Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

“Worst socks ever, would not stay up on my heels at all. Wasted money, I will stick with smartwool. If I could give zero stars I would.”

Helpful Report

Posted 5 years ago

Hi Scott, Thank you for taking the time to write a review. We want to make this right for you! One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Kind regards, -Swiftwick Team

Posted 5 years ago

“The sock literally ripped the first time I tried to put them on.”

Helpful Report

Posted 5 years ago

Hi Dane, Thank you for your feedback! We hate to hear your socks wore out prematurely. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we get this taken care of. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 5 years ago

“Sadly after only wearing the Maxus One two times I have a hole in the two area. So one star for that. I also purchased three pairs of the Pursuit and those have been great so far, only a month, but at this point 5 star for those. Great for cold weather running”

Helpful Report

Posted 5 years ago

Hi Gordon, Thank you for bringing this to our attention! We hate to hear your socks wore out prematurely. One of our team members will be following up with you via direct message to get this taken care of. Thank you for your patience! Kind regards, -Swiftwick Team

Posted 5 years ago

“The band around my ankle is wayyy tight, tried contacting swift wick and no response.”

Helpful Report

Posted 5 years ago

Hi Trey, Thank you for writing a review! We are sorry to hear your socks are not performing as they should. It appears we reached out to you on 1/18/2021, however, our email may have needed up in a spam/promo folder. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 5 years ago

“I would love to write a review of these socks, however neither the original order nor the replacement order have been delivered.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 5 years ago

“My socks haven't arrived yet, even though I ordered them 16 days ago. It seems to be because USPS was used to ship them. I don't know if they will ever arrive. I'm really disappointed.”

Helpful Report

Posted 5 years ago

Hi there, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 5 years ago

“I haven’t received the socks as of 14 Jan 2021.”

Helpful Report

Posted 5 years ago

Hi Frances, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 5 years ago

“This is the second time that I’ve received a pair of socks and one of the socks has unraveled. The socks began fraying on the inside of the foot by the toe box after only about 20 miles worth of running. Disappointed as I’ve always had positive experiences with your company.”

Helpful Report

Posted 5 years ago

Hi Jack, Thank you for your feedback! We hate to hear your Maxus socks did not hold up as they should. One of our team members will be following up with you via direct message to get this taken care of for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 5 years ago

“Still have not received”

Helpful Report

Posted 5 years ago

Debra, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays. Thank you for supporting our business and for your patience during these times! Kind regards, -Swiftwick Team

Posted 5 years ago

“Never received!! Supposed to have been shipped Dec.9????”

Helpful Report

Posted 5 years ago

Sandra, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays. It appears your parcel is out for delivery today according to your USPS tracking information. If you have any further questions, feel free to reach out at info@swiftwick.com and we will be happy to help! Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 5 years ago

“Unfortunately I gave a pair to a friend for Christmas and they were mismatched. One sock went higher on the foot then the other one. Can I return them? Thanks Susan”

Helpful Report

Posted 5 years ago

Susan, Thank you for taking the time to write a review! We are sorry to hear your recipient's socks were incorrect. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 5 years ago

“They were no what l though that would be l would not buy another pair !!!!!”

Helpful Report

Posted 5 years ago

James, Thank you for writing a review! We hate to hear your Pursuit socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 5 years ago

“Love Swiftwick.”

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Posted 5 years ago

“Did not receive the socks yet!”

Helpful Report

Posted 5 years ago

John, Thank you for reaching out! All carriers are experiencing unprecedented delays this holiday season and your shipment may take longer than usual. We apologize for the delay and appreciate your patience. Kind regards, -Swiftwick Team

Posted 5 years ago

“I only received one of the pairs of socks in my order. I can't find a spot on the website to log in and request assistance. I have tried calling but due to my work schedule am unable to call within the operating hours. So while the socks I have ordered in the past are good I don't think I'll order from swiftwick again, too difficult to communicate with.”

Helpful Report

Posted 5 years ago

Thomas, Thank you for bringing this to our attention! We are sorry to hear that your order did not arrive in full. We are here to help! One of our team members will be following up with you via direct message to get this taken care of for you. For future reference, feel free to reach out to info@swiftwick.com for customer service inquires as we certainly want to help! Thank you again for your feedback. Kind regards, -Swiftwick Team

Posted 5 years ago

“Not cushioned at all and not relax fit . Do not like them at all .”

Helpful Report

Posted 5 years ago

Robert, Thank you for your feedback! We hate to hear your Maxus socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Kind regards, -Swiftwick Team

Posted 5 years ago

“I have not received them”

Helpful Report

Posted 5 years ago

Hi Amy, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 5 years ago

“I still haven’t received them yet”

Helpful Report

Posted 5 years ago

Hi Jeff, Thank you for writing a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays in updating tracking information. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 5 years ago

“Normally I have very high praise for swift wicks, but my new pair of lava sox are falling apart after 1 wash, Unacceptable for a sock at this price point.”

Helpful Report

Posted 5 years ago

Justin, Thank you for your feedback! We hate to hear your socks are showing premature wearing. We back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Socks

Posted 5 years ago

“They are so tight you can’t get them on. Material on bottom looked cushioned but it is very thin. Will not recommend these.”

Helpful Report

Posted 5 years ago

Pat, Thank you for your feedback! We hate to hear your socks did not fit well. Feel free to contact us via info@swiftwick.com and we will be happy to take care of you! Thank you, -Swiftwick Team

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

swiftwick.com Reviews