After connecting with a representative, service was easy and speedy. Seems like they have a new fabric for their socks; not as cotton like. And I liked the cotton feel of my older swift wicks better but maybe these will hold up better also. Time will tell. Thanks Swiftwick!
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Posted 4 weeks ago
Swiftwick must be stupid. You've posted over 100 display ads on a dozen websites SINCE I bought one pair of (great) socks 3 weeks ago. Great product. Dumb management.
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Posted 1 month ago
Thank you for shopping with us! I am glad to hear that you like the product, but I'm sorry to hear that you've been bombarded with ads on various websites. We appreciate the feedback, and I will pass this along to our Marketing Team.
Posted 4 weeks ago
Love the socks but I ordered nine pair a month agp and only received 8 pair. I emailed the customer service department and still have not gotten a response. These socks are very pricey and I would really like to recieve the pair that was missing from my order.
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Posted 1 month ago
Thank you for shopping with us! I am so sorry that you did not receive our response. We are reaching back out via email to resolve your issue immediately!
Posted 1 month ago
I am so thankful that Swiftwick offers this product and supports the limb loss community. Unfortunately, the material is not a fit for me. It's comfortable to wear, but made my skin super itchy.
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Posted 1 month ago
HI there! We are so sorry that our Valor socks were not quite perfect for you. We completely understand that this is vital for you! Please be on the lookout for an email from us so that we can give you some next steps from here. Have a beautiful day!
Posted 1 month ago
Good socks, not great. Mainly not great because of the price. Durability is not the best either. After just two (2) wearings and washings, the socks a looking fraid and worn.
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Posted 2 months ago
Thank you for shopping with us! We're sorry to hear that these socks are not holding up as they should, and I will message you directly to help.
Posted 2 months ago
Have worn the Aspire Knee high for ten years or more. But I wore the Merino Wool model and they have discontinued the Merino Wool in that sock. So I’m wearing the nylon model now. But for me they make my feet sweat and stink. I’m a nurse, on my feet 13 hours at a time, so maybe my situation is a little unusual. Loved the Merino Wool though.
Helpful Report
Posted 2 months ago
Hey Spencer! Thanks for letting us know about this feedback! I am so sorry that your Aspire Knee High socks have not been absolutely perfect for you. We are more than happy to help. Please be on the lookout for an email from us with some next steps (: Have a great day!
Posted 2 months ago
I bought about 6 pairs of Swiftwick Aspire socks at least a decade ago as they were absolutely perfect in compression and support, for me. It is only now that they need replacing. The fabrication currently of this style has changed - they are softer, cozier, but missing the level of 'hug' from before, and there is a small tab in back even though they are still referred to as invisible (maybe so if wearing running shoes, but less versatile in this regard because the tab shows with other types of shoe). Service seems good, and I love buying directly from the company. I would give 3.5 stars if I could. Sad that a great product has changed. This is not a review of customer service.
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Posted 2 months ago
Hey Helen! Thanks for this feedback. I am so sorry that the socks were not absolutely perfect for you! Of course, we would love to make this right so please be on the lookout for an email from us with some next steps(: Have a great day!
Posted 2 months ago
Process was good.
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Posted 2 months ago
Thanks for this feedback, Tim! We appreciate it!
Posted 2 months ago
I like the socks, they are thin, which I did know about, thinking I should of gotten the regular thickness for more comfort instead
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Posted 2 months ago
Hey Jim! Thanks for this feedback! We really appreciate it (: Please be on the lookout for some communication from us so we can make it right.
Posted 2 months ago
I'm really not sure if the socks do the job of helping my feet not sweat. They feel just as sweaty as they did with my other socks, but some friends have said it's because my shoes don't let the socks breathe. I'll have to wait until I get new shoes to see if the socks will work
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Posted 3 months ago
Hey there Ricki! Thanks so much for submitting this feedback about the socks. I apologize that they weren't absolute winners with the shoes you were currently wearing! Please be on the lookout for some communications from us to help with the situation.
Posted 3 months ago
Very nice socks, unfortunately one had a hole Not worth it to return it . Maybe I’ll buy again
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Posted 3 months ago
Hey Jose! Thanks for letting us know that your sock arrived with a hole in it. I am so sorry about this! We are more than happy to remedy the situation, please be on the lookout for an email from us with some next steps. Have an amazing day!
