swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 5,741 Reviews

94 %

of reviewers recommend swiftwick.com

4.8

Based on 5,741 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

swiftwick.com 5 star review on 21st April 2024

Mitzi Villanueva Reel

swiftwick.com 5 star review on 24th November 2023

Kevin Shumway

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yellow pair tore first time I put it on”

Helpful Report

Posted 1 year ago

Thanks for sharing this review, and we're very sorry to see this hole in your new socks! We've contacted you directly and sent a replacement pair your way, and we look forward to you receiving your new socks soon. 🙂

Posted 1 year ago

“This sock performed poorly as a cycling sock. The sock will not stay up and there’s very little compression in the sock.”

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Posted 1 year ago

We're sorry to hear that your new socks didn't stay up as expected! We will reach out to you directly to help out and get you into a better-fitting style. 🚴‍♂️

Posted 1 year ago

“In the past I have had excellent experience with swift wick socks. I recently placed a big order of 20+ pairs of socks and one of the pairs had a hole in it by the big toe. I noticed this after only wearing the socks twice so I’m not sure whether or not it came with the hole.”

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Posted 1 year ago

Thank you for sharing this review! We're sorry to see that one of your new socks developed this hole so quickly, and we will reach out to you directly to help with this. 🙂

Posted 1 year ago

“I bought 4 pair of your socks, 2 gray 2 white maxis zero. The first time I wore the grey pair one of the socks blew out. I wrote to you people and sent a picture and you sent me a new pair. Same thing happened to the new pair. I’m worried about the other 3 pair.”

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Posted 1 year ago

Thank you for sharing this feedback, and we're very sorry to hear about your MAXUS socks. We back all of our products with our "Best Sock You Will Ever Wear" guarantee, and we will reach out to you directly to help out with this.

Posted 1 year ago

“I'm very disappointed. My order was weeks late and I was told that since my order was somewhere lost, that Swiftwick would make up for it by sending me another order and that when my original order arrives it was mine to keep for the hassle. My second delivery never arrived. JG King”

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Posted 1 year ago

Thank you for reaching out, and we're sorry to hear you didn't receive the original or replacement package that we sent. We will reach out to you directly to help out with this!

Posted 1 year ago

“I have previously purchase Sox before, however, this new pair is not what I originally purchase and don’t really like the feel. Was looking for a Cotton soft feel. Will keep searching.”

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Posted 1 year ago

Thank you for providing this feedback. We will reach out to you directly to help you find the perfect feel in our socks!

Posted 1 year ago

“I ordered white socks and received black. Not happy with this. Haven’t heard yet from customer service”

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Posted 1 year ago

Thank you for reaching out to us, and we're sorry you received the wrong color of socks. We have already notified and provided you with a replacement solution, and we will reach out to you again to help answer any questions.

Posted 1 year ago

“TOO THICK! Not what I epected”

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Posted 2 years ago

Hey Sandra, we're sorry that the MAXUS socks were too thick for you. The MAXUS collection does feature our highest level of cushion, so we have reached out to you directly to get you in another style. The Swiftwick Team

Posted 2 years ago

“I'm really disappointed in my new pursuit sevens, size small. They're too long - about 8" (I measured). I have two other pairs, from 2020 or 2021, and they aren't this long. I always air dry my wool socks and there's no way they shrunk an inch.”

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Posted 2 years ago

Hey! We're sorry that your PURSUIT Seven socks appear to be different than your others. Thank you for the feedback, and we've reached out to you directly to fix this issue. We look forward to hearing back from you!

Posted 2 years ago

“Everyone that I spoke with was wonderful. But this sock isn't made for the normal person. I have a bigger calf and none of the socks would fit. I tried several and none would fit. It would be nice to have one that would fit a bigger calf.”

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Posted 2 years ago

Hi Kim, Thanks for leaving us feedback! We are sorry that we could not find you a sock that worked out for you. We enjoyed having a conversation with you and allowing you to try multiple different styles to find a best fit. The Swiftwick Team

Posted 2 years ago

“They would fit a 6 month old child. I'm 78 year old man and I wasted the money on the sock. Threw it in the trash. Jon Boles”

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Posted 2 years ago

Hi Jon, Thanks for leaving us a review! We are sorry to hear that your VALOR sock was not a comfortable fit. Someone from our team has reached out to let you try on multiple sizes to find out which sock will work best for you. The Swiftwick Team

Posted 2 years ago

“quality not as advertised”

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Posted 2 years ago

Hi Jill, Thanks for taking the time to leave us a review! We are very sorry to hear that you were not happy with your purchase, and have reached out to get this solved. The Swiftwick Team

Posted 2 years ago

“I own many pairs of swiftwick socks. This pair seems the quality isn’t the same unfortunately. The electric is very loose after one use. Not what I was expecting at all.”

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Posted 2 years ago

Hi Gregory, we are so sorry to hear your VISION Six Galaxy socks are not like the ones you have previously ordered. Someone will be reaching out with you shortly to make this right!

Posted 2 years ago

“They slip on my heel a. It when running. - not as secure as feetures”

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Posted 2 years ago

Hi Elan, We are so sorry to hear the socks slipped down on your heel. Someone has been in contact with you to make sure you are in the correct size and style for your preferred activities! We would hate for you to have socks that cause discomfort. The Swiftwick Team

Posted 2 years ago

“Sending back. Not what he needs”

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Posted 2 years ago

Hi Jeannie, We are so sorry to hear the VALOR Amputee sock did not work out. Please keep an eye out in your inbox, as someone from our team has reached out to get a bit more information and make this right! The Swiftwick Team

Posted 2 years ago

“I have no received them yet”

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Posted 2 years ago

Hi Todd, Thank you for reaching out! Someone has reached out to you to look further into this. We are very sorry for the inconvenience.

Posted 2 years ago

“Holes already!”

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Posted 2 years ago

Hi Terry, I am so sorry to see your socks have not held up as they should! Someone has reached out to you to get these socks replaced. We are also going to check on sizing as the holes might have been caused by the socks being stretched past their normal size. We are very sorry for the inconvenience this has caused, The Swiftwick Team

Posted 2 years ago

“They got holes on first day and company will not respond to e mails to make right .”

Helpful Report

Posted 2 years ago

Hi Daniel, We are sorry to see your socks did not hold up as they should! Unfortunately we did not receive a previous message from you, but someone will be in contact with you shortly to get a replacement pair sent out to you.

Posted 2 years ago

“The socks are great, cushion on the heal and easy on and off. Only downside is one of the socks arrived with a tear up the back from the heal to the top of the sock! Not worth the time to send back, but would have been great if they arrived in new condition.”

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Posted 2 years ago

Hi Eden, We are so glad you enjoy the fit of the socks. However, we are so sorry to see one of your socks arrived with a tear. Someone will be reaching out to you to send you a replacement pair!

Posted 2 years ago

“After purchasing socks from swiftwick and finding that their claim of preventing blisters was false, they promised to replace the socks with these. I never received the replacement order so I am left with swiftwick socks that have caused multiple blisters on my feet. Just look at pictures….. I do not recommend anyone buy socks from this company as I am disappointed and dissatisfied with the product and the company’s customer service.”

Helpful Report

Posted 2 years ago

Hi Michel, We apologize again that this style did not work for you. As always, we stand by our guarantee that our socks are the best you will ever wear. We have reached out to you separately to take care of this order and hope you enjoy the new style we sent. Please feel free to contact us at info@swiftwick.com should we be able to assist any further!

Posted 2 years ago

swiftwick.com is rated 4.8 based on 5,741 reviews