“Order came direct from manufacture.
Husky… super happy with product. Not so much with communication on the delayed shipping. Took 3 weeks to get floor mats.
Floor mats them selves are really nice. Really nice coverage. Stays put. But has soft texture that feels better on feet then the super hard slippery mats. Love the mats.”
“Great web site with pretty much anything available that you could want for your vehicle, easy order and processing, with fast shipping and accurate tracking. I've ordered from Tacomabeast several times and recommend it to my friends when they are looking for equipment or accessories.”
“So far I have only bought one part, but seems like a site I will be returning to!! Great customer service. I was able to track my package every step of the way! Even got a two hour window of when my parts would be delivered and they were right on time! Great company!!!!”
“I am writing to express my profound frustration with Tacoma Beast's handling of a recent order mishap. As a Canadian customer, I paid $500 in customs fees, only to find that the product shipped was incorrect. Upon informing Tacoma Beast immediately, I expected a prompt and efficient resolution. Instead, I have been met with unhelpful responses and undue burden to resolve their mistake.
Despite the error being on their end, I am being asked to obtain quotes from a third-party company that delivered the item from the border at Grand Forks to the pick-up facility in Winnipeg. This is entirely unacceptable. As the purchaser of items worth over $1500, I should not have to deal with this. The responsibility lies with Tacoma Beast to rectify their mistake and shoulder the cost of reshipping the correct item.
Adding to my frustration, I went through the trouble of taking apart the bumper and doing all the electrical setup to install the lights, only to realize I had the incorrect item. The mishap occurred on September 7, and I am still waiting for a resolution. This delay and lack of responsibility are deeply frustrating. Tacoma Beast should be doing everything on their end to fix this issue, not waiting for me to get quotes. I urge Tacoma Beast to take full responsibility and resolve this matter immediately.”
Hello Joyce,
Thank you for sharing your feedback, and please accept our sincerest apologies for the inconvenience caused by receiving the incorrect lights. While we always strive to fulfill every order accurately, a small margin of error can sometimes occur, and we regret that this affected your order.
Our team worked to resolve this issue as swiftly as possible, ensuring that the correct lights were shipped to your address in Canada at no additional cost to you. We also covered all shipping expenses, recognizing that the original order was set for delivery within the United States. Additionally, if there are any customs charges, please rest assured that we will take care of those as well.
We apologize once again for this disruption. Your experience helps us learn and refine our processes, and we’re committed to continually improving our service for the Tacoma community.