Posted 3 months ago
Nice thin sock that fits well. I don't like that it is slippery inside of my athletic shoes. I have other brands that don't slip.
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Posted 3 months ago
Hi there! We are so appreciate your feedback about our socks! I am so sorry that they are a little bit more slippery than you expected. I can totally see how that can affect how your feet feel! Please be on the lookout for some communication from us in your email with some follow-up info (: Have a great day!
Posted 3 months ago
I like my previous knee high compression socks. I run daily and my work requires me to go up and down the stairs. The new ones that I just ordered are light and the material has changed:(
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Posted 4 months ago
Hey Gigi! Thank you so much for your feedback. I am so sorry that the socks are not perfect for you. We would love to make this right. Please be on the lookout for an email from us with some next steps. Hope you have a beautiful day!
Posted 4 months ago
My husband and I have been wearing Swiftwick brand socks for 12 years and have loved them from day one. We each recently purchased a 3-pack of Swiftwick Aspire No Show socks. We walk most days (for exercise) and Swiftwicks are our “go-to” socks for long walks/hikes. These are the first “Aspire” socks we have purchased and my husband is very pleased with his socks. I am not as pleased with my purchase. I wear a size 7 walking shoe so I ordered the size 4-7 1/2 socks and they are snug. I realize the socks are made to hug the foot but I am concerned that after the socks are washed a few times I will not be able to wear them. I love Swiftwick socks but I am not going to pay the price for Swiftwicks if I am only able to wear them for a month or so.
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Posted 4 months ago
Hey there JaneAnn! Thanks so much for this feedback. I am so sorry that the socks have not been absolutely perfect. We are more than happy to help. Please be on the lookout for some communication from us so we can help!
Posted 4 months ago
Order process is easy and delivery is quick.
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Posted 4 months ago
Hey Barry! Thanks for this feedback, we appreciate it!
Posted 4 months ago
I’m rating a 3 for the overall experience of Swiftwick. I ordered 5 pair of LG socks. I received the order 10 days later (shipping to APO so 10 days is a good shipping time) and what I received was 3 medium socks and 2 large. I contacted customer service who was very helpful and apologetic. They re-sent my original order of 5 pair of large socks and instructed me to keep the ones I received so I donated the 3 medium and kept the 2 large. I wore the 2 large and absolutely love them! The fit was great, they provide just the right amount of compression but also breathe very well. I received the replacement order of socks another 10 days after and all…5…pair…were medium…I don’t even understand how that happened TWICE! I reached back out to customer service, again very helpful and sent me another replacement order which I am still waiting to receive. I would totally rate the socks 5 stars if it wasn’t for the wrong sizes being sent…TWICE.
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Posted 5 months ago
Hey Samuel! Thanks so much for the feedback here! We are so sorry that we missed the mark on the sizes we shipped you the first two times around. This feedback helps us get better and improve so that it doesn't happen as often. Please keep your eye out for an email from us with some next steps. Have a beautiful day!
Posted 5 months ago
I love these socks (aspire ) but the latest pairs I bought are not the same , they are a lot thinner and don’t have the same compression in the arch . Disappointed .
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Posted 5 months ago
Thank you for shopping with us! We're sorry to hear that your socks feel different than the older pairs, and we will be reaching out directly to help!
Posted 5 months ago
I am 8.5 to 9 shoe. I play alot of golf and for the price these socks still eventually sag down in the heal over the round. I can buy most socks at a cheaper price that do the same thing.
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Posted 5 months ago
Hey there Timothy! Thanks for your feedback on this, and I am sorry that the experience has been lackluster. We want you to be incredibly happy with your socks, so be on the lookout for an email from us with some further help! Have a great day!
Posted 5 months ago
Socks are large Next size down are too tight
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Posted 5 months ago
Hey there! Thanks so much for reaching out and letting us know your feedback! We want to be sure you are in love and comfortable with your socks, so please be on the lookout in your email with some communication from us. We are happy to help!
Posted 5 months ago
swiftwick.com is rated 4.8 based on 6,931 reviews