swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 7,329 Reviews

93 %

of reviewers recommend swiftwick.com

4.8

Based on 7,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours

swiftwick.com 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was not as advertised and not what it used to be.”

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Posted 2 days ago

“I have emailed you several times about a return and nobody has got back to me so do this I would like you to get back to me with a forwarding mailing address where I can return the product for a larger size I’m a large”

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Posted 1 week ago

“Not sure about the socks because I have not been able to wear them. I inadvertently ordered the wrong size, I have emailed them and called them. NO RESPONSE! Horrible customer service!”

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Posted 2 weeks ago

“Sock doesn’t stay on foot, spins while walking.”

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Posted 3 weeks ago

“have still never received them!!!”

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Posted 1 month ago

“Pretty hard to write a review when I ordered over 2 weeks ago and haven't received anything yet.”

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Posted 1 month ago

“I saw these socks on Instagram so I ordered the large that easily should’ve fit my 9 1/2 shoe size for Golf so tight so uncomfortable. Somebody called me from the company and sent me the extra large that goes up to size 13. There is no way these socks will fit anybody at that size not true to size at all very disappointed.”

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Posted 2 months ago

“Only one sock came in the package. Is there anything we can do about that? I had the delivery insurance.”

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Posted 2 months ago

“Swiftwick socks are excellent, but customer service is non-existent. I have been trying to get permission for an exchange for almost two weeks with no reply to my repeated calls and emails. After more than 15 years, it is time for me to do business with someone else.”

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Posted 2 months ago

“They already have a hole in two pairs. Very poor quality. You need to make it right for this price.”

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Posted 3 months ago

“As with all the Balega socks brand new and 1 year old, the new Swiftwick socks are bothersome on the souls of my feet. The the bottom of my feet are especially sensitive. Do not know why. The sensations are very uncomfortable not quite painful but most awfull.. I still walk and exercise daily and the sensations seem to be manageable. Any advice.”

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Posted 3 months ago

“The socks feel hard and extremely uncomfortable. If they weren’t “closeout” I would send them back in a heartbeat. I do not get the Swiftwick hype. I haven’t worn a pair of Swiftwick socks that I’ve actually liked. They’re are MUCH more comfortable pairs of socks out there. The best thing about these socks is the free shipping.”

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Posted 3 months ago

“they sent me the wrong size and will not respond to my queries about getting the correct size sent to me. Pretty cool. buy elsewhere.”

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Posted 4 months ago

“material caused chaffing on stump end, not forme.”

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Posted 4 months ago

“I placed my order on December 23, 2025. I have not received the product. What is the cause of the delay?”

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Posted 5 months ago

Thank you for shopping with us! We're sorry to hear that these socks didn't arrive as expected, and we will contact you directly to help!

Posted 5 months ago

“I contacted you for a return on 12/25 and it is now 12/30 and I have had NO RESPONSE from you. HORRIBLE CUSTOMER SERVICE”

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Posted 6 months ago

Thank you for shopping with us! We're so sorry for the delayed response, and we will contact you directly to help with this return!

Posted 6 months ago

“I ordered on December 9th and still haven't received them. I got a tracking number from swiftwick that says apparently USPS in Nashvile is awaiting the item. Disappointed as these were supposed to be a Christmas present.”

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Posted 6 months ago

Thank you for shopping with us! We're so sorry to hear that these socks never arrived, and we will contact you directly to help!

Posted 6 months ago

“i never received them, so not sure!”

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Posted 6 months ago

“Ordered 5 pairs, 1 had holes in the heal, another had loose threads. Horrible quality control at Swiftwick. Only good part was customer services refunded my order.”

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Posted 8 months ago

Hey there! Thanks for the honest feedback! This helps us improve what we do here. Glad to see that the Customer Experience team was there to help! Hope you have an amazing rest of your week!

Posted 8 months ago

“Ordered a pair in white and was sent a pair in black instead.”

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Posted 9 months ago

Hey there! Thanks for letting us know about this situation! We apologize for the mixup and are happy to help. Please be on the lookout for an email from us so we can get you the correct color you ordered. Have a great day!

Posted 9 months ago

swiftwick.com is rated 4.8 based on 7,329 reviews