Login
Start Free Trial Are you a business? Click Here

swiftwick.com Reviews

4.8 Rating 6,931 Reviews
94 %
of reviewers recommend swiftwick.com
4.8
Based on 6,931 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read swiftwick.com Reviews
Ordered 5 pairs, 1 had holes in the heal, another had loose threads. Horrible quality control at Swiftwick. Only good part was customer services refunded my order.
Helpful Report
Posted 1 month ago
Hey there! Thanks for the honest feedback! This helps us improve what we do here. Glad to see that the Customer Experience team was there to help! Hope you have an amazing rest of your week!
Posted 1 month ago
Ordered a pair in white and was sent a pair in black instead.
Helpful Report
Posted 1 month ago
Hey there! Thanks for letting us know about this situation! We apologize for the mixup and are happy to help. Please be on the lookout for an email from us so we can get you the correct color you ordered. Have a great day!
Posted 1 month ago
I typically don’t write negative reviews because I was brought up told that if you can’t say something nice don’t say anything at all. That being said the socks that I was told Ito order by a company representative were delivered and were not described as I was told no padding and after one wash shrank. I would not recommend the socks or the company.
Helpful Report
Posted 3 months ago
Hey Robert! Thanks for the feedback about our socks, and I am so sorry that they did not work perfectly for you! I am also sorry that they didn't work even after a recommendation from us. Please be on the lookout for an email from us so that we can help you further.
Posted 3 months ago
I do not have my socks.When will they be here?
Helpful Report
Posted 6 months ago
Hey there! I am so sorry that your socks have not gotten to you yet. We are more than happy to help with this! Please be on the lookout for an email from us to get this fixed. Have an amazing day!
Posted 6 months ago
Have not received yet don’t know what is going on
Helpful Report
Posted 6 months ago
Hey there! We are so sorry that it has taken much longer than expected to receive your socks! Keep an eye on your email with a response from us. Have an amazing day!
Posted 6 months ago
I ordered men's XL. The socks I got were so small that they did not even come close to fitting. I put them in the Gpoodwill donation box.
Helpful Report
Posted 8 months ago
Hey there! I am so sorry to hear that these socks were too small for you, but we will contact you soon to help!
Posted 8 months ago
Took 3 weeks to get my socks and I never would have got them if I had not asked what was taking so long
Helpful Report
Posted 9 months ago
Hey Alan! We are so sorry that this happened! It looks like your order was one of the ones that affected several of our customers packages being stuck. We are more than happy to make it right! Be on the lookout for an email from us with some more details and information. Have an awesome day!
Posted 9 months ago
Haven't received them yet
Helpful Report
Posted 10 months ago
Thanks for shopping with us! I am sorry you have not received your order yet. We will contact you directly to help!
Posted 10 months ago
The website took my order only to later inform me that the chosen item was out of stock. I'm not sure how that happened but was disappointed. Aside from that, I have always been very satisfied with Swiftwick socks.
Helpful Report
Posted 10 months ago
Thanks for shopping with us! I am so sorry that we were out of stock of the socks you ordered. I will contact you soon to help!
Posted 10 months ago
I'm still waiting for the items that I purchase 12/2/2024? I need it for my travel
Helpful Report
Posted 11 months ago
Hey there! I am so sorry for the delay with your order, and we will contact you directly to help!
Posted 11 months ago
I ordered the Aspire ankle socks because they are listed as ultra-thin, but they are noticeably thicker than DeFeet and Pearl Izumi cycling socks. They also seem to run very small. I ordered Size-L because they are supposed to fit men’s shoe size 10 - 11.5. I wear a men’s shoe size 9.5, and these socks are very tight. They stretch out enough to wear on my feet, but they are beyond snug. They seem like they will be durable, but I would not order again.
Helpful Report
Posted 11 months ago
Thanks for the feedback! I am so sorry to hear these socks did not work for you, and I will contact you directly to help!
Posted 11 months ago
Still waiting to receive them. Ordered two and a half weeks ago.
Helpful Report
Posted 11 months ago
Thanks for reaching out! I am sorry that you have not received your recent order. I will be contacting you directly soon to assist!
Posted 11 months ago
These used to be the best socks on the market. They are horrible now. Not TIGHT! Will not buy again after wearing them for a decade or longer.
Helpful Report
Posted 1 year ago
Thank you for shopping with us! We're sorry to hear that your new socks do not feel as compressive as the older pairs, and we will contact you directly to help!
Posted 1 year ago
The website shows the next length sock with the logo in the back I received 2 pairs of the shorter size with no logo on the back of tye sock no to happy
Helpful Report
Posted 1 year ago
Thank you for the feedback! We're sorry that the socks you purchased do not have the logo on the back, but I will be reaching out soon to help!
Posted 1 year ago
Regretfully, didn't fit
Helpful Report
Posted 1 year ago
Thank you for reaching out! We're sorry to hear about the fitting issues, and we will contact you directly to help!
Posted 1 year ago
I'm completely Dissatisfied with the quality now. Compression is gone , material seems cheaper, they seem thinner but not in a good way. I've been a Super fan for a long time but I will sadly find a new Tall White Sock
Helpful Report
Posted 1 year ago
Thank you for shopping with us! We're sorry to hear that your new socks feel different than the ones you purchased in the past, and we will contact you directly to help!
Posted 1 year ago
Poor sizing for larger men’s sizes. “Unisex” doesn’t work.
Helpful Report
Posted 1 year ago
Thanks for the feedback! We are very sorry that our socks were not a good fit for you. Please reach out to us if you ever need additional assistance!
Posted 1 year ago
Not very substantial socks... not impressed at all
Helpful Report
Posted 1 year ago
Thank you for shopping with us! We're sorry to hear that these socks didn't work out as expected, and we will contact you directly to help!
Posted 1 year ago
Too small for advertised size.
Helpful Report
Posted 1 year ago
We appreciate the feedback! I am so sorry to hear that the socks were too small, and we will contact you directly to assist!
Posted 1 year ago
I would like to say I like the socks but it’s been almost 3 weeks and they still haven’t been delivered. The shipment originated about 3 hours from my house. Don’t order if you want them anytime soon.
Helpful Report
Posted 1 year ago
Thank you for shopping with us! We are so sorry to hear that you still have not received your shipment, and we will contact you directly to help!
Posted 1 year ago
swiftwick.com is rated 4.8 based on 6,931 reviews