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swiftwick.com Reviews

4.8 Rating 6,607 Reviews
94 %
of reviewers recommend swiftwick.com
4.8
Based on 6,607 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read swiftwick.com Reviews
swiftwick.com 5 star review on 9th April 2025
Marie A Leland
swiftwick.com 5 star review on 2nd April 2025
John D Fink
swiftwick.com 5 star review on 20th March 2025
Jeff Malet
swiftwick.com 5 star review on 23rd October 2024
Matt Smith
swiftwick.com 5 star review on 21st October 2024
Anonymous
swiftwick.com 5 star review on 30th July 2024
Deanna MacKinnon
swiftwick.com 5 star review on 30th July 2024
Deanna MacKinnon
57
Anonymous
Anonymous  // 01/01/2019
Love Swiftwick.
Helpful Report
Posted 4 years ago
Did not receive the socks yet!
Helpful Report
Posted 4 years ago
John, Thank you for reaching out! All carriers are experiencing unprecedented delays this holiday season and your shipment may take longer than usual. We apologize for the delay and appreciate your patience. Kind regards, -Swiftwick Team
Posted 4 years ago
I only received one of the pairs of socks in my order. I can't find a spot on the website to log in and request assistance. I have tried calling but due to my work schedule am unable to call within the operating hours. So while the socks I have ordered in the past are good I don't think I'll order from swiftwick again, too difficult to communicate with.
Helpful Report
Posted 4 years ago
Thomas, Thank you for bringing this to our attention! We are sorry to hear that your order did not arrive in full. We are here to help! One of our team members will be following up with you via direct message to get this taken care of for you. For future reference, feel free to reach out to info@swiftwick.com for customer service inquires as we certainly want to help! Thank you again for your feedback. Kind regards, -Swiftwick Team
Posted 4 years ago
Not cushioned at all and not relax fit . Do not like them at all .
Helpful Report
Posted 4 years ago
Robert, Thank you for your feedback! We hate to hear your Maxus socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Kind regards, -Swiftwick Team
Posted 4 years ago
I have not received them
Helpful Report
Posted 4 years ago
Hi Amy, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team
Posted 4 years ago
I still haven’t received them yet
Helpful Report
Posted 4 years ago
Hi Jeff, Thank you for writing a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays in updating tracking information. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team
Posted 4 years ago
Normally I have very high praise for swift wicks, but my new pair of lava sox are falling apart after 1 wash, Unacceptable for a sock at this price point.
Helpful Report
Posted 4 years ago
Justin, Thank you for your feedback! We hate to hear your socks are showing premature wearing. We back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Socks
Posted 4 years ago
They are so tight you can’t get them on. Material on bottom looked cushioned but it is very thin. Will not recommend these.
Helpful Report
Posted 4 years ago
Pat, Thank you for your feedback! We hate to hear your socks did not fit well. Feel free to contact us via info@swiftwick.com and we will be happy to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
Haven’t seen them.
Helpful Report
Posted 4 years ago
Danny, Thank you for your feedback! We hate to hear your socks did not arrive. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
Truthfully we would like to send them back I need a response and how to do this they have shrunk terribly my husband can't even get them on his feet anymore some of them he hasn't even worn yet so you can see the difference I would like to send it back and I'd like to get my money back how do I do that. Claire McLaughlin 925-381-0456
Helpful Report
Posted 4 years ago
Claire, Thank you for your feedback! We hate to hear your husband's socks shrunk. We back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
Too small...
Helpful Report
Posted 4 years ago
Kevin, Thank you for your feedback! We hate to hear your socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
My socks were sent to the wrong address. I didn’t get them nor were they replaced.
Helpful Report
Posted 4 years ago
Thank you for bringing this to our attention! We are sorry to hear you did not received your socks. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
I ordered from Swiftwick for the first time and got the wrong sock size. Won't be ordering again.
Helpful Report
Posted 4 years ago
Glynn, Thank you for writing a review! We hate to hear you received the wrong size. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
The product is good but good luck getting your order. I have placed two order for these guys. The first order was for one pack of 3 socks. I received 1 sock. After contacting customer service they sent me the missing socks. Placed a second order for 3 packs of 3 socks. I received 1 pack of 3. Contacted customer service. They said they would be sending me the 2 packs of socks that were missing from my order. It's now two weeks later and I still haven't received them. These people can't get an order straight to save their lives..
Helpful Report
Posted 4 years ago
Matt, Thank you for your feedback! We hate to hear you have had a poor experience. We certainly want to make this right for you. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
Elastic on one of the socks doesn’t hold well and sock continues to slip down.
Helpful Report
Posted 4 years ago
Robert, Thank you for your feedback! We hate to hear your socks did not perform as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
Paid and never received
Helpful Report
Posted 4 years ago
Kathryn, Thank you for bringing this to our attention! We hate to hear your socks did not arrive. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 4 years ago
This was my second shipment. I advise of defective products and that the size was to tight. I heard that they were working on a response and nothing more
Helpful Report
Posted 5 years ago
Thank you for your feedback! We hate to hear your socks came with a hole. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us through info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 5 years ago
This is my first purchase and I was very impressed with the quickness of the delivery and the customer service. My order was missing a pair of socks and they were in the mail that very day! Excellent service! I love the socks too!
Helpful Report
Posted 5 years ago
Dont buy if you have neuropathy
Helpful Report
Posted 5 years ago
Thank you for writing a review! We are sorry to hear you had a poor experience with our socks. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team
Posted 5 years ago
I never received the item they sent me an email request to leave a review for
Helpful Report
Posted 5 years ago
swiftwick.com is rated 4.8 based on 6,607 reviews