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swiftwick.com Reviews

4.8 Rating 5,741 Reviews

94 %

of reviewers recommend swiftwick.com

Company Reviews

Product Reviews

4.8

Based on 5,741 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

swiftwick.com 5 star review on 21st April 2024

Justin Petrello

swiftwick.com 5 star review on 21st April 2024

Justin Petrello

swiftwick.com 5 star review on 23rd February 2024

swiftwick.com 5 star review on 25th December 2023

swiftwick.com 5 star review on 12th December 2023

swiftwick.com 5 star review on 4th December 2023

Mitzi Villanueva Reel

swiftwick.com 5 star review on 24th November 2023

46

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the second time that I’ve received a pair of socks and one of the socks has unraveled. The socks began fraying on the inside of the foot by the toe box after only about 20 miles worth of running. Disappointed as I’ve always had positive experiences with your company.”

Posted 3 years ago

Hi Jack, Thank you for your feedback! We hate to hear your Maxus socks did not hold up as they should. One of our team members will be following up with you via direct message to get this taken care of for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“Still have not received”

Posted 3 years ago

Debra, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays. Thank you for supporting our business and for your patience during these times! Kind regards, -Swiftwick Team

Posted 3 years ago

“Never received!! Supposed to have been shipped Dec.9????”

Posted 3 years ago

Sandra, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays. It appears your parcel is out for delivery today according to your USPS tracking information. If you have any further questions, feel free to reach out at info@swiftwick.com and we will be happy to help! Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 3 years ago

“Unfortunately I gave a pair to a friend for Christmas and they were mismatched. One sock went higher on the foot then the other one. Can I return them? Thanks Susan”

Posted 3 years ago

Susan, Thank you for taking the time to write a review! We are sorry to hear your recipient's socks were incorrect. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 3 years ago

“They were no what l though that would be l would not buy another pair !!!!!”

Posted 3 years ago

James, Thank you for writing a review! We hate to hear your Pursuit socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“Love Swiftwick.”

Posted 3 years ago

“Did not receive the socks yet!”

Posted 3 years ago

John, Thank you for reaching out! All carriers are experiencing unprecedented delays this holiday season and your shipment may take longer than usual. We apologize for the delay and appreciate your patience. Kind regards, -Swiftwick Team

Posted 3 years ago

“I only received one of the pairs of socks in my order. I can't find a spot on the website to log in and request assistance. I have tried calling but due to my work schedule am unable to call within the operating hours. So while the socks I have ordered in the past are good I don't think I'll order from swiftwick again, too difficult to communicate with.”

Posted 3 years ago

Thomas, Thank you for bringing this to our attention! We are sorry to hear that your order did not arrive in full. We are here to help! One of our team members will be following up with you via direct message to get this taken care of for you. For future reference, feel free to reach out to info@swiftwick.com for customer service inquires as we certainly want to help! Thank you again for your feedback. Kind regards, -Swiftwick Team

Posted 3 years ago

“Not cushioned at all and not relax fit . Do not like them at all .”

Posted 3 years ago

Robert, Thank you for your feedback! We hate to hear your Maxus socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Kind regards, -Swiftwick Team

Posted 3 years ago

“I have not received them”

Posted 3 years ago

Hi Amy, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 3 years ago

“I still haven’t received them yet”

Posted 3 years ago

Hi Jeff, Thank you for writing a review! We are sorry to hear your parcel has yet to arrive. Due to the influx of Holiday shopping, our carriers have experienced delays in updating tracking information. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 3 years ago

“Normally I have very high praise for swift wicks, but my new pair of lava sox are falling apart after 1 wash, Unacceptable for a sock at this price point.”

Posted 3 years ago

Justin, Thank you for your feedback! We hate to hear your socks are showing premature wearing. We back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Socks

Posted 3 years ago

“They are so tight you can’t get them on. Material on bottom looked cushioned but it is very thin. Will not recommend these.”

Posted 3 years ago

Pat, Thank you for your feedback! We hate to hear your socks did not fit well. Feel free to contact us via info@swiftwick.com and we will be happy to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“Haven’t seen them.”

Posted 3 years ago

Danny, Thank you for your feedback! We hate to hear your socks did not arrive. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“Truthfully we would like to send them back I need a response and how to do this they have shrunk terribly my husband can't even get them on his feet anymore some of them he hasn't even worn yet so you can see the difference I would like to send it back and I'd like to get my money back how do I do that. Claire McLaughlin 925-381-0456”

Posted 3 years ago

Claire, Thank you for your feedback! We hate to hear your husband's socks shrunk. We back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“Too small...”

Posted 3 years ago

Kevin, Thank you for your feedback! We hate to hear your socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“My socks were sent to the wrong address. I didn’t get them nor were they replaced.”

Posted 3 years ago

Thank you for bringing this to our attention! We are sorry to hear you did not received your socks. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“I ordered from Swiftwick for the first time and got the wrong sock size. Won't be ordering again.”

Posted 3 years ago

Glynn, Thank you for writing a review! We hate to hear you received the wrong size. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“The product is good but good luck getting your order. I have placed two order for these guys. The first order was for one pack of 3 socks. I received 1 sock. After contacting customer service they sent me the missing socks. Placed a second order for 3 packs of 3 socks. I received 1 pack of 3. Contacted customer service. They said they would be sending me the 2 packs of socks that were missing from my order. It's now two weeks later and I still haven't received them. These people can't get an order straight to save their lives..”

Posted 3 years ago

Matt, Thank you for your feedback! We hate to hear you have had a poor experience. We certainly want to make this right for you. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

“Elastic on one of the socks doesn’t hold well and sock continues to slip down.”

Posted 3 years ago

Robert, Thank you for your feedback! We hate to hear your socks did not perform as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 3 years ago

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swiftwick.com is rated 4.8 based on 5,741 reviews