swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 5,741 Reviews

94 %

of reviewers recommend swiftwick.com

4.8

Based on 5,741 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

swiftwick.com 5 star review on 21st April 2024

Mitzi Villanueva Reel

swiftwick.com 5 star review on 24th November 2023

Kevin Shumway

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible socks. The back of the sock slipped under my heel in less than 30 minutes of walking. Won’t stay around my ankle. I will not buy from this company again!”

Helpful Report

Posted 2 years ago

Hi Bill, I am so sorry to hear that you are not happy with our socks! Someone will be reaching out with you shortly to make sure you are in the perfect pair of socks for your lifestyle, as well as the right size.

Posted 2 years ago

“2 days into my bikepacking trip, one of the socks developed a hole the size of a quarter. Very disappointing”

Helpful Report

Posted 2 years ago

Gary, Thank you for letting us know, this definitely should not be happening with our socks. Someone will be reaching out to you shortly to get your socks replaced. The Swiftwick Team

Posted 2 years ago

“Comfy, but do not stay in place. Slide down into shoes when walking”

Helpful Report

Posted 2 years ago

We are so sorry to hear that your socks are uncomfortable! This should not be happening so be on the lookout for someone who will be contacting you to make sure you are in the correct sized socks. The Swiftwick Team

Posted 2 years ago

“Although the quality was nice these socks were way too small for my husband and hard to get on.”

Helpful Report

Posted 2 years ago

Wynn, We are so sorry to hear the socks did not work out for you! Someone will be reaching out to make sure your husband is in the correct sized socks for his feet and his lifestyle. The Swiftwick Team

Posted 2 years ago

“You brag that this is the best sock I would wear. As a professional golfer and crossfitter this is the worst sock i have ever worn. It slides down my heel and after the first wash the black pair started frizzing. I will never buy another pair of swiftwick again.”

Helpful Report

Posted 2 years ago

Hi Robb, I am so sorry that you are not happy with your socks! Someone will be reaching out with you shortly regarding the fit and sizing. Our socks should never slide down especially during high intensity activities.

Posted 2 years ago

“They were the worst socks I ever bought. I deserve a refund”

Helpful Report

Posted 2 years ago

Hi Marty, We are so sorry to hear you are not pleased with your purchase. Someone will be reaching out with you immediately to make this right! The Swiftwick Team

Posted 2 years ago

“I never received my package. The USPS says the tracking number was assigned, but the item was never received by them for delivery. They told me the package has never left your shop. Please help.”

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Posted 2 years ago

“Still haven’t gotten my socks end of story”

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Posted 2 years ago

“Avoid from UK. Ordered socks, didn’t arrive, was told replacement order was shipped, didn’t arrive.”

Helpful Report

Posted 2 years ago

“Nonononono”

Helpful Report

Posted 3 years ago

“Unfortunately I have not received the socks, that I ordered and paid some time ago.”

Helpful Report

Posted 3 years ago

Hello Juha, We're sorry to hear that your order hasn't arrived. International shipping transit times are taking longer than expected. Our support team will send you a follow up message today, and make sure that you are taken care of. Sorry again for the inconvenience! -Swiftwick

Posted 3 years ago

“I must not have received the correct order because I only received one sock and it was so small it wouldn't even fit on my good leg. Not impressed.”

Helpful Report

Posted 3 years ago

Hi Vicki, Thank you for your feedback! We hate to hear your Valor socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“The package was not received. I wrote an email to customer service to see what can be done, but as of yet, have heard nothing.”

Helpful Report

Posted 3 years ago

Charleen, Thank you for taking the time to write a review. We are sorry to hear your parcel has yet to arrive. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 3 years ago

“Worst socks ever, would not stay up on my heels at all. Wasted money, I will stick with smartwool. If I could give zero stars I would.”

Helpful Report

Posted 3 years ago

Hi Scott, Thank you for taking the time to write a review. We want to make this right for you! One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Kind regards, -Swiftwick Team

Posted 3 years ago

“The sock literally ripped the first time I tried to put them on.”

Helpful Report

Posted 3 years ago

Hi Dane, Thank you for your feedback! We hate to hear your socks wore out prematurely. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we get this taken care of. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“Sadly after only wearing the Maxus One two times I have a hole in the two area. So one star for that. I also purchased three pairs of the Pursuit and those have been great so far, only a month, but at this point 5 star for those. Great for cold weather running”

Helpful Report

Posted 3 years ago

Hi Gordon, Thank you for bringing this to our attention! We hate to hear your socks wore out prematurely. One of our team members will be following up with you via direct message to get this taken care of. Thank you for your patience! Kind regards, -Swiftwick Team

Posted 3 years ago

“The band around my ankle is wayyy tight, tried contacting swift wick and no response.”

Helpful Report

Posted 3 years ago

Hi Trey, Thank you for writing a review! We are sorry to hear your socks are not performing as they should. It appears we reached out to you on 1/18/2021, however, our email may have needed up in a spam/promo folder. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 3 years ago

“I would love to write a review of these socks, however neither the original order nor the replacement order have been delivered.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 3 years ago

“My socks haven't arrived yet, even though I ordered them 16 days ago. It seems to be because USPS was used to ship them. I don't know if they will ever arrive. I'm really disappointed.”

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Posted 3 years ago

“I haven’t received the socks as of 14 Jan 2021.”

Helpful Report

Posted 3 years ago

Hi Frances, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 3 years ago

swiftwick.com is rated 4.8 based on 5,741 reviews