swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.74

4.7 Rating 7,531 Reviews

93 %

of reviewers recommend swiftwick.com

4.7

Based on 7,531 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

swiftwick.com 5 star review on 18th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Over two weeks since order, package has still not arrived.”

Helpful Report

Posted 3 weeks ago

“Received wrong size and zero response from customer service! Horrible experience!! I have called customer service several times and you can only leave messages! No phone support! Do not purchase from this company”

Helpful Report

Posted 3 weeks ago

“I ordered 3 mid crew Aspire socks & 3 ankle height Aspire socks. I received 6 mid crew socks & no ankle socks. Left a message on their customer service line & also sent an email... NO RESPONSE!”

Helpful Report

Posted 1 month ago

“Still waiting on them to make my order right! I’ve sent 3 emails and left a voice mail. Zero response or attempt to make this right. STILL WAITING. Order C26430142”

Helpful Report

Posted 1 month ago

“They don’t honor their lifetime warranty well. They ghosted me when trying to claim the lifetime warranty. Buyer beware.”

Helpful Report

Posted 1 month ago

“They sent the wrong products and then waited days to get back to me to process a return. Horrible experience.”

Helpful Report

Posted 1 month ago

“I ordered 4 packages of socks. None arrived. I am not certain what happened.”

Helpful Report

Posted 1 month ago

“Very disappointed they were all like the rest of the compression socks impossible to get on and really flimsy material.”

Helpful Report

Posted 1 month ago

“Ffffffffff”

Helpful Report

Posted 1 month ago

“I order three of the same size socks but was shipped 2 of the wrong size and only one pair in the correct size. I tried calling the number with the slip in the package for customer service but no one has contacted me back.”

Helpful Report

Posted 2 months ago

“Sizing is not very good.”

Helpful Report

Posted 2 months ago

“The website seems outdated and more difficult to navigate than is necessary.”

Helpful Report

Posted 2 months ago

“not a fan, they run small, very difficult to get on.”

Helpful Report

Posted 2 months ago

“The latest pair of Aspire socks I bought were about half as thick as the ones I bought a couple of years ago. I sent a message a couple weeks ago asking why, but since I didn't receive a reply, I assume they changed suppliers to cut costs while providing unsuspecting customers with a comparably inferior product. They were my go-to socks, but I'll be sending these ones back. Had I know about the changes, I never would have bought them again.”

Helpful Report

Posted 2 months ago

“Disappointed. Attempted to contact customer service 3 times for a size exchange. Still waiting for a response. At this point, I would like a refund.”

Helpful Report

Posted 3 months ago

“My first order of swiftwick cycling socks were amazing. So I ordered another pair of 3 packs. These were a different quality (much thinner), nothing like the first pair. I never wore the second order (trash). Unacceptable!!!”

Helpful Report

Posted 3 months ago

“Never got them in the mail. post office has said processing at USPS facility since 7/8. We are a sporting goods store that gets mail delivered everyday but that day they determined there wasn't a place to put it”

Helpful Report

Posted 3 months ago

“Disappointed with recent quality control I’ve traditionally worn a different sock brand that I’ve used since college. A few years ago, I picked up a couple of pairs of Swiftwick to try them out, and those have held up well over time. Based on that experience, I decided to give Swiftwick another shot and recently purchased a 6-pack of their running socks about a month ago. Unfortunately, this order hasn’t lived up to that earlier experience. Within weeks, one pair developed a hole. I contacted Swiftwick customer support last week to request a replacement, but received no response. Today, a second pair from the same 6-pack developed a hole as well — meaning 2 out of 6 pairs have failed in about a month of normal wear. This isn’t a one-off manufacturing defect; it’s a pattern across a third of the socks in a single order, and the lack of any response from support only compounds the issue. Given this, I’m no longer looking for a replacement — I’d like a refund for the order. It’s disappointing to see this level of quality control, especially compared to the pairs I bought years ago that are still going strong. Unless this gets resolved, I won’t be purchasing from Swiftwick again.”

Helpful Report

Posted 3 months ago

“The product was not as advertised and not what it used to be.”

Helpful Report

Posted 3 months ago

“I have emailed you several times about a return and nobody has got back to me so do this I would like you to get back to me with a forwarding mailing address where I can return the product for a larger size I’m a large”

Helpful Report

Posted 3 months ago

swiftwick.com is rated 4.7 based on 7,531 reviews